Eco Wellness Sanctuary
Eco Wellness Sanctuary
4.5
12:00 PM - 9:00 PM
Tuesday
12:00 PM - 9:00 PM
Wednesday
12:00 PM - 9:00 PM
Thursday
12:00 PM - 9:00 PM
Friday
12:00 PM - 9:00 PM
Saturday
12:00 PM - 9:00 PM
Sunday
12:00 PM - 9:00 PM
About
Eco Wellness Sanctuary @Georgetown, Penang is nestled in the heart of historic Georgetown is a rustic, spa-rated, family friendly wellness centre and is approved by the Ministry of Tourism. Guests have a choice of services : 1. Foot Therapy 2. Thai Therapy 3. Organic Aromatherapy 4. Organic Facials 5. Dead Sea Salt Body Scrub 6. Herbal Compress Our Products Massage Oils and Facial Care : Swiss-formulated, certified organic skincare by Ecowell Organics. Creams, Dead Sea Salt & Foot Wash : German Natural Healthcare Pioneer Since 1927, Dr. Forster. Our Therapists Highly skilled professionals with years of experience We offer the first unique concept of complete transformative wellness to deliver long-term health benefits and sheer bliss in an ambiance of absolute tranquility. We invite you to be our guest for an experience like no other.
Duration: 2-3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


4.5
4.5 of 5 bubbles23 reviews
Excellent
15
Very good
5
Average
1
Poor
0
Terrible
2

Sara Taffy
2 contributions
5.0 of 5 bubbles
Dec 2019
At first, I thought this would just be another ordinary spa place to go to. I was wrong! When I entered the spa, the aromatherapy oil fragrance was in the air which gave the spa a wonderful ‘air freshener’ scent. I was greeted by a lovely lady named Ms Jamuna (i knew later was the Assistant Manager). She was friendly, spoke well and had a pleasant personality. She was very informative about what each therapy session would be. The interior design of the place was nice and had a rustic feel to it. A cute little section thereafter was the foot cleansing area which therapist would wash your feet before your session. The therapy rooms had a very peaceful and calm ambience which was so relaxing the moment I stepped in.

Had amazing sessions of the aromatherapy massage, facial and sea salt scrub. The aromatherapy loosened all tensed muscles especially at my neck and back. The aromatherapy certified organic oils had such a therapeutic, and relaxing smell that I fell asleep! The therapist I was assigned was fantastic and extremely skilled and knew ‘exactly’ where to put the right pressure. The full body sea salt scrub was extremely invigorating and exfoliating. It left my skin so smooth, soft and fresh. The facial was very soothing, non greasy and again very therapeutic which left my skin absolutely glowing.

All in I had a wonderful 3 1/2 hours of excellent aromatherapy. This is by far the BEST spa place I’ve ever been for a massage and facial. I would definitively return for more therapies when I’m in Penang and will definitively recommend Eco Wellness Sanctuary in Penang to all I know. This spa provides good quality service! Well Done everyone!

Kudos again to Ms. Jamuna, Assistant Manager of Penang Eco Wellness Sanctuary She’s the best!
Written February 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HI! Thanks for your feedback and review! We are delighted to know you enjoyed your session with us and we will be sure to inform Ms. Jamuna of your review. We strive to provide the finest transformative wellness experience from service to products to customer care and it is always wonderful to know that our guests have had positive experiences at our centres. We rally appreciate it when our guests share their feedback so we can continue growing and also that we are on the right track. We look forward to welcoming you back soon as our guest and till then, have a wonderful day and a lovely weekend!
Written February 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tedleecy
Shah Alam, Selangor, Malaysia3 contributions
4.0 of 5 bubbles
Oct 2020
Clean, Good Massage and a Serene place to be when you are tired in the midst of Penang town.
SOP for covid well adhered to.

Since its located next to a busy road, occasional noisy engine sound can be heard if using the front massage hall.
Overall, it was a good experience.
Written October 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jolenelfc
Singapore, Singapore322 contributions
5.0 of 5 bubbles
Jan 2019 • Couples
Located in a shop house across the street from a few shopping Malls, this place is a little sanctuary from the busy street. They offer Thai, aromatherapy and foot massages.

The therapist who do the massages are all from Thailand. Starting with a foot wash ... the treatments are pretty good.

We went back twice in our short stay in Georgetown and each time, Risha was there. She took reservations and also assign the Therapists. She is warm and friendly and seemed to manage the place.

We would come back again if visiting Penang.

Written January 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi! On behalf of our Penang spa, thank you so much for your positive review and feedback! We are so happy that you enjoyed your session with us! We will always look forward to welcoming you back again as our guest soon! Have a lovely day and a terrific week ahead...
Written November 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Aela
Singapore, Singapore131 contributions
5.0 of 5 bubbles
Oct 2019 • Friends
We stumbled upon this place and gave it try! This place is amazing and you won't regret their quality service! Took their 90mins Aromatherapy massage. They used good quality organic oil and their masseuses are all from Thai. I totally love the ambience too. I asked for a strong massage even though it was pain but after the massage my body felt relax. You should visit here if ure in Georgetown!
Written October 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Suhainie! On behalf of our Penang spa I would like to thank you so much for your feedback and express to you how happy it makes us that you enjoyed you session with us! Our people really love what they do and strive to provide an unforgettable experience for guests. They will be delighted when I pass this message on to them. We hope that to welcome you back again as our guest soon! Have a lovely day and a terrific week ahead...
Written October 3, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jamie L
4 contributions
3.0 of 5 bubbles
Aug 2019 • Solo
My mum and I were there this afternoon at 3.30pm for aromatherapy massage and thai massage. My therapist was pretty good as she tried to work around my injury when doing the massage. My mum's therapist was just so so.

I only gave 3 star because the business accepts cash only. The friendly Indian manager told us that the credit card machine wasn't working. It was really inconvenient that I needed to walk to nearby ATM to withdraw cash. It was rainy and I didn't feel safe to withdraw cash in the Komtar vicinity. I was advised when I arrived for appointment that the card machine was down and I needed to pay cash. In hindsight I should just walk away.
Written August 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there...we apologise firstly for the delayed response. We are sorry you had an inconvenience at our spa. Just would like to let you know that the credit card machine had been a source of difficulty for us and we had actively been wrangling with the bank to sort it out for quite some time. They had replaced it a couple of times but we still encountered the same issues. We have since changed providers and shortly after your visit and now everything works well.
Written November 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MaySoh
Singapore123 contributions
5.0 of 5 bubbles
Jun 2019 • Family
Tried the 60-minute Thai and 90-minute aromatherapy massages - the aromatherapy massage was fine but the Thai massage was unbelievably good! Strong enough for that wonderful going-to-melt post-massage effect but not so intense that it left me too bruised/stretched for daily massages.

The biggest downside for us was that the room we were in (a couples room) faced the main road and the traffic noise (particularly the screeching motorcycles) was jarring. We had asked for music to be played to help drown out the noise a little but for whatever reason, that didn't happen (and may not have made enough of a difference). Best to bring your own ear plugs if you think that will spoil your massage or ask for a room away from the road.

One thing we didn't expect was how busy they were - fortunately we had made reservations as they were fully booked the day of our massage even though it was a weekday.
Written June 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi! Firstly, our apologies for the late response! On behalf of our Penang spa, thank you so much for your positive review and feedback! We are so happy that you enjoyed your session with us. And do apologise for the noise. The building is leased to us and as it is a heritage building, not a lot can be done to kill the noise at the moment. We have highlighted this to the landlords and hope they would have a solution soon. We will always look forward to welcoming you back again as our guest soon! Have a lovely day and a terrific week ahead...
Written November 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CT A
Singapore, Singapore105 contributions
4.0 of 5 bubbles
Apr 2019 • Friends
The place is nearby our hotel where we stay. Had a foot massage for Day 1 & Day 2. Requested for same therapist (Cheryl). She frm Thailand n speak little English & Malay and was very friendly. Highly recommended if you are at Georgetown, Penang
Written April 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi! Apologies for the late response! On behalf of our Penang spa, thank you so much for your positive review and feedback! We are so happy that you enjoyed your session with us! We will always look forward to welcoming you back again as our guest soon! Have a lovely day and a terrific week ahead...
Written November 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Iris Yeoh
Penang Island, Malaysia14 contributions
5.0 of 5 bubbles
Oct 2018 • Friends
Good location , friendly staff. In love with the session very much. Located strategically at Georgetown area. Room is comfortable and we got the VIP room for our treatment. The foot scrub is good as well
Written November 18, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for taking the time to give us your feedback. We are so pleased to know you had a positive experience as our guest. We hope to welcome you again soon and in the meantime, have a nice day and a lovely week ahead!
Written November 21, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

m_wanderlust
Singapore70 contributions
5.0 of 5 bubbles
Apr 2018 • Couples
Chanced upon this place en route to Pinang Spa House and we were so glad we took a detour. The whole experience the minute u step in is great. We took the 60 min foot massage (~80 MYR) and by the end of it, we were so impressed we booked a 90min aromatherapy massage the next day! Price wise, it is definitely pricier compared to the other spa places but I will still highly recommend you give it a try.

One thing to note: they charge both service and gst but I think it’s well worth it.
Written April 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi! Sorry about the late response but still, thank you so much for your positive review and feedback! We are always over the moon when our guests enjoy their time with us. We truly hope we have the privilege of welcoming you back as our guest. Meanwhile, have a nice day and a terrific week ahead!
Written June 19, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ellie T
Orebro, Sweden31 contributions
5.0 of 5 bubbles
Nov 2019 • Couples
Was here today with my fiance. They were so friendly! Note that we didnt had a booking just walk back from shopping and they could take us at once. Which was perfect. So friendly stuff and we loove the massage. Took the aromatherapy treatment 60 min. Highly recommend.
Written November 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi....thanks for the positive review and feedback! We're so pleased you both enjoyed your experience with us! We will be sure to let our Penang staff know as they will be thrilled :) We hope to have the chance to welcome you as our guest again. Just a small note, a lot of times we have guests who have to make an appointment because we do get full pretty often. Glad you managed to grab a slot on the spot! Have a lovely day and a wonderful week ahead!
Written November 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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