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Ping Anchorage - Day Tours

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Address: 77A Jalan Sultan Sulaiman, Kuala Terengganu 20000, Malaysia
Phone Number: (609) 626 2020
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Sekayu Waterfall & Terrapin Conservation Centre

Booked a day tour to the Terrapin Conservation Centre and the Sekayu Waterfall. The tour was excellent and we had a really good time at both the turtle conservation centre and... read more

4 of 5 starsReviewed February 11, 2015
kdsydney
,
Sydney
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13 Reviews from our TripAdvisor Community

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Showing 8: English reviews
Kuala Terengganu, Malaysia
Level Contributor
12 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 28, 2015

I checked in as plan,and it is easier for me to walk around the city as the location is near by. If you're a backpacker or looking for a room on the cheap, you won't regret staying here...." "Most convinent guesthouse !" "If you are a backpacker and want a place to stay this place is perfect. One of the... More 

Helpful?
Thank Darrius98
Sydney
Level Contributor
55 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed February 11, 2015

Booked a day tour to the Terrapin Conservation Centre and the Sekayu Waterfall. The tour was excellent and we had a really good time at both the turtle conservation centre and swimming at the waterfall. Our tour guide Yanie was great, which is why we have given then 4/5. The booking process however was not as straight forward as I... More 

Helpful?
1 Thank kdsydney
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 2, 2014 via mobile

We found the website of this so called travel agency and decided to go there and book a tour. As already written by others the desk staff is unbelievable incompetent. They didn't know what tours they have and just showed us their website. They don't have a map (luckily I brought my own) and they don't really help you except... More 

Helpful?
3 Thank Benjamin N
liège
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 31, 2014

We stupidly followed LP's advice while staying in Kuala Terengganu to use this travel agent to book a local tour. The front desk staff was hopeless. Poor English, not able to provide a single information that would not already be available on their website, slow and generally speaking incompetent. When I paid cash, the girl went away to recount the... More 

Helpful?
4 Thank ppv99
Brighton and Hove, United Kingdom
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 18, 2014

I think like a lot of people, you are likely to use this tour company because of it's declarations of brilliance in the current Lonely Planet. I booked the Firefly tour (no reviews of it on TA that I could find) and wished I'd checked out the tour company on TA first! It was by far and away the most... More 

Helpful?
5 Thank Tanya M
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 8, 2013 via mobile

Last week we faced a really unfriendly front desk crew of Ping Anchorage when we were trying to book a 3D2N trip to Perhentian Island in Terengganu Malaysia. Before we went to their office in kuala terengganu, we had called their office. There is a lady addressing us. She had done a very thorough job in explaining everything that we... More 

Helpful?
5 Thank Lau W
Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed October 18, 2012

Our group enjoyed our trip to Kota Bharu and Perhentian very much. Everything went on smoothly without any hiccups eg meals at the local restaurants, hotel check-in, etc. 1. The coach driver, Abang Tahir is courteous and friendly. The coach is maintained well and clean. 2. The meals we had at all the restaurants were delicious except for the dinner... More 

Helpful?
Thank AnitaRahman
usa
Level Contributor
364 reviews
171 attraction reviews
common_n_attraction_reviews_1bd8 216 helpful votes
1 of 5 stars Reviewed September 19, 2011

Earlier this year, I booked a number of private day trips with Ping Anchorage and wire transferred a 50% deposit approximately four months before we expected to travel. The money arrived at their bank and specified their bank account number. When five weeks had passed and Ping Anchorage claimed that they could not access the money from their bank, I... More 

Helpful?
20 Thank gsrs
alex_lee68, Manager at Ping Anchorage - Day Tours, responded to this review

Thank you for posting your comments. I am sorry to hear that your comments are very different information to our understanding. According to our records, you have sent the payment to us which had been addressed beneficiary to Maybank (M) Berhad and these should be renamed to Ping Anchorage Travel & Tours Sdn Bhd. Since the error, the bank unable... More 

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