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South Sea Sanctuary - CLOSED

Lot 9 Jalan Tugu, Kota Kinabalu 88000, Malaysia
+60 88-248 221
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Closed

Shop was closed when I visited last week. Red cloth covered the signboard and shutters down... read more

Reviewed March 29, 2015
TeeYvonne
,
Singapore, Singapore
Relaxing place and massage

Me and my boyfriend visited the spa after flying for 16h to get to Borneo. We booked in advance a... read more

Reviewed August 31, 2014
MushyPow
,
London
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South Sea Sanctuary is a premier lifestyle boutique day spa located in the heart of Kota Kinabalu, Sabah Borneo, Malaysia. Besides offering relaxation therapies and beauty treatments, we are well-known for our holistic health and wellness programs that aim to effectively heal the body, mind and soul.
  • Excellent69%
  • Very good22%
  • Average7%
  • Poor1%
  • Terrible1%
Mar 29, 2015
“Closed”
Aug 31, 2014
“Relaxing place and massage”
LOCATION
Lot 9 Jalan Tugu, Kota Kinabalu 88000, Malaysia
CONTACT
Website
+60 88-248 221
Reviews (157)
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1 - 10 of 149 reviews

Reviewed March 29, 2015

Shop was closed when I visited last week. Red cloth covered the signboard and shutters down. Neighboring shop owner says it has been closed for a few days. No notification on website whatsoever.

37  Thank TeeYvonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2014

Me and my boyfriend visited the spa after flying for 16h to get to Borneo. We booked in advance a 90minute Borneo traditional massage. From the moment of booking till the end everything was great, the communication with the spa, the booking process, everything! We...More

1  Thank MushyPow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2014 via mobile

Came here as my whole body is aching after running a 25km trail run. Walked in and ask for recommendation. The staff was really helpful and friendly. She recommended me to the Chinese Tui-na massage and took time to explain to me what to be...More

1  Thank Graceofy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 18, 2014

Visited the spa after reading the review, choose a foot & full body massage. Great massage for me! But mix review from my friends. For me if u got the right masseur is will a great experience. Great environment for spa.

1  Thank Ching Boon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2014

Visited the spa yesterday as the final part of our KK trip and we liked it quite a lot. The environment is nice and the music is relaxing. The staffs are attentive and polite. The receptionist has very good knowledge of the massage style and...More

Thank Jessica_C_BB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2014

The massage was great but did not like that male and female are sharing the same floor for massage. As a lady, it feels very unsecured and uncomfortable knowing that a guy is in the next room massaging, especially when i was naked. No matter...More

5  Thank anonymous_v2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SouthSeaSanctua... K, Director of Sales at South Sea Sanctuary, responded to this reviewResponded July 5, 2014

Dear Valued Customer, I apologise that you felt the way you felt about the set up and layout of the spa. Although we do strife to improve and to make each experience memorable, unfortunately we are also limited by capacity in terms of space, general...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2014

I booked a couple of treatments here post the Mount Kinabalu climb on the recommendation of DownBelow and had an amazing much-needed massage from Lusiza (Lucy) and reflexology experience. The spa ambience is extremely calming and a good alternative to five-star resort destinations (and fab...More

1  Thank CuriousTravellerDXB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2014

I do enjoy the spa as it's located in city center so I can do other things before or after my treatment. I have tried quite a few treatments and the one I did this time was Chinese Tui Na and foot reflexology. The therapist...More

1  Thank Olivia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2014

After reading previous Trip Advisor reviews decided to attend for a massage with my Husband. Booking massage was faultless and they did everything to fit us both in at the requested time. On arrival you were given a lovely tea. You were then taken up...More

2  Thank Amanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SouthSeaSanctua... K, Director of Sales at South Sea Sanctuary, responded to this reviewResponded May 31, 2014

Dear Amanda, we are very sorry about your recent experience here at South Sea Sanctuary. We take such complaints very seriously and will look into the matter of the level of professionalism that the said therapist has rendered at the time of your treatment. Rest...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2014

Very well organised, front desk girl was very professional and helpful, giving clear information about each treatment. I booked Chinese Tui Na massage to start with and their expert therapist - a Chinese lady was very good. I had back problems and it definitely alleviated...More

Thank Mrs_Maxwell2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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