Stunning Tours
Multi-day Tours • Cultural Tours • Historical & Heritage Tours • Bus Tours
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12:30 AM - 9:00 AM
Monday
12:30 AM - 9:00 AM
Tuesday
12:30 AM - 9:00 AM
Wednesday
12:30 AM - 9:00 AM
Thursday
12:30 AM - 9:00 AM
Friday
12:30 AM - 9:00 AM
Saturday
12:30 AM - 9:00 AM
About
Stunning Tour provides tour packages to China, Japan, Thailand, India, Vietnam, Peru, among other countries. We are specialized in guided tour with professional English-speaking guides. Our relationship with major airlines also enable us to provide competitive air-inclusive packages. Our company provides tour services to over 4,000 U.S. and Canada travelers annually. Stunning Tours is located in Southern California, welcome to stop by!
Xi'an, Shaanxi, China

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Travelers talk about
(31 reviews)
(3 reviews)
(3 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
212 reviews
Excellent
167
Very good
16
Average
6
Poor
4
Terrible
19

lee T
1 contribution
Aug 2022 • Couples
Before the Pandemic I organized a group of 25 guests and we signed up for a China trip with Stunning Tours. Unfortunately Covid 19 ruined the travel business. Instead of cancelling the tour, my client chose to postpone the tour to a later date. Two years later China still has no sign of reopening, so we decided to apply our payment toward a different trip. And we went to Japan instead. I was so glad we made this decision. We had to apply for a visa, and pay for higher air tickets, but they were all worth it! Japan is such a clean, lovely and beautiful country. Everything we experienced in japan was a delight, just like the name of the tour "Japan Delight". Stunning Tours weren't able to deliver the air inclusive package because Air China isn't operating this year. We all booked air tickets on our own. Stunning Tours still provided airport greeting and pick up services and it was very comfortable and convenient. If you are looking to book a Japan tour, try to book osaka arrival because of the smaller airport, so it's easy to get around!
Written August 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Yokell
1 contribution
Sep 2020 • Couples
I did a lot of research before signed up for the Japan Stunning trip. For a similar itinerary at another company the price is at least doubled. I am amazed by the value. Now because of the coronavirus I have also postponed my trip to 202- without any additional cost. I am confident we will have a vaccine by the end of 2020.
Written September 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Lau J
1 contribution
Jul 2022 • Friends
We signed up for this Thailand tour in March. It’s was around $2000 per person with air, hotel and guided tours included. The overall experience was good. Hotels were five star. The flights were acceptable. There were only four guests on the tour. Very intimate. And it was easy for the tour guide to attend to our needs. Very well designed and operated.
Written July 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Stephanie
1 contribution
Sep 2022 • Couples
My husband and I joined on the 11 day Spendid Japan tour in September. The process for booking was good. We bought tickets with air, but that was cancelled a few weeks after we booked, so we had to book our own flights. Which, of course was more expensive than what we initially paid when booking with Stunning Tours. Our emails were answered quickly. We were picked up promptly from the airport and sent to our hotel.

Our guide, Mohini, was initially very enthusiastic and did her best. As the tour went on, we felt like the quality of the tour declined. In the beginning, she would give us history, etc and take us around the location if we wanted. Later on, we were just dropped off at locations and told to meet back in an hour, two hours, etc and no one could really find her. At some locations, we were stuck for 1-2 hours when it could have been a 30 min stay (ie: outdoors Japanese Garden in sweltering heat, Tokyo Tower literally 2 floors, not including the 2 viewing decks). Most of our group was at the meeting spot earlier than the tour guide by 30 mins.

At another location (Meiji Shrine), we took 10-15 mins to walk there and were ushered back to the bus after only being there for 15 mins. We barely had time to look around. Asakusa was the best part of our souvenir shopping, but they dropped us there at 08:50 am for an hour when most of the shops opened at 10 am. We went back during our free day and it was amazing. Some places were closed, some plans changed (we tried to be understanding that covid changed things, but shouldn't this have been checked on the day before we left at least?). Two of the optional tours were cancelled completely and our tour guide left 2 days before we did.

I think the worst part was when we were taken to Ginza (high-end retail) to do our souvenir shopping. No one bought anything because who has money to buy souvenirs from Dior, YSL, Prada etc? Not to mention, we have those stores in the US already. We were dropped there for 2.5 hrs. All in all, the tour was okay, but left a lot to be desired.
Written September 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear guest, Thanks a lot for the valued information. The reason that we weren't able to provide the air inclusive packages is that the airlines we have contracts with(Air China and China Eastern) aren't flying the route this year. As you can see in your booking, the package you got was $1199(land only package)+the airfare. We refunded the air portion back to you, and also lowered our land only package price from $1199 to $999, which is a $200 per person price deduction. We know it's not our fault, but we offer the $200 per person discount just for the inconvenience you experienced. I want to thanks again for providing us feedback about the tour guide. We have already suspended our association with her after this group returned to the U.S. Since the pandemic, many of our previous tour guides decided to leave the travel industry, and it's difficult to find good guides. But that's not our excuse. We will hire new tour guides with good experiences and reputation for all our future tours. I hope we can still earn your business sometime in the future. Have a wonderful day!
Written September 28, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Arif S
10 contributions
Aug 2021
I have booked a tour to Japan for October 2022 & paid half as a deposit.
I have called them several times to get an update on our tour but no call back as yet.
I will request a refund via my credit card if they dont respond this week
Written June 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Sir/Madam, can you let me know which email address you used to contact us? Please call 866 536 8299 if you don't receive a response on time. Or you can send an email to sales@stunningtours.com. I am sorry for the inconvenience.
Written June 21, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Carrie I.
1 contribution
Nov 2020
Read the reviews of Stunning Tours on Google Reviews to see how this travel company has ripped off consumers during the Covid pandemic. In January 2020, I booked a guided Japan tour with Stunning Tours for my family. I paid for 1/2 of the trip. The trip was supposed to happen in November 2020. Due to the pandemic, I requested a refund, which Stunning Tours agreed to (less $300 cancellation) in July 2020, after I got Travelzoo involved. I signed and submitted the cancellation form that Stunning Tours emailed to me. Stunning Tours said my refund would be issued a few weeks after the original departure date in November 2020. Fast forward to February 2021 and I still have not received a refund. My emails go unanswered, unless I get Travelzoo involved again. And the phone calls go unanswered as well. This travel company cannot be trusted.
Written February 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Carrie, Have you received your refund to this date? If you haven't please contact info at stunningtours dot com today.
Written February 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

anna b
8 contributions
Sep 2020
Buyer beware. I bought a China tour with them for April 2020. I paid the downpayment. They were very quick to collect the money and sent constant reminders on when the payments were due. Due to COVID I rescheduled the tour to April 2021. However, due to other circumstances in September of 2020 I contacted them for a full refund for the trip. I sent in the forms they required for the refund to be processed. I emailed and followed up with them on the status of the refund. All I was getting was a delayed response why they cannot provide the refund: first they told me that they cannot refund to the card, they had to mail the check.; 2. second, they told me that it it not a full refund because of the cancellation fees and when asked to produce the policy, they emailed us a snippet of cancellation policy without full company policy as it is usually written in the procedures pamphlet; 3. they emailed me stating that it would take them about 10 weeks to mail the check for refund.; 4. When deadline to mail the refund passed, they were asked to mail it by UPS, FEDEX or certified mail so it can be tracked, no response. 5. They take about 15 days to respond and point fingers at each other who "might" have an answer on refund: Lyra Song, Peter who is supposedly the manager, Yvonne Hou are the people so far involved in this charade. 6. I sent in refund request form several times per their request as if they lost the original ones somehow including my emails. Do not deal with this company, they will take your money and this appears to be a total scam.
Written December 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi, can you please send your booking information to info at stunningtours dot com so I can look into the issue? Thanks
Written February 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Esurioe V.
4 contributions
Sep 2021 • Couples
This place is a SCAM. My "fully refundable" trip to Japan was cancelled because of Covid and I have been waiting almost six months for a refund. I will post the email thread that I've been having with Peter - it just continues to say the he's told the accounting departmwnt to process my refund. The accounting department has never answered their phone, has no voice mail set up, and does not respond to emails. I'm concerned there is some statute that Stunning Tours is trying to let run out. I was hesitant to go with a tour copmany - and if my refund is not processed, I never will trust one, again.
Written December 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Surioe, Our tour packages come with a flexible policy so you may choose to postpone the tour to a later date, but we never sold fully refundable packages. Have you received the refund you requested? Please call 866 536 8299. Or you can send an email to sales@stunningtours.com. I am sorry for the inconvenience.
Written June 21, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mary Reed
2 contributions
Apr 2021 • Solo
Anyone interested in joining me in a class action suit against stunning tours. Japan tripped canceled due to covid. No refund even though told I would receive 3-4 weeks
Written August 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HI Mary, Have you received your refund as of today? If not, please send your booking code/invoice number to info at stunningtours.com, I will process the refund asap. I apologize for the inconvenience.
Written December 13, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

olisan2015
Chino Hills, CA3 contributions
Feb 2022 • Couples
Due to Covid we agreed to postpone then not to travel to Japan. We contacted Lillian Wang for a cancellation of our Japan trip for November 12, 2021; I was asked to sign the cancellation form and was assured of a refund within three to four weeks. After two further emailed queries and no phone answers, we are still waiting for a refund. Do not travel with this company, if any problems arise you will be left hanging.
Written February 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Sir or Madam, Have you received the refund eventually? If not, please call 866 536 8299. Or you can send an email to sales@stunningtours.com. I am sorry for the inconvenience.
Written June 21, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Stunning Tours (Xi'an) - All You Need to Know BEFORE You Go