Travel China Guide
Travel China Guide
5
Cultural ToursSightseeing ToursPrivate ToursNature & Wildlife ToursDay Trips
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
With over 25 years of experiences, Travel China Guide is specialized in operating China private tailor-made tours and join-in small group tours. Our 1-on-1 travel consultant will provide you with the most professional and considerate services. Our no shopping promise and generous cancellation policy will ensure you a worry-free booking. Browse our China tour reviews, the authentic opinions of those who travelled with us, which may be of great help to your China trip planning.
Xi'an, Shaanxi, China

Awards
Travelers' Choice
2024

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Tours and Tickets by Travel China Guide
Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles3,023 reviews
Excellent
2,809
Very good
191
Average
11
Poor
2
Terrible
15

Jose J
2 contributions
5.0 of 5 bubbles
Dec 2019
Buy ticket trains in China can be very difficult, so I decided to buy tickets with Travel China Guide. We were travelling Shanghai - Suzhou - Hangzhou. The service was perfect: for a small charge, you get the tickets in your hotel, and you just need to go to the station and take the train. No problem and a perfect service. People were extremely nice and solved all my doubts. Absolutely recomendable.
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear H9594PTjosej, Sincere greetings from TravelChinaGuide! It is a great pleasure to hear from you again and a good news that you have been satisfied with our booking service, especially the delivery service. We are very glad to have this chance to serve you! We will keep working for improvement in every aspects. Your support is truly a valuable gift for our team. Again, thank you so much for your kind recommendation! Please feel free to contact us whenever there is any needs or inquiries. Wish you a nice day!
Written January 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ThaiCookingRocks
Changchun, China829 contributions
5.0 of 5 bubbles
Dec 2020
I don't do tour groups but on rare occasion. I am not a fan of tour groups because they tend to be more expensive than they are worth, but I will glad say that the money I paid for the Travel China Guide in Xi'an was outstanding.

A groups of 5 Americans were first picked up at the airport and brought to our hotel. Tracey talked to us about the history of Xi'an for most of the ride and it was fascinating. She told us so much wonderful information about all the Dynasties.

I have been picked up by tours and then just had the guides be lumps. She was engaging, and friendly her English was strong and it was a great way to start Xi'an. The driver was safe and wasn't too fast or too slow.

The next day we went to the Terracotta Warriors and Han Yang Ling Museum. The Terracotta Warriors is not to be missed, but having Tracey there made it so much better. She knows her history and presents it in a great way.

She brought us to a great lunch spot where we got a tea service and wonderful noodles and then to the Han Yang Ling Museum that most people miss.

Its a great counter point to the Terracotta Warriors. The pits have a glass walkway over them. You get to see many artifacts still in place from after the ceiling collapsed, but its a very different perspective. The artifacts are samplers, there are tunnels not pits, but Tracy was so helpful in explaining the area, and the tunnels.

Tracy and Travel Guide China has made me feel that not all tours are too much money. They have been great and can't wait to see them on Wednesday for the next day tour!

I have spent alot of time singing the praises of Tracy and her skills, but Angela, a faceless person on WeChat has been great in all of her help as well. She shouldn't be overlooked, or Lexi who helped me with the initial planning and pricing!
Written December 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear ThaiCookingRocks, Sincere greetings from TravelChinaGuide! How kind of you to have posted this inspiring review! It is really nice to know that you are satisfied with our group tour service, especially our expert tour guide Tracy and tour consultant Angela and Lexi. We are also happy that you spent a great day in Terracotta Army and Han Yang Ling Museum with Tracy’s company. Thanks for your trust on our service. We can’t wait to see you again soon. Wish you another good day on Wednesday with us! Best regards.
Written December 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

alwysluv2travel
Highland Park, Australia300 contributions
5.0 of 5 bubbles
Dec 2019
We recently used Travel China Guide to purchase tickets for the high speed trains in China. They were very efficient and communication was excellent. The ticket copies were emailed to us and then we arranged to have them all sent to our first hotel in Beijing. The service was excellent overall and I would recommend them to anyone wanting great service and efficiency.
Written January 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear alwysluv2travel, Thank you so much for sharing your idea of using our train ticket booking service here! It is good to know that you have finished your trip in China well as plan. We wish you had a good time in China! Our team will surely keep working hard in every aspects as the best reply to your kind recommendation and trust!
Written March 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dawn
3 contributions
5.0 of 5 bubbles
Dec 2019 • Friends
Fantastic booking service. We tried to book online from NZ and it said the journey was full but the online girl got us on every train we needed and coordinated the whole trip.
Very good service
Many thanks
Written January 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Dawn M, Greetings from TravelChinaGuide! It is nice to hear from you again! We wish you had a good time during your visiting in Guilin and Yangshuo. We are more than pleased to read that you have been satisfied with our booking service and online inquiry service. Your admiration is an encouragement for every members in our team and our motivation for constant improvement too. We will look forward to another chance to serve you. Please feel free to contact us at any time!
Written January 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marko J
1 contribution
5.0 of 5 bubbles
Jan 2020
Everything went well. Even though all the 2nd class tickets for my train got sold out, I got booked on the very next train to travel in first class. The price difference was small and I was allowed to pay it after the trip :)
Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear mjakovlj, Thank you for posting this lovely feedback regarding your recent train trip! We are sorry that we did not get your first option, it is a great comfort that the backup train worked well too. We are very grateful for your kind understanding and kindness! Your support is truly a precious gift! We will keep working hard in the future for improvement and we will look forward to another chance to serve you. Please feel free to contact us! We will always be ready to serve you. Wish you a nice day!
Written January 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Julia Y
New York City, NY30 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
We purchased bullet train tickets because the official website requires a properly working Alipay or WeChat pay plus a Chinese cell phone. We decided to pay the extra service fee (around $5) per ticket to guarantee our seats to Shanghai from Beijing. It was money well spent. We picked up the tickets the night before at the train station. No lines and just show ticket number. Very convenient and we got seats together.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear JuliaY597, Greetings from TravelChinaGuide! We are more than pleased to hear that you have been satisfied with our train ticket booking service. We wish you had a good time during your train trip from Beijing to Shanghai as well as your stay in China. Your positive feedback is a great encouragement for us. We will keep working for improvement in every aspects. Again, thank you so much for your kind support! Wish you a nice day!
Written January 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

moongrub
Melbourne, Australia20 contributions
5.0 of 5 bubbles
Jan 2020
Ivy was very friendly and capable of finding the best timed tickets with best value fares in a short time. We had a few complications but Ivy was never worried in any way. Very happy with this booking and will definitely use again.

Thanks Ivy!
Written February 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear moongrub, It is nice to hear from you again! We wish you are all well and had a good time during your visiting in both Shanghai and Zhangjiajie! It is a great pleasure to read that you have been satisfied with our train ticket booking service, especially our operator Ivy. We are glad to have this chance to serve you, and for sure, every members in our team will look forward to another chance to serve you. Please feel free to contact us at any time!
Written March 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Paul T
5 contributions
5.0 of 5 bubbles
Dec 2019
This is an excellent company that provides high quality service.Based in Xian,China and a subsidiary of Marco Polo Travel,it is staffed by a highly efficient sales team.My program was organized by Angela Li.Very meticulous and highly responsive to queries she provided spectacular arrangements,including 5 star hotels,private home visits and very knowledgeable guides.She even provided gifts for the entire group in Xian.
I would highly recommend this company and Angela if you can get her.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear ptathiah, It is very kind of you to post such a positive tour review regarding your China tour with TravelChinaGuide. What a delight to know that you recognized our tour service, especially our travel consultant Angela. We will forward this positive review to Angela as an encouragement to her work. Thanks for your highly recommendation on our company. We can't wait a serve you again in China in the near future. Have a good day!
Written January 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JG
Lexington, MA16 contributions
5.0 of 5 bubbles
Aug 2023 • Family
I use Travelchinaguide website for booking high speed rail tickets. If you do not have a Chinese cell phone number, it can be difficult to book train tickets via WeChat or 12306 app. Travelchinaguide fills in the gap by allowing anyone with international credit cards to search and book train tickets, even more than 15-day ahead of time (reservation only open in 15 day window, but travelchinaguide takes care of it when the booking window opens). Photos of travel IDs (e.g., passports) are required. Once confirmed, ticket # and seat info is sent to email. One directly checks in with the ID used for booking. The process is easy. In the event that ticket is sold out, I received emails back that suggested for alternatives. Refund was also straightforward. I would highly recommend travelchinaguide for international visitors to China.
Written September 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jie G, Thank you so much for your kind comment and considerate advice to other travelers! It is very cheerful to see you are pleased with our booking service. We strive to make booking easy and fast. Very glad to have your trust. We are always here for help. Please feel free to contact us if needed. Best regards.
Written September 11, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

01brian01
Amsterdam, The Netherlands28 contributions
5.0 of 5 bubbles
Jun 2020 • Solo
If you’re looking for a company to help you plan tours in China then look no further. From booking train/plane tickets to suggesting tours and visits, then TCG is a great choice. I rescheduled flights and changed my itinerary several times, and TCG were very helpful in making this a smooth process. Even out of office hours, help is on hand. Will use again!
Written June 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 01brian01, Thank you for posting this inspiring review! What a delight to know that you enjoyed our tour service and recommend TravelChinaGuide to other travelers. Your satisfaction is the best reward for them and all efforts we have done to make your trip smooth are worthwhile. Thank you again for your encouragement to our work. It is our sincere hope that you could use our service again in the near future. Best regards!
Written June 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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