Center Smart Tourism

Center Smart Tourism, Almaty: Hours, Address, Center Smart Tourism Reviews: 4.5/5

Center Smart Tourism
4.5
Visitor Centers • Lessons & Workshops
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
About
Free audio-tours around Almaty city and museums of Almaty. Download izi.TRAVEL app from Google play or Appstore and walk !
Suggested duration
1-2 hours
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Tours and Tickets


4.5
54 reviews
Excellent
41
Very good
10
Average
1
Poor
1
Terrible
1

Mike J
Chepstow, UK710 contributions
No Tour
Apr 2018 • Couples
We prebooked two places on the "free walking tour" which was due to start from Center Smart Tourism office in the lobby of Dostyk Hotel Almaty at 0900 on 22 April and arrived in good time to find that the office had closed down and the reception staff at the hotel had no knowledge of the company's whereabouts. Consequently we had no tour and wasted valuable time on what turned out to be a wild goose chase.
Written June 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Mike. Yes , our office closed, but We informed all our clients that now We provide only free audio-tours. You can download izi.TRAVEL app and walk without problem. We are very sorry that you did not understand this, but now the information is available on Facebook and on our page in Tripadvizor.
Written June 17, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Samarth P
New Delhi 7 contributions
Excellent tour
Dec 2017 • Solo
I loved every minute of the city tour ,our tour guide yerkin is knowledgeable and pretty friendly.A must for every person visiting Alamty.
Written January 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for the positive feedback. Our guide Yerkin sincerely regards you and we hope to see you again.
Written January 3, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

robertofD9957BX
Laredo, Spain3 contributions
excellent tour to make your visit . Very convenient office location
Dec 2017 • Solo
It was a very cold and sunny december day, and I was the only person, The tour took place, on time. Our guide was excellent, he knew every detail, showed me the most important places in Almaty (what a lovely city, by the way), helped me to get tickets to the Opera and gave me very important directions on how to reach the ski slopes by bus in Shymbulak, where to rent ice skates to enjoy Medeu and a very good restaurant to taste local cuisine. So I am a very satisfied customer
Thank you very much to make my visit unforgettable!
Written December 26, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank You ! Despite the cold and a small number of tourists, we still provide free walking tours to let more people know and love our city regardless of external factors. We hope you enjoyed the opera. Indeed, Almaty has a lot of cultural places and considered as cultural and historical center of Kazakhstan. When you visit Almaty again and go to theaters, galleries etc. we would be glad to see you again.
Written December 28, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

DDWT
Newcastle, Australia20 contributions
Great tour
Nov 2017 • Friends
Tour guide, Mila, a wealth of information on Almaty and it's history. With winter coming on, no fountains working and no roses.
Written November 22, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Our guide Mika thanks you for a good feedback. We invite you to visit Almaty in summer or autumn, when fountains will be working, there will be a harvest of delicious fruits and blossom roses.
Written November 23, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

areveurecat
Barcelona, Spain119 contributions
Good intro to Almaty
Nov 2017 • Solo
The meeting point is the luxurious 5 stars Dostyk Hotel (not to be confused with the nearby Dostyk Hostel!), and the reason is a 2 hours walk around the main streets and attractions of Almaty. Good introduction to know this modern new city with Yerkin, who speaks excelent English and is ready for any kind of question.
Written November 2, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
For our team and for Erkin personally it is incredibly important to know that we were useful to you and you liked the time spent with us. Thank You !
Written November 5, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

wvzjxq
SFO322 contributions
Real smart place
Oct 2017 • Solo
This place acts as the de facto tourist office for Almaty, since the city itself doesn’t seem to have one. Their green signs are all over the center part of town. The best way to find them is simply look for Hotel Dostyk. They are in the lobby of the hotel. They gave me the best prices for short trips to Charyn Canyon and other places near Almaty. Although still not cheap, their prices came in 70% less than the all other tour agencies. Too bad I couldn’t take their tours because I didn’t have enough time, but I used them for information around Almaty, and they were very accommodating even though I didn’t spend a dime there. They were truly knowledgeable and even offered a free walking tour of the city. Unfortunately, the tour started at 9am, which was too early for a tourist suffering jet lag. I would definitely recommend using them if you are looking for tour services around the Almaty region, or just walk in and get some free info on the city. The guy who runs it is named Leo, a real gentlemen, and his assistant responding to my emails quickly.
Written November 1, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your very detailed feedback and recommendations, which will certainly help any tourist make the right choice and easily find our office. The director of the center Leo expresses his personal gratitude for the high appreciation of his work. We hope that we are doing everything right and constantly trying to improve the services for tourists, thanks to such feedback on our work. We will be glad to see you and your friends in our center.
Written November 4, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

805athena
Singapore6 contributions
Excellent introductory tour of Almaty by foot
Oct 2017 • Friends
This is a free walking tour of Almaty that is available every morning. The hotel where the center is at is easy enough to locate, and our guide Sania was knowledgeable and engaging throughout the tour. The tour covers almost all of the key landmarks and attractions within Almaty, and our guide also recommended other places of interest to us that we were not able to cover within the tour by foot. The tour usually lasts about 2 hours. It is a free tour and tips are optional.
Written October 29, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your feedback. We hope that you have good memories in general about our country.
Written November 2, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

beksultan_1001
Bishkek, Kyrgyzstan1 contribution
GOLDEN QUARTER
Oct 2017 • Business
CENTER SMART TOURISM tour was both knowledgeable and charming. Our guide brought out the religious, political and cultural aspects of the history of the ALMATY in a manner that kept our attention throughout. I would highly recommend SMART CENTER TOURISM and the tour to all those interested in the great heritage of the city and the part it continues to play in the modern world.
Written October 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for rating. Your feedback is very important for us. We make every effort to ensure that our guests have good memories of Kazakhstan.
Written October 25, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

bonnnuks
Latvia3 contributions
The best thing to do in Almati
Sep 2017 • Friends
My friends and I visited Center Smart Tourism in August and September. It was easy to find and people working there were helpful, knowledgeable and professional both times we were there, they spoke fine English and Russian of course. They gave us many tips and suggested to do the Free Tour, which was the only Free tour in all Central Asia. Also the office had the best service in the region, very welcoming and always showed us the best support, even for hiring taxi and printing out our tickets!
Very warm memories of this experience, thank you once again!
Written October 9, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your feedback. We are very pleased to know that the guests of our city are leaving with good memories.
Written October 13, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Emmy v
1 contribution
Nice and informative tour Almaty
Sep 2017 • Friends
The tour that brought us through the old city centre of Almaty was very nice and informative. The guide was fluent in English and knew a lot about the city and the history. We were a small group, so we could ask a lot of questions. Overall a good experience, which I would recommend to others!
Written October 2, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your opinion and recommending. It is very important for us.
Written October 4, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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