Landmark Makati

Landmark Makati: Address, Phone Number, Landmark Makati Reviews: 4/5

Landmark Makati
4

4.0
38 reviews
Excellent
10
Very good
20
Average
4
Poor
1
Terrible
3

Jjj
3 contributions
Dec 2020 • Solo
Dont know how to email my receipt. There were items double charge/punch. I have double pay.

This usually happened to me. Before long time ago , chicken was punch but the chicken left at the counter . I thought it was in the box already
Written December 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Aaqarsh Aiyyar
Chennai (Madras), India2,454 contributions
Feb 2020 • Solo
This shopping stores in Makati, accessible from the Ayala MRT through SM Makati, is a place that offers a variety of goods and you would be spoilt of the shopping choices here.
Written April 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kikilala
15 contributions
Jan 2020 • Couples
The Landmark Makati has been around for as long as I can remember. So long that I know that things have been the same for quite some time with only a few minor changes around the store. Here are some things I think would benefit from improvement:
a.) Checking out at any counter here feels like I am stuck in the 80's, and not in a good way. I've had many encounters with having to wait 15-30 minutes just because they run out of receipt paper or because they have to have them get more staples to staple my shopping bag. They need to step up their game with their choices of available payment methods and get new credit card terminals so shoppers can check out faster and more conveniently.
b.) The sales assistants here mostly do one of two things: Either stand around talking and zoning out, or hounding some poor customer till they get either uncomfortable or annoyed.
c.) The grocery and food court can get pretty busy and is almost always crowded. As a result I see a lot of broken flooring, cracked or dented tables and a lot of pests like flies and cockroaches. I have also observed that the grocery here barely has variety when it comes to fruits. Mostly just apples, oranges, grapes and watermelon at best.
d.) The layout of the store ould be more organized and easier to navigate.
Just because it is at a good location and is heavily visited doesn't mean it is an excuse to delay necessary rennovation/improvements.
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chanwengcheong
Cyberjaya, Malaysia462 contributions
Dec 2019 • Couples
Upmarket? Nope. The average mall that has lots of value items? A clear yes. There’s 4 different floors catering to your everything and it’s not pricey at all, in fact, it’s value for money. Great bargain I would say and it doesn’t look dodgy nor shabby, and the footfall for this mall is amazing especially when it connects Greenbelt to Glorietta seamlessly! It even has a grocer at the lower ground.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Irene C
Kuala Lumpur, Malaysia446 contributions
Nov 2019
I find lowest price in this supermarket compared to other nearby malls. There was sales when I was there in November with 10% discount for everything except supermarket.

It is within walking distannce from my hotel (Dusit Thani).
Written December 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Uday
Manila, Philippines34 contributions
Dec 2019
Landmark Mall is centrally located in Makati City. It is located in Cluster of Malls like Green belt, Glorieta Malls. Landmark is in between the Greenbelt and Glorieta malls. 5 Levels of this Stores are full of variety of Products and 2nd level is connected to Greenbelt on one side and Glorieta on the other side. Good and helping staff with all products at reasonable prices. Many Many variety to choose from. Food Court in the basement full of multiple choices for food.
Written December 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Marilou A
Makati, Philippines13 contributions
Nov 2019 • Family
Calling the attention of Landmark Makati officials and owners.

My niece’s family driver suffered a heart attack while awaiting her at the Landmark parking area. Her yaya sought the assistance of Landmark security and were advised that service was not in their jurisdiction. They pointed them to the customer service for any complaints. The driver was finally brought by Glorietta personnel to a medical clinic only to pass away 4 hours later.

Whether in their jurisdiction or not, helping others in need has no boundaries.

Why the arrogance and selection of individuals to help?

Landmark security: would you like this tragic incident to happen to you and your family?
Written November 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Victorianlad
Melbourne, Australia16,534 contributions
Oct 2019
The long established department store has an excellent fashion range.

My wife said it is particularly good for items such as ladies' handbags.

There is an enormous number of staff to assist customers: it may be the highest ratio in the world.

Prices are competitive with sales sometimes a feature.

The aircon is also good so one can shop in comfort.
Written October 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Leomil
5 contributions
Jul 2019 • Business
My daughter bought several items at Landmark yesterday. She used the fitting room (near the Rico Salandanan display area) and left her Iphone 7+ in one of the cubicles. It was an hour later that she realized it was missing. We retraced the shops we went in and ultimately returned to that section. Approaching their staff, they must have recognised our daughter that they guided us to the customer service. She got her Iphone back. Our words are not enough to express our relief and gratitude to Annabelle and her co workers there.
Written July 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

charmainef365
3 contributions
May 2019 • Business
AWFUL CUSTOMER SERVICE.

I returned an item which was faulty (luggage) they said it would take a month to do a bank reversal! My bank refunded the money within 2 mins. Then Landmark reversed the payment! It has now been over a week and I tried calling Landmark over 15 times. I was ignored on the phone and hung up on.

DO NOT SHOP HERE IF YOU ARE FOREIGN. Absolute Scammers.

Customer Services might as well not exist.

They refuse to give refunds and will encourage exchanges. I did not want an exchange as I was flying back to London the next day and did not have time to start looking for unnecessary things to buy.
Written May 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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