Ciel Yunnan
City ToursMulti-day ToursCultural ToursWalking ToursPrivate Tours
8:30 AM - 6:00 PM
Monday
8:30 AM - 6:00 PM
Tuesday
8:30 AM - 6:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 6:00 PM
Friday
8:30 AM - 6:00 PM

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles80 reviews
Excellent
81
Very good
0
Average
1
Poor
0
Terrible
0

AS H
1 contribution
5.0 of 5 bubbles
Apr 2024 • Friends
The custom tour was extremely well organized by the tour company. They constantly checked to make sure all our needs were met and that we were satisfied with all the arrangements. We were provided with 2 English speaking guides, John for the first week and Nancy for the second week as we covered a wide area of Yunnan. Both guides were very, very well versed with the areas covered and took the trouble to explain all the local information not easily found in blogs. Nancy even hiked the Tiger Leaping Gorge with us! Nancy has a deep knowledge of Lijiang and the surrounding areas and was happy to impart her knowledge to us. She recommended various local delicious dishes for us to try during lunch and dinner and even recommended a local show, Lijiang Ancient Love, which was well worth the entrance fee. We also had an excellent coach driver who accompanied us for all the 13 days. He was prompt, patient, friendly and kept the coach spotless. I would highly recommend Ciel Yunnan Tour agency and am happy to give them a perfect 10 star rating!
Written April 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Caryn C
Kuala Lumpur, Malaysia3 contributions
5.0 of 5 bubbles
Apr 2024 • Friends
CIEL is a professional local travel agent who is responsive and did a good job for our 13-day trip to Yunnan (Kunming to Shangrila) for a group of 13 friends from Malaysia. CIEL gave good support and suggestions to make this a memorable trip at a very reasonable price. The tour agents can speak English well, provided good recommendations and helpful. Driver was on time, helpful and drove well too. I will definitely go through CIEL again for future China tours.
Written April 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bow H
1 contribution
5.0 of 5 bubbles
Dec 2023 • Family
The travel agent has provided remarkable service for our family tour to Yunnan. Mr Xia and Mr Yu were very helpful in every step of the planning and tailoring of our 7-day private tour schedule in Yunnan, from Kunming to Dali to Lijiang to Shangrila. The tour company readily accommodated last minute changes and enabled us to overcome various challenges and surprises we faced along the way. The guides and drivers were very professional. The guides spoke perfect English and they were very knowledgeable. They recommended great ancient city walks, superb restaurants, street foods, excellent Chinese teas and scenic places of interest and activities. Their recommended hotels lived up to their 5-star status. It was a very happy and memorable week spent with family over Christmas. Thank you
Written January 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mike C
1 contribution
5.0 of 5 bubbles
Nov 2023 • Couples
The team at Ciel Yunnan helped us to plan our visit to Beijing, Xi'an and Yunnan Province and provided an exceptional service throughout our time there. There was always a helpful voice at the end of the phone line if we needed anything.

Willie was our English-speaking guide to the Great Wall. Thanks to his detailed knowledge we were able to start to piece together the fascinating history of this incredible monument.

Olivier, our French-speaking guide in Yunnan, was attentive and understanding. He adapted our programme throughout out time together as he got to know us and our specific interests. Again, his detailed knowledge of Chinese history helped us to begin to understand the culture and history of this beautiful province. A special shout-out to Mr Lu who was punctual, polite and an excellent driver.

Thankyou Ciel Yunnan for an unforgettable experience!
Written December 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ernest
Singapore, Singapore2 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
Yan Xia and Cindy from Ciel Yunnan planned our private tour in Yunnan, China starting from Kunming to Dali, Saxi, Tiger leaping gorge, Lijiang and back to Everything were well planned and taken care of which include transportation, lodging, sightseeing, meals etc.

We visited numerous old towns and climbed quite a few mountains visiting temples, mosque, pagodas and grottos. We also did a hiking along the Tiger leaping gorge.

Drivers and guides were professional and knowledgeable, explaining the history of the places of interest, recommending local foods to us.

We enjoyed our holidays in Yunnan and will be back, maybe to other province or cities with Ciel Yunnan.
Written January 31, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MashaTF
Amsterdam, The Netherlands26 contributions
5.0 of 5 bubbles
Apr 2019 • Family
Yunnan is a very beautiful region of China! Thanks to organisation by Yunnan Ciel we had excellent trip in the region. The holidays perfectly organised and tailored for our family needs, allowing to see as much sights and places as possibly could have been done! Thank you Jing and Yan for your help in preparation and rolling out of the trip, and Mr Cap the excellent driver that accompanied us.
Written April 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for you kind message. We hope to see you another time in china for another trip. Regards, Yan
Written October 8, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

benrimaz
Hong Kong, China103 contributions
5.0 of 5 bubbles
Jul 2017 • Friends
We were three retired couples who took a 3 weeks discovery trip in Yunnan in late March 2017.
The entire trip, from transportation to hotel bookings and a suggested travel route was organized by Ciel Yunnan and was absolutely perfect.
We went from Kunming to Shangri-La by car and returned from Lijiang to Kunming by train, to continue another car ride in the southern part of the province to Jinping.
Yan Xia of Ciel Yunnan did a great job timing our visits to see local markets and discover sights not often visited.
Our driver, Guo, was absolutely great, always finding little local restaurants were we could experience the real life of Yunnan.
Ciel Yunnan offers the option of English or French speaking guides who would make your trip much more enjoyable (in our case, we were able to converse in Chinese, so we did not use guides, except on two specific excursions).
Yan Xia selected great boutique hotels throughout the trip and our experience was just perfect.
We will definitely book again with Ciel Yunnan on our next visit in Southern China ( next time will be Sichuan and Tibet )
Written June 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your kind message. We hope to see you another time in our country. Regards, Yan
Written October 8, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sakura J
Singapore, Singapore1 contribution
5.0 of 5 bubbles
Mar 2024 • Friends
Itinerary met my expectations. I immersed in local culture of the Bai and Naxi minority, tasted home cooked Yunnan food . John and Nancy were knowledgeable about the history of our destinations. Nancy suggested an awesome stage performance at the Lijiang Romance Park that was not in the itinerary . She also encouraged us to complete the Tiger Leaping Gorge hike, took great photos for us and was always cheerful and smiling,fulfilling our requests. I will recommend CIEL to my relatives for a true Yunan experience. Special thanks to our bus driver who brought us safely to our destinations via narrow mountainous roads with sharp bends. He drove the extra mile to deliver my luggage from Lijiang to Kunming hotel at 10.30 pm with a charming smile.
Written April 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BoardingPass301558
1 contribution
5.0 of 5 bubbles
Apr 2024 • Friends
Kudos to CIEL for a most memorable trip to Yunnan! Special mention to our guide Nancy who went out of her way to ensure everything went so smoothly & seamlessly as we travelled from Dali to Lijang to Kunming. We are happy with overall itinerary, guide’s, driver, hotel selection & food recommendations. Keep up the good work CIEL & Nancy!
Written April 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RianaG
Malaysia166 contributions
5.0 of 5 bubbles
Apr 2024 • Friends
I just organised a 2-week trip for my friends(all female seniors) to Yunnan, to celebrate a milestone birthday. Decided to go with CIEL, our group is super happy with them for following reasons:
1. CIEL (Cindy/Yan) was very responsive prior to (and during ) our trip. They answered all our questions in a timely manner and explained things clearly.
2. Tour price very reasonable. They were also flexible to our specific needs and interests. They crafted an itinerary specifically to suit our interests and gave good suggestions as well
3. The English-speaking tour guides assigned to our group were very professional and did a great job. The bus driver was skilful and we felt totally safe with him throughout the whole trip. Special shoutout to Nancy who guided us in Dali, Lijiang and Tiger Leaping Gorge (TLG). Our group loved her for her bubbly personality, caring ways and ability to solve problems efficiently. During our hike at TLG, our safety was her primary concern. During our trip, one of us got sick and she immediately got a fellow English speaking guide to accompany our friend to the hospital. She’s one of the best guides we’ve come across in our years of travel. Bonus point she took beautiful photos for us too.
Overall we highly recommend CIEL for their excellent service and professionalism. Will definitely use them again for future trips to China.
Written April 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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