Tours and Tickets by Taylor Made Hangzhou Wuzhen Private Tours
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We had a regional corporate management group retreat in Hangzhou in end October 2019. Taylor Jin was our guide and he was heaven sent! Before the trip, Taylor made personal visits to a few dining spots to check and curate a customised itinerary for the very short stay and ensured that the key attractions are covered and that they would be most suitable for the group. Taylor was also very sensitive and careful to each guest's dietary preferences and took the initiative to prompt the restaurants and chefs about them. Taylor spoke perfect English, and that is a rare find in China. Communication by voice and text were all seamless with Taylor. And especially as Taylor displays great EQ, and he handled his clients and guests very well, knowing when to elaborate more on touristy stories (and he has abundance of knowledge to share, while adding lots of humour and fun twists!), and when to keep quiet so that tired guests can rest on the bus journey after a long day. He knows the best time to catch "Westlake Impressions", when to be on a chartered floating restaurant on the lake, when the nightdpots close, when the traffic through the city is toughest, when it's too cold for stepping out, etc. He's a master of his trade, while at the same time very flexible to adjust plans quickly when conditions change. Taylor is very helpful, kind, sincere, and a wonderful guide. We've become good friends and we look forward to more visits to Hangzhou soon, with Taylor leading the tours, of course. Highly recommended!!!…
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Date of experience: November 2019
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Response from HangzhouExpert, Owner at Taylor Made Hangzhou Wuzhen Private Tours
Responded May 26, 2020
Dear Jane, We appreciate your nice review and wish you and your team are all well! The conference and Alibaba visiting are absolutely successful and rewarding, and everybody enjoys the dinner by cruising over the lake, we did what we expected to and wish to serve you in the near future! Take care and thanks again for using our service! Taylor
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Review of: Wuzhen Classical Water Town day tour
Taylor Jin became our guide for a day's trip to Wuzhen. Though the trip was rather short, he made sure that we cover most attractions at Wuzhen, complete with information of the places we went in perfect English. Realising that as Muslims we have a rather restricted diet, he even took the trouble to locate a Muslim restaurant in order for us to enjoy our local and halal meals. Thank you Taylor for showing us the best of what Wuzhen could offer.…
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Date of experience: October 2019
1 Helpful vote
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Response from HangzhouExpert, Owner at Taylor Made Hangzhou Wuzhen Private Tours
Responded Jun 3, 2020
Dear Sir, Many thanks for your review and we expect to see you again in the future. please stay safe! Rgds Taylor Jin Taylor Made Hangzhou Wuzhen Private Tours
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My family and I visited Hangzhou again in Nov 19 and we naturally engaged Taylor to be our tour guide again. He “tailor-made” a thoughtful plan for our 3 days tour in HZ. We wanted an itinerary that was slow paced, away from the crowds and easily accessible due to my brother in law’s limited mobility. We visited the Celadon museum, Loongjin tea plantation, the Xixi wetlands, watched the “Impression Westlake” and “Songs of The Song Dynasty” shows and dine in excellent restaurants. My family and I enjoyed this HZ visit very much, mostly due to Taylor’s personalized care in accommodating us all the way. Many Tks again Taylor, for a memorable holiday. You’re STILL the best. …
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Date of experience: November 2019
1 Helpful vote
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Response from HangzhouExpert, Owner at Taylor Made Hangzhou Wuzhen Private Tours
Responded Jun 7, 2020
That was our absolute honor to work for your family again! Nice to see everyone is well and healthy, more importantly, enjoyed their stay in Hangzhou! Thanks Jancey! Thanks for your trust choice! Rgds Taylor Made Hangzhou Private Tours
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Taylor Jin our Tour Coordinator was very proficient & knowledgeable. Planned a lovely itinerary for a group of us.Brought us to visit some lovely places like the Song Imperial Celadon Kiln Museum, the Impression West Lake show at night which was truly remarkable and the Xixi fisherman’s Village. Took a ride on a small rowing boat and the fisherman would catch fish and let us pick our own vegetables from the farm for our lunch which they prepared for us! It was an interesting experience. We would highly recommend Taylor Made Tours for their expertise and attentiveness!…
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Date of experience: November 2019
1 Helpful vote
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Response from HangzhouExpert, Owner at Taylor Made Hangzhou Wuzhen Private Tours
Responded Jun 10, 2020
Dear Angeline, Thanks for the review and we really appreciate it! We are pleased to know that you family are happy with our Hangzhou Private Tours package, we really expect to see you again in the near future! Stay safe and take care! Taylor Made Hangzhou WuZhen Private Tours Taylor
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Our party of 3 had a 6 day custom tour with Noble House in Hangzhou with a day spent in Wuzhen. We had specified what we wanted to do, places to visit and experience, and Noble House met all our expectations. The service overall was top notch, the pickups were always timely and the days were very well planned. The cars provided were clean, comfortable, and water was always provided. However, special commendation must be given to Taylor Jin who was our guide for most of the days. He is truly one of the best tour guide we have encountered around the world. His knowledge of the history and culture of Hangzhou, the surrounding areas, and China in general was amazing. He had a lot of interesting and also funny stories to share which made the tour very enjoyable and entertaining. We learnt a lot from him. He was also very efficient and considerate. We have an elderly in our party, so he was conscientious in pacing our tour and organizing visits to different sites such that we would not be too tired. We also encountered periods of rain. Taylor quickly switched our schedule around indoor and outdoor sites such that we would not get rained on. I must also mention that Taylor is a foodie and so are we. He brought us to so many different great meals and all at such reasonable prices. On the last day, on the way to the airport, he took us to a delicious local breakfast. We had so many bonus experiences with Taylor. This is a very reliable and solid tour company. They are very flexible, and easy to work with. I highly recommend Noble House for those of you visiting Hangzhou and surrounding areas. …
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Date of experience: November 2019
2 Helpful votes
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Response from HangzhouExpert, Owner at Taylor Made Hangzhou Wuzhen Private Tours
Responded Jun 11, 2020
Dear Ugenie Many thanks for your kind review and we really appreciate that! We are pleased to know your family enjoyed our Hangzhou private tours and the food! It's our pleasure to present you all the best of my city which we are proud of. Stay safe and expect to see you again! Rgds Taylor Made Hangzhou Private Private Tours Taylor Jin
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