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China Private Travel

#29 of 107 Tours in Guilin
Guilin, China
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About China Private Travel
China Private Travel offers day tours of Guilin city and the surrounding areas like Yangshuo and Longsheng with government-licensed tour guide and driver.
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China Private Travel
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helen m wrote a review Sep 2019
Kingaroy, Australia76 contributions58 helpful votes
All in all, it was a good experience. Alex organized everything well, everyone was there to meet us in the places specified, and the guides were good (mostly). Lily in Zian was not helpful, insisting on pushing my wheelchair and hitting peoples ankles because she had no idea how to push it safely. Nancy in Beijing deserves a special mention as she went to all lengths to make our visit special. Only thing we didn't like, was being asked for a tip in Shanghai from Ocean, considering he didn't pick us up or drive us to the airport for the trip home. One thinks about a tip being offered, not requested. I would still recommend this company.
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Date of experience: September 2019
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GoPlace8989 wrote a review Aug 2019
2 contributions
At first i was hesitated to use this travel but we just go through with it. The planning and arrangement went smoothly.This is a trip that include seniors and kids so need more thoughts than usual like what to do or where to eat, etc etc. Thank you Alex for arranging this trip and be patient with our requests. But i think the review is all depends on the guide. We went to shanghai and got guide named Andy. AWFUL tour guide with no knowledge at all. Avoid him if possible. Thank God we only got him for couple days. Then when we went to Suzhou and surrounds we got a guide named WiIliam. He was awesome. Very helpful. Off course there's a hiccups here and there but i can see he's trying his best to accommodate us. Very recommended. Excellent service overall. We all were very enjoying this trip. Gonna use this travel again in the future.
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Date of experience: May 2019
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Sandy789J wrote a review Nov 2018
1 contribution
I worked with Lori Wang at China Private Travel and was very impressed with her professionalism and her recommendations on what to see in SW China and Tibet. While I was a little hesitant sending money overseas to a company I had never worked with, all went well without a hitch. Lori made sure everything was in order and even went beyond her call of duty by calling a relative in the Kaiping area, whom I had never met, to organize a trip to my parents ancestral villages. I couldn’t be happier with how things turned out. Thank you Lori!
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Date of experience: November 2018
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piggyatzoo wrote a review Jun 2018
Auckland, New Zealand1 contribution
We got China Private Travel to arrange our family trip to Beijing, Xian and Zhangjiajie. My family included my aged mom and two kids and three other adults. We had a pleasant tour guide at Beijing and an excellent one at Xian but the guide for Zhangjiajie was a nightmare. Her name was Sherry (or Summer). She is known for 2 names. The whole time during the Zhangjiajie tour, Sherry was addicted to her mobile phone and smiling away. She turned a deaf ear to our questions and let alone taking care us during the trip. Sherry had pretty bad time management and a rather rude attitude. First day at Zhangjiajie, we requested to start our journey early but she refused. We ended up having lunch only at 3pm. All this time, she had never shared with us on what was expected for each trek/site that we will be visiting. She was like a total mute and only focus on her mobile messaging away. We were kind enough to just bear with it and guess what?! It happened again. On our last day of Zhangjiajie trip to the glass bridge, we finished the walk at around 1.15pm and Sherry insisted there was only street food and that the driver would have to drive us back to city, check-into the hotel and then get proper lunch. Lunch again will be around 2.45pm. We told her we had two starving kids and a 70+ aged mom that needed rest and food. We refused and we directed the driver to a nearby restaurant and finally had lunch. The kids calmed down and we managed to fill our stomach and quench our thirst before headed back to the city. We were only given one bottle of drinking water each for the entire glass bridge walk on an extremely hot Summer day. Sherry, the tour guide completely forgot about bottled water until we reminded in the morning. And this was not the end of the ordeal. When we arrived at the Best Western Grand Hotel at Zhangjiajie city, Sherry colluded with the hotel staff and refused to check us in despite having fully paid for the rooms. She instructed the hotel to hold our keys and made us wait at the lobby while Sherry was happily chatting away on her phone. We demanded for the keys from the Best Western Hotel staff and they said it was up to Sherry because she was the one that made the hotel booking. True it was made on our behalf but we already paid up completely to China Private Travel. We confronted Sherry and she just walked off leaving us in the lurch. It was a terrible nightmare for us and never again we will want to return to Best Western Grand hotel and its agents.
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Date of experience: June 2018
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Rob F wrote a review Feb 2018
1 contribution
I first used China Private Travel in summer of '12 for a whirlwind tour of China while visiting for a friend's wedding. It was definitely the best vacation of my life. There were a few snags, but CPT was reliable in getting me through. Lori was on the phone with me until past 1am when I couldn't fly out of Chengdu because of the deadly torrential rains in Beijing that year. All my guides were at least pleasant experiences. Two in particular were awesome. Now that I live in China, I used CPT to facilitate my mother's first visit in 2015. Again, they were great with her travel arrangements and guides for her and us. My mother is visiting again, with a friend, and they're currently using CPT again. So, this family is now using CPT for visits to China for the 3rd time, and we're expecting another good experience.
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Date of experience: March 2017
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