Kuala Gandah Elephant Sanctuary
Kuala Gandah Elephant Sanctuary
4
About
You'll never forget the day you helped give an elephant a bath (additional request with the help of a guide). Currently elephant riding has been temporary stopped until further notice. Get up close and personal with the amazing semi-wild elephants at Kuala Gandah Elephant Sanctuary. Be sure to book in advance because the center has strict daily visitor quotas.
Duration: More than 3 hours
Does not meet animal welfare
guidelines
Tripadvisor does not provide bookings for this experience because it does not meet our animal welfare guidelines.
Suggest edits to improve what we show.
Improve this listingTours & experiences
Explore different ways to experience this place.
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Top ways to experience Kuala Gandah Elephant Sanctuary
The area
Address
Reach out directly
See what travelers are saying
- Alexandru B4 contributionsA great experience, up close with the elephantsWe had a great day learning about elephants. You get to be up close and feed them. I recommend getting a guide as the fee is not high at all and you get to learn everything about them. Each elephant there has a story and they're quite fascinating to hear. You can also buy extra food (bananas, sugar cane) to feed them for a small fee (3-5RM, cash only).Visited April 2024Traveled as a coupleWritten May 7, 2024
- muforguettesToulouse, France950 contributionsPreservation of elephantsIt is absolutely necessary to ask for a Guide at the entrance to explain their work with elephants, accompany you and tell you how to feed them otherwise it has no interest Admission has no fixed Award, you donate the amount of your choice and buy sugarcanes to feed them at 3 ringits a pack. Do not expect to bathe them as seen in the photos. They haven’t done it since there was an accident.Visited August 2024Traveled as a coupleWritten August 4, 2024
- globetrotter4989Nijverdal, The Netherlands202 contributionsTroubled elephant care facility, great experience with kidsThis is primarily a care facility for elephants captured in the next door Wildlife park when they get into conflict with humans, hence it being a long drive away from major towns. The kids loved feeding the baby elephants and seeing the larger ones going for a bath, and it looked like the elephants got well treated and had a close connection with the keepers. The whole tale behind how the elephants having less and less space due to human activities gave us plenty to talk about as well. Yes they are behind steel bars, like they're in a prison, and they get them into captivity by chaining them to other elephants till they get used to it. They're also very large animals you don't want rampaging through a facility with people in it, so they have to be controlled somehow. And at least they're not chained once they're used to it, and have a large exercise paddock which they get to run around in regularly..Visited August 2024Traveled with familyWritten September 5, 2024
- Jaclyn CNewtownards, United Kingdom54 contributionsAmazing day out with Beautiful elephants.What an amazing place. Definitely worth hiring the private guide to get the full experience. The sanctuary rescues injured or abandoned elephants and rehabilitates them to be released into a wildlife park again if possible. However sometimes it’s not possible, if they have been badly injured, so they have a forever home at the sanctuary. They are all well cared for and love being fed. This place tries to educate local farmers that elephants can be relocated to wildlife parks, instead of being shot. They need all the support they can get to save these wonderful creatures.Visited October 2024Traveled as a coupleWritten October 5, 2024
- shirley799Edinburgh, United Kingdom6 contributionsFantastic tour!Mr Sathis picked us up from our hotel in a minivan which was lots of room for the 2 of us. We really enjoyed this trip to the caves, printing factory, elephant sanctuary, seeing the silver wing monkeys, great dinner in one of the local Chinese restaurants followed by seeing the fireflies. We seen so much and the only downside is it is a very long trip 12-13 hours. A great trip for the whole family.Visited January 2025Traveled as a coupleWritten January 13, 2025
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
894 reviews
Excellent
447
Very good
254
Average
98
Poor
36
Terrible
59
These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.
Rose
Hong Kong, China2 contributions
Feb 2019
This place is a favourite of mine and I have visited 3 times already. I have a friend who is one of the guides there, and she does a fantastic job of informing visitors all about the sanctuary and the elephants. The elephants here are treated well and given lots of space to roam around. Visitors are given the opportunity to feed the elephants, prepare food for the elephants, and to help clean the elephants' stalls.
Elephants here are mostly orphans, rescued from nearby jungle areas that have been crowded out due to farming. They are given a home here at the sanctuary, and given plenty of room in their stalls, medical care, as well as healthy food. Relocation efforts for matriarchs and their families are ongoing, and it is impressive and important work that is being done. I highly recommend the whole-day tour, including the bath with the baby elephant. It's a lot of fun and the elephants are gentle and happy.
As far as other reviews that say that abuse is happening, I don't know where they got this idea, but the only elephants that have any people riding on them are the adults, who are trained to help with rescue efforts and to show the relationship between elephants and humans can be a positive and happy one. They are not put into any crazy demanding situations and they just do a few basic tricks for a little show, and they help to 'herd' the baby elephants for their bath time.
Great fun and educational, and a good opportunity to get up close and personal with amazing creatures whose lives are invaluable but sadly are threatened by humans.
Elephants here are mostly orphans, rescued from nearby jungle areas that have been crowded out due to farming. They are given a home here at the sanctuary, and given plenty of room in their stalls, medical care, as well as healthy food. Relocation efforts for matriarchs and their families are ongoing, and it is impressive and important work that is being done. I highly recommend the whole-day tour, including the bath with the baby elephant. It's a lot of fun and the elephants are gentle and happy.
As far as other reviews that say that abuse is happening, I don't know where they got this idea, but the only elephants that have any people riding on them are the adults, who are trained to help with rescue efforts and to show the relationship between elephants and humans can be a positive and happy one. They are not put into any crazy demanding situations and they just do a few basic tricks for a little show, and they help to 'herd' the baby elephants for their bath time.
Great fun and educational, and a good opportunity to get up close and personal with amazing creatures whose lives are invaluable but sadly are threatened by humans.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joanne C
Leixlip, Ireland114 contributions
Jan 2020 • Family
We had an absolutely brilliant day with Zali which I booked directly with him about 2 weeks prior to our trip. Of the 3 days that suited us only 1 was available so you may need to book in advance! I got his number from the other reviews here. We had a fab day learning about the elephants, feeding them, washing them with the hose and hearing Zali's stories. It is far from KL but Zali is trying to open another sanctuary closer to the city to in turn get more funding to support the elephants due to better accessibility for tourists. You can see how much the people working there love the elephants, and the elephants them. My son is 6 and had an amazing time he couldn't believe he got so close to elephants. 100% recommend if you are in KL. Worth the drive to spend the day with Zali!
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew Roberts
2 contributions
Jan 2020 • Family
If you want to have a life changing experience, book a tour to the Elephant Sanctuary with Mr Zali. WhatsApp 60176162105 jungletrekker69@gmail.com
Before you know it you will be closer to an elephant than you have ever been before. The tour is for people who are willing to get their hands dirty and be an elephant keeper for the day. You will cut up the elephant food, shovel their poo, feed them and bath them.
Zali is very safety conscious and I felt comfortable with my children 8 and 10 being a metre away from elephants in his presence.
It truly is a life changing experience spending the day with these amazing animals.
The dinner stop at a local market where we were the only westerners was a great experience as well.
I highly recommend doing a tour with Mr Zali.
Before you know it you will be closer to an elephant than you have ever been before. The tour is for people who are willing to get their hands dirty and be an elephant keeper for the day. You will cut up the elephant food, shovel their poo, feed them and bath them.
Zali is very safety conscious and I felt comfortable with my children 8 and 10 being a metre away from elephants in his presence.
It truly is a life changing experience spending the day with these amazing animals.
The dinner stop at a local market where we were the only westerners was a great experience as well.
I highly recommend doing a tour with Mr Zali.
Written January 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
baghdadlian
Montreal, Canada3,212 contributions
Mar 2020
We had booked our tickets on line with klook Kuala Gandah Elephant Sanctuary Tour from Kuala Lumpur with Fireflies Night Cruise & Seafood Dinner and we were picked up by a local company. We were the only 2 on the car because of decrease tourists due to Corona Virus. He was a really nice guy took us to two different spots one where they paint by hand and other was coffee sellers BUT this was for us to buy something and he gets percentage (Not to good)
At the elephant sanctuary we saw and fed elephants...saw them bathe and then did a little performance for us. This is not a sanctuary. We had complimentary lunch. Then he took us to see monkey then dinner at Restoran Qun Hua Kuala Selangor Seafood (it was ok) and then fireflies.
At the elephant sanctuary we saw and fed elephants...saw them bathe and then did a little performance for us. This is not a sanctuary. We had complimentary lunch. Then he took us to see monkey then dinner at Restoran Qun Hua Kuala Selangor Seafood (it was ok) and then fireflies.
Written March 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jayanthi G
Minneapolis, MN36 contributions
Aug 2022 • Family
We were met at Gombak by our tour guide Zeli. Had great insight and passionate about the elephants. Great experience, feeding , bathing, petting, cleaning after the elephants . You never this close to an elephant and spend time like we did , to know their personalities, characters and how funny they can be. Amid gentle giants, frequently reminded to be careful as a sudden movement, shift could cause elephants to react. Ate at local cafe there with treat of ice cream including durian ice cream. Also included a short stop at the local cafe to make tea tarik and to make Roti Jala. Wonderful experience. Would recommend it , if you don’t mind the smell of the jungle, elephants, openness to the area where the elephants live . Go with a an open
Mind and remember , these are rescued elephants.
Mind and remember , these are rescued elephants.
Written August 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DrKash
Manchester, UK112 contributions
May 2022 • Family
We visited this elephant sanctuary in May 2022 with our 3 kids (aged between 8-11yrs). We booked our guide Zali and he was amazing. His knowledge and love for all of the elephants was clear to see. Zali allowed us to have close contact with the elephants: we prepared their food, fed them with our hands and washed them. We managed to take some very close photos which will be great memories for us to treasure. The kids said at the end of the day "this was the best day of our holiday!" If you visit I would definitely recommend booking Zali for a personal tour, as otherwise you aren't able to get the hands on experience and need to see the elephants from a distance. Zali can contacted by phone or WhatsApp on 0060176162105
Written May 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Princes of travel
Paris, France7,490 contributions
Aug 2023 • Couples
The elephant sanctuary is located in the heart of Pahang state. We visited the sanctuary with a private guide for the day (RM250/2 people) but you can do the visit on your own. However, certain parts will not be accessible. We contacted Zali (+61 17 616 2105) on whatsapp and we arranged everything with him. The park is open every day from 10:30 a.m. to 3:30 p.m. Go early if you want to see all the “activities” of the day.
It is a sanctuary that rescues orphaned, injured or sick elephants. They try to reintroduce them into the wild once they are acclimated, and away from towns and villages, in some cases. Our guide explained to us throughout the day the life of elephants, their lifestyle, mating, gestation period, what they need to live, what they are capable of (working elephants for example), their anatomy, their food, their learning, etc.
There is a short show to explain what elephants are capable of doing (in English and Malay). We were able to feed and caress the baby elephants, feeding the adults in the afternoon with pieces of sugar cane sold on site for a few ringgits. He also showed us the prostheses made for amputee elephants, he was able to answer all our questions.
A small museum section explains the different elephant rescues, how elephants are rescued by other elephants who have been conditioned to do so and reassure them. The essential tools for caregivers are on display as well as part of the skeleton of an elephant found dead in the wild. At the end of the day, the elephants go to the river and are washed by their keepers, thus strengthening the bond created between them.
There are toilets, ample free parking on site, and a small catering area if you wish to have lunch on site. This sanctuary lives up to its name very well, we feel all the efforts made by the teams on site to make this place a place where elephants can live peacefully and confidently with humans. Our guide was super friendly, he gave us all the information in very good English.
Plan for half a day on site.
It is a sanctuary that rescues orphaned, injured or sick elephants. They try to reintroduce them into the wild once they are acclimated, and away from towns and villages, in some cases. Our guide explained to us throughout the day the life of elephants, their lifestyle, mating, gestation period, what they need to live, what they are capable of (working elephants for example), their anatomy, their food, their learning, etc.
There is a short show to explain what elephants are capable of doing (in English and Malay). We were able to feed and caress the baby elephants, feeding the adults in the afternoon with pieces of sugar cane sold on site for a few ringgits. He also showed us the prostheses made for amputee elephants, he was able to answer all our questions.
A small museum section explains the different elephant rescues, how elephants are rescued by other elephants who have been conditioned to do so and reassure them. The essential tools for caregivers are on display as well as part of the skeleton of an elephant found dead in the wild. At the end of the day, the elephants go to the river and are washed by their keepers, thus strengthening the bond created between them.
There are toilets, ample free parking on site, and a small catering area if you wish to have lunch on site. This sanctuary lives up to its name very well, we feel all the efforts made by the teams on site to make this place a place where elephants can live peacefully and confidently with humans. Our guide was super friendly, he gave us all the information in very good English.
Plan for half a day on site.
Written October 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan G
Leicester, UK5 contributions
Jul 2023 • Family
The elephant sanctuary is amazing, You can pay a small fee for a tour guide who will tell you everything and will help you on your journey. We had a lady named "Di" (not sure how to spell, but it is pronounced "Dee"). She was amazing and kind and really helpful throughout the whole thing.
Written July 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Svetlana D
Dubai, United Arab Emirates72 contributions
Oct 2022 • Couples
We visited this elephant sanctuary in Mid October 2022 with my husband.
I booked our guide Zali who was recommended in the previous comments. He was wonderful and super enthusiastic about his job. He worked with elephants for over 40 years.
He picked us up from our hotel in KL and dropped us off in the evening , be ready to spend entire day on this tour , we left at 10/30 am came back at 19:00 pm . We paid 550 MYR for the whole day tour with car / gas / snacks . Most of our money were spent on the medications for elephants.
You need to understand that you will be closely participating in the experience of taking care of the elephants:
Cleaning their poo with the shovel
Feeding them
Washing them
Preparing their meal ( carrying very heavy bunches of grass chopping sugar cane with a knife )
If you are not up for this experience better book a regular tour to the sanctuary where you can just see the show and take pics.
I loved the experience, but I would never do it again 😂 Too much work🤪.
It’s very hot and humid, there is lots of mosquitos so take repellent and sunscreen and maybe extra tshirt. It is a proper sanctuary so you won’t see an entertaining show with elephants dancing / painting etc ( that’s torture ) it will be a very basic introduction show.
No you can’t swim with elephants in the river anymore, no you can’t hug them , no you can’t ride them.
Do not take a one way taxi to the sanctuary , you won’t be able to find a ride back.
There is a cafe on the territory of the park , but it’s very small selection and pretty average local food. Price friendly though.
Zali can contacted by phone or WhatsApp on 0060176162105
I booked our guide Zali who was recommended in the previous comments. He was wonderful and super enthusiastic about his job. He worked with elephants for over 40 years.
He picked us up from our hotel in KL and dropped us off in the evening , be ready to spend entire day on this tour , we left at 10/30 am came back at 19:00 pm . We paid 550 MYR for the whole day tour with car / gas / snacks . Most of our money were spent on the medications for elephants.
You need to understand that you will be closely participating in the experience of taking care of the elephants:
Cleaning their poo with the shovel
Feeding them
Washing them
Preparing their meal ( carrying very heavy bunches of grass chopping sugar cane with a knife )
If you are not up for this experience better book a regular tour to the sanctuary where you can just see the show and take pics.
I loved the experience, but I would never do it again 😂 Too much work🤪.
It’s very hot and humid, there is lots of mosquitos so take repellent and sunscreen and maybe extra tshirt. It is a proper sanctuary so you won’t see an entertaining show with elephants dancing / painting etc ( that’s torture ) it will be a very basic introduction show.
No you can’t swim with elephants in the river anymore, no you can’t hug them , no you can’t ride them.
Do not take a one way taxi to the sanctuary , you won’t be able to find a ride back.
There is a cafe on the territory of the park , but it’s very small selection and pretty average local food. Price friendly though.
Zali can contacted by phone or WhatsApp on 0060176162105
Written October 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Getaway68661960179
1 contribution
May 2024 • Friends
Beautiful surroundings, you can see the elephants up close and feed them. It's nice that they save elephants that could not survive in the wild.
However, in my opinion, the facilities in the sanctuary are not animal-friendly.
The baby and injured elephants in particular have very little space, just a concrete rectangle (about 8mx20m) under a roof in which they spend the whole day. They are also separated in there even though elephants are actually herd animals and they told us that baby elephants love to play and run around.
In the evening, the workers take them for a little walk in the garden to "let off the stress" as we were told.
A baby elephant is not allowed to see its mother because otherwise the mother becomes protective and it is then more dangerous for the workers if they try to approach the baby elephant.
They also have other elephants that you can't see, which is probably a good thing because then they are not just on display for tourists.
Nice place but I would rather go to a place where the facilities are more pet friendly.
However, in my opinion, the facilities in the sanctuary are not animal-friendly.
The baby and injured elephants in particular have very little space, just a concrete rectangle (about 8mx20m) under a roof in which they spend the whole day. They are also separated in there even though elephants are actually herd animals and they told us that baby elephants love to play and run around.
In the evening, the workers take them for a little walk in the garden to "let off the stress" as we were told.
A baby elephant is not allowed to see its mother because otherwise the mother becomes protective and it is then more dangerous for the workers if they try to approach the baby elephant.
They also have other elephants that you can't see, which is probably a good thing because then they are not just on display for tourists.
Nice place but I would rather go to a place where the facilities are more pet friendly.
Written June 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do the buses only come at 9am and 10am for the morning for langchang?
Written August 10, 2022
Fraja B.
Malaysia
Hi. Can I get the WhatsApp number? Tried to search for it but didnt find any.
Thanks.
Written August 4, 2020
Hi, you may reach Mr. Zali thru WhatsApp +60176162105
Written September 16, 2020
How can this be called a sanctuary when they are riding elephants and i can clearly see bullhooks?? this is animal abuse! avoid this place!
Written March 5, 2020
Maybe people want the elephants to escape into the jungles where we still have wild tigers roaming - didnt your guides told you about the existence of wild tigers behind the sanctuary??? or cross the river and go " shopping " in the near villages? That is why they have handlers to ensure these elephants do not go astray.
That is why horses have riders to help them round up cattle.. or help rich people hunt foxes too. That is why a heavy carriage carring royalties by horses have handlers too.
Did you visited the fenced off area and noticed how devoid it is of trees? Have you also noticed how empty the compounds are where elephants are in zoos such as Chester Zoo, London Zoo, Berlin Zoo and San Diego too? These are branded as world class facilities for wildlife - how can they be world class when they have a very small treeless area to walk around?
Didnt your guide told you why the fenced off area has little trees left?
Your guides are paid by you and are suposed to represent the sanctuary too.
In Thailand - they use elephants strictly for tourism including performing unnatural stuff such as dancing, painting, riding bicycles and playing football and they are all either born in captivity to males or femals adult that used to work in the logging camps or themselves have been there spending their adult life.
It costs a lot of money to keep and care for an elephant and hence the so called elephant sanctuaries in Thailand have to attract visitors with all kinds of activities.
And....they never use their elephants to help the men manage conflicts between wild elephants and human beings in farming or development areas.
Oh yes....you should see how thai handlers break their elephants where they use a combination of bull hooks, thick ropes, fire with smoke and fences.
If an elephant is very docile it can only mean that they are very fearful - if an elephant is cheek and naughty, their mental health is very good. Hence that is why cheeky and naughty elephants are groomed to be members of the elephant SAS team.
A gentle prod and a har prod has different results - a gentle prod simply reminds the elephant to do what it is trained to do. A hard prod prod will force the elephant to scream and shake its head.
If you cannot get your elephant to follow a simple command - how on earth can you get it to aproach, calm and pull a sedated wild elephant usually about 500 metres to a buried elephant truck?
Any ideas from any instant experts?
It is a shame that no one took the opportunity to ask the staff when they were there.
Even a paid guide is supposed to be able to answer any of your questions too.
Written March 17, 2020
Ciao, noi vorremmo prenotare per fare il bagno con gli elefanti o la passeggiata ma non troviamo nessuna informazione? È possibile prenotare online ? Grazie
Written August 20, 2019
Ciao!
Stavo leggendo la tua recensione perchè ho intenzione di portarci mio figlio di 4 anni visto che tra 3 settimane arriverò a Kuala Lumpur. Vorrei sapere da te se il viaggio ne vale la pena oppure conviene più portarlo a qualche fattoria a Kuala Lumpur (alternativa consigliata da una guida). Inoltre vorrei chiederti con quale guida hai organizzato tu la visita.
Grazie mille
Valentina
Written July 22, 2019
I will be at genting, how can I get there?
Written July 5, 2019
Grab - there are Grab drivers that send you to Kuala Gandah. Do not know if they will wait for you or not unless you are able to negotiate and book the driver to wait for you. You can also ask the counter at Kuala Gandah if anyone can send you back to Genting. But be careful as there has been complaints about one of the female guides there that sometimes send visitors back to the city or Genting driving like a mad cow, taking unnecessary risks. Grab does a better job but you need to make sure that there will be a return transfer for you too. Ideally arrive around 11 at the sanctuary. Have fun.
Written July 5, 2019
Hello guys, is it possible to go there by public transport from Kuala Lumpur? And also going back from there to Kuala lumpur. I found something about bus to lanchang but when I search up to the Internet they don't have any bus to lanchang
Written June 28, 2019
There are no bus ticket counters in Lanchang. Grab services is not available too. As mentioned - you should buy a return ticket at the bus ticket counter in Pekeliling bus station. Good luck.
Written July 3, 2019
…
Showing results 1-10 of 82
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing