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South Sea Sanctuary - CLOSED

Review Highlights
Relaxing place and massage

Me and my boyfriend visited the spa after flying for 16h to get to Borneo. We booked in advance a... read more

Reviewed August 31, 2014
MushyPow
,
London
A great place for massage

Came here as my whole body is aching after running a 25km trail run. Walked in and ask for... read more

Reviewed August 23, 2014
Graceofy
,
Petaling Jaya, Malaysia
via mobile
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Traveler Overview
  • Excellent69%
  • Very good22%
  • Average7%
  • Poor1%
  • Terrible1%
Mar 29, 2015
“Closed”
Aug 31, 2014
“Relaxing place and massage”
About
South Sea Sanctuary is a premier lifestyle boutique day spa located in the heart of Kota Kinabalu, Sabah Borneo, Malaysia. Besides offering relaxation therapies and beauty treatments, we are well-known for our holistic health and wellness programs...more
Contact
Lot 9 Jalan Tugu, Kota Kinabalu 88000, Malaysia
Website
+60 88-248 221
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Reviews (157)
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1 - 10 of 149 reviews
Reviewed March 29, 2015

Shop was closed when I visited last week. Red cloth covered the signboard and shutters down. Neighboring shop owner says it has been closed for a few days. No notification on website whatsoever.

Date of experience: March 2015
37  Thank TeeYvonne
Reviewed August 31, 2014

Me and my boyfriend visited the spa after flying for 16h to get to Borneo. We booked in advance a 90minute Borneo traditional massage. From the moment of booking till the end everything was great, the communication with the spa, the booking process, everything! We...More

Date of experience: August 2014
1  Thank MushyPow
Reviewed August 23, 2014 via mobile

Came here as my whole body is aching after running a 25km trail run. Walked in and ask for recommendation. The staff was really helpful and friendly. She recommended me to the Chinese Tui-na massage and took time to explain to me what to be...More

1  Thank Graceofy
Reviewed July 18, 2014

Visited the spa after reading the review, choose a foot & full body massage. Great massage for me! But mix review from my friends. For me if u got the right masseur is will a great experience. Great environment for spa.

Date of experience: July 2014
1  Thank John23Bong
Reviewed July 4, 2014

Visited the spa yesterday as the final part of our KK trip and we liked it quite a lot. The environment is nice and the music is relaxing. The staffs are attentive and polite. The receptionist has very good knowledge of the massage style and...More

Date of experience: July 2014
Thank Jessica_C_BB
Reviewed June 2, 2014

The massage was great but did not like that male and female are sharing the same floor for massage. As a lady, it feels very unsecured and uncomfortable knowing that a guy is in the next room massaging, especially when i was naked. No matter...More

Date of experience: May 2014
5  Thank anonymous_v2014
SouthSeaSanctua... K, Director of Sales at South Sea Sanctuary, responded to this reviewResponded July 5, 2014

Dear Valued Customer, I apologise that you felt the way you felt about the set up and layout of the spa. Although we do strife to improve and to make each experience memorable, unfortunately we are also limited by capacity in terms of space, general...More

Reviewed May 31, 2014

I booked a couple of treatments here post the Mount Kinabalu climb on the recommendation of DownBelow and had an amazing much-needed massage from Lusiza (Lucy) and reflexology experience. The spa ambience is extremely calming and a good alternative to five-star resort destinations (and fab...More

Date of experience: May 2014
1  Thank CuriousTravellerDXB
Reviewed May 27, 2014

I do enjoy the spa as it's located in city center so I can do other things before or after my treatment. I have tried quite a few treatments and the one I did this time was Chinese Tui Na and foot reflexology. The therapist...More

Date of experience: May 2014
1  Thank OliviaW485
Reviewed May 12, 2014

After reading previous Trip Advisor reviews decided to attend for a massage with my Husband. Booking massage was faultless and they did everything to fit us both in at the requested time. On arrival you were given a lovely tea. You were then taken up...More

Date of experience: May 2014
2  Thank Amanda B
SouthSeaSanctua... K, Director of Sales at South Sea Sanctuary, responded to this reviewResponded May 31, 2014

Dear Amanda, we are very sorry about your recent experience here at South Sea Sanctuary. We take such complaints very seriously and will look into the matter of the level of professionalism that the said therapist has rendered at the time of your treatment. Rest...More

Reviewed April 10, 2014

Very well organised, front desk girl was very professional and helpful, giving clear information about each treatment. I booked Chinese Tui Na massage to start with and their expert therapist - a Chinese lady was very good. I had back problems and it definitely alleviated...More

Date of experience: April 2014
Thank Mrs_Maxwell2014
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