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Ping Anchorage - Day Tours

77A Jalan Sultan Sulaiman, Kuala Terengganu 20000, Malaysia
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Review Highlights
Bidong Island and Snorkeling Day Trip

We booked the Bidong Island snorkeling day tour and visited the former Vietnamese Refugee camp... read more

Reviewed 3 weeks ago
RedMoonstone
Masterclass of how to upset travellers

During our wonderful trip around Malaysia, the worst experience we had was with this "travel... read more

Reviewed September 6, 2017
iotaola
,
Bilbao, Spain
Read all 16 reviews
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Overview
  • Excellent39%
  • Very good18%
  • Average0%
  • Poor12%
  • Terrible31%
3 weeks ago
“Bidong Island and Snorkeling Day Trip”
Sep 6, 2017
“Masterclass of how to upset travellers”
LOCATION
77A Jalan Sultan Sulaiman, Kuala Terengganu 20000, Malaysia
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1 - 10 of 10 reviews

Reviewed 3 weeks ago

We booked the Bidong Island snorkeling day tour and visited the former Vietnamese Refugee camp. Transportation was smooth, and the guide was very friendly. There was a care taker from the Terengganu State government in the island and their government is trying to promote Bidong...More

Thank RedMoonstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2017

During our wonderful trip around Malaysia, the worst experience we had was with this "travel agency". The first thing that should have warn us was the fact that when we booked a trip to visit the firefly sanctuary, the price was twice (WOW!) what was...More

Thank iotaola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2015

I checked in as plan,and it is easier for me to walk around the city as the location is near by. If you're a backpacker or looking for a room on the cheap, you won't regret staying here...." "Most convinent guesthouse !" "If you are...More

Thank Darrius98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 11, 2015

Booked a day tour to the Terrapin Conservation Centre and the Sekayu Waterfall. The tour was excellent and we had a really good time at both the turtle conservation centre and swimming at the waterfall. Our tour guide Yanie was great, which is why we...More

1  Thank kdsydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2014 via mobile

We found the website of this so called travel agency and decided to go there and book a tour. As already written by others the desk staff is unbelievable incompetent. They didn't know what tours they have and just showed us their website. They don't...More

3  Thank Benjamin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2014

We stupidly followed LP's advice while staying in Kuala Terengganu to use this travel agent to book a local tour. The front desk staff was hopeless. Poor English, not able to provide a single information that would not already be available on their website, slow...More

4  Thank ppv99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2014

I think like a lot of people, you are likely to use this tour company because of it's declarations of brilliance in the current Lonely Planet. I booked the Firefly tour (no reviews of it on TA that I could find) and wished I'd checked...More

10  Thank Tanya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013 via mobile

Last week we faced a really unfriendly front desk crew of Ping Anchorage when we were trying to book a 3D2N trip to Perhentian Island in Terengganu Malaysia. Before we went to their office in kuala terengganu, we had called their office. There is a...More

6  Thank Lau W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2012

Our group enjoyed our trip to Kota Bharu and Perhentian very much. Everything went on smoothly without any hiccups eg meals at the local restaurants, hotel check-in, etc. 1. The coach driver, Abang Tahir is courteous and friendly. The coach is maintained well and clean....More

Thank AnitaRahman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2011

Earlier this year, I booked a number of private day trips with Ping Anchorage and wire transferred a 50% deposit approximately four months before we expected to travel. The money arrived at their bank and specified their bank account number. When five weeks had passed...More

20  Thank gsrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alex_lee68, Manager at Ping Anchorage - Day Tours, responded to this reviewResponded July 23, 2012

Thank you for posting your comments. I am sorry to hear that your comments are very different information to our understanding. According to our records, you have sent the payment to us which had been addressed beneficiary to Maybank (M) Berhad and these should be...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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