Saitama Super Arena

Saitama Super Arena: Address, Phone Number, Saitama Super Arena Reviews: 4/5

Saitama Super Arena
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SAITAMA SUPER ARENA is Japan's largest multipurpose arena opened in 2000. In the MAIN ARENA that can accommodate more than 20,000 people, we will also play various indoor sports matches as well as music concerts. Another large space, COMMUNITY ARENA, is a space suitable for organizing exhibitions and conventions of 7500 square meters. By moving a huge wall including the spectator seat named "MOVING BLOCK" between the two large spaces we can change to the space called STADIUM. You can accommodate a maximum of 37000 people here. At the Tokyo Olympics in the summer of 2020, all matches of men's and women's basketball will be held here.
Suggested duration
2-3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

167 reviews
Very good

Aline Akemi
110 contributions
Apr 2018 • Friends
A very big beautiful concert, a like so much this place, but during the concert stop selling drinks and food.
Written April 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ozzie A
4 contributions
Oct 2015 • Couples
We first went to Saitama Super Arena a few years ago when the John Lennon museum were located there temporary. This time we went for a hard rock festival. 35,000 people attended and still you didn't notice it regarding underground and other transports. Food and drinks were sold in the lobby. Very well organised. No waiting. Easy to find and very efficiently. I highly recommend music events in Tokyo.
Written October 29, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shawn N
Singapore, Singapore23 contributions
Aug 2017 • Solo
I have been here 20 + times in the past 9 years and it's the largest non-dome place close enough to Tokyo that is a simple train ride from Tokyo. Japanese concerts wise, most of them depend on the luck of the draw since every seat costs the same price and it depends on where you are allocated. It can range from the front in the arena seat to the 5th floor. Much of the 3rd floor are guest seats and VIP suites with their own toilet.
Written September 6, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shinjuku, Japan49 contributions
Sep 2018 • Solo
May be it’s the law of Japan or something but my 13 years old daughter got thrown away from the Seventeen (K-pop) concert just because she didn’t know how to read Japanese, and took video during concert, not aware it wasn’t allowed. And we flew to Japan to watch them!!! She didn’t even stay for 30min, so she was crying when I met her.

Besides, event organizer of Seventeen or Saitama Super Arena organizer wasn’t that good, like they hire those young “we follow my boss” kind, arrogant, treating all those mostly kids audience without respect. I wanted to guide my daughter inside a little but entrance guy didn’t even reply to me with respecting tone of voice even I can speak Japanese. I stood aside to let others pass because I was talking to him and blocking others, then the entrance guy suddenly said “you can’t enter!” As if I was trying to enter!!

Going back to my daughter, the way she was treated was so bad, too. According to my daughter, a guy shouted at her in front of all the audience as if she’s a criminal, and pulled her out using harsh words. I wish she got his name, so that at least I can write his name here. They also couldn’t speak English well.

And since I waited outside so I’m not sure but my daughter said she couldn’t hear anything whatever announcement was made since she was at 500 level (top most), the microphone sound was bubbly. She entered an hour before the concert, and I peeped a bit from outside but I didn’t see any big signage saying about those things, even they said it’s written in Japanese, Korean, and English. I honestly didn’t see anything posted. I peeped inside along the corridor looking for my daughter.

Seventeen charged same price all over Saitama Super Arena, but it’s not worth paying same price if you get to watch numbers 400 and 500 imo. I even doubt about 300, unless prices are cheaper than front part, then you can at least bear the inconvenience.

Since we stayed in Japan for one week, and we didn’t have a phone to get in touch of each other, and one of staff outside Arena told me the concert will end 9pm, but actually it ended 8:30pm (what happened to Japanese accuracy!?), there was this Irish English teacher who works in Japan who also got thrown away stayed with my daughter until 9pm, but imagine what could have happened to my daughter if not? They got her remaining ticket and threw her outside, not even inside the Arena.

And the location, it’s quite far from center of Tokyo. JR train staff taught us a wrong direction, too. It takes ages to get there if you happen to ride the local train. You need to find the rapid one, but some rapid one has “Green-sha” which you pay extra with reservation, so you need to be standing in a place where many others are standing waiting for the train to come because that’s the one without extra charge.

When she was caught, the first question she was asked was if she’s a member of fan club. I wonder if Saitama Super Arena has this special favoritism to those who pay extra to be fan club members, because when we got home, someone posted the said concert video on line, meaning someone who was able to hide taking video got away, and those who didn’t read well got caught and thrown away.
And I heard that’s the way Japan does to anywhere all over Japan. Not only in K-pop, or Saitama Super Arena, So be aware!!

This is a sports event stadium which is super huge. To me, not advisable to watch any music concerts unless you got lucky to get the center which is flat like soccer field and they place movable chairs. Japan fans are quiet, and if they aren’t allowed to stand up, they don’t move from the place.

Security-wise, Saitama Super Arena is connected to JR east station and it’s not that unsafe. But sine thousands of people are going there to watch, don’t underestimate the safety nowadays. Japan is not that safe recently specially when there’re many people.

It has separate entrance according to your tickets number, so there’s almost no line, though.

Many shops and establishments are around it including movie house. But that’s all it has around it. It takes around 30min to get from Ueno or may be 1 hour to get there if you are from anywhere inside Yamanote circler train in Tokyo.

Saitama Super Arena or Seventeen the K-pop group management, I don’t know, but I’ll never allow my daughter to watch anything in Saitama Super Arena. Because unlike other concert hall, it’s too hard to wait for her. I needed to stay close by, but it was raining and they didn’t allow me to enter at all. Then only the option was the mall or restaurants close by but not quite near.

My daughter was standing up in rain for 2 hours waiting for me because they threw her outside and the place we agreed to meet was near the gate. I thought it’s better for us to meet near the stadium than near the malls. How do I know Japan throws out 13 years old girl outside all alone.

Written September 8, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rick R
20 contributions
Jan 2017
I came here to see the phenomenal Babymetal play with Guns n Roses. I bought a VIP ticket, so got close to the stage. The event was very well organised. There are nearby cafes if you need to fill in some time before the show and the trains take you right to the venue. I was very impressed with the helpful staff and how smoothly they ran such a large event.
Written February 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mandy H
Beijing, China186 contributions
Jan 2017 • Solo
I had high expectations for the arena, and in some areas they met them, and in others they didn't.

Moving people quickly through queues
Drink holders for stadium seats

Small outdoor smoking area, so people stood inside the concourse area and smoked there. Result was a concourse filled with cigarette smoke.
No ATM on site, but all vendors are cash only! Make sure you bring enough for your food/drink AND souvenirs.
Written January 29, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Isehara, Japan148 contributions
Jan 2020
Wonderful and colorful illumination on winter. It’s free and couples can get to enjoy it on a cold and chilly night.
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Singapore122 contributions
Jan 2017 • Couples
Not In Your Lifetime by GNR at Saitama, booked from abroad, with self collect tickets at the venue on the day of the event was a big risk for two gaijin with not two words of Japanese to spare!

Saitama Super Arena works!!!

Works well, even for non-Japanese speakers.

It took us less than 10 mins to pick our tickets up, less than an hour before the concert, at this 35K+ arena.

Easy to get to from Tokyo, easy to get in and out off, massive! yet very well managed. No need to mention the extreme politeness of all the staff, esp the security...

Toilet queues are a big minus - then we never tried to think through how to manage the input/output needs of 25,000+ GNR fans!

Don't be shy, if your favourite act is performing at Saitama, go for it! You will find the experience surprisingly user friendly!
Written March 21, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kasia Z
1,936 contributions
Jan 2017 • Friends
Just recently, I attended Guns-N-Roses concert at the arena. While, the venue looks great and is huge, the problem is its infrastructure. The sound quality was not good - the place is simply too big for a concert (or maybe needs more speakers). There was only one small stand that had food and drink - the line to it was at least 50 min long! Not even a vending machine to buy bottle of water! Also, no merchandise stand inside! Being that Saitama is almost an 50 min away from center of Tokyo, and that trains in Japan stop running after midnight, I would hope that there would be additional trains running after the concert to bring @50K people home - not, there was no extra trains!
Written January 30, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bangkok, Thailand32 contributions
Jun 2016 • Solo
Huge arena hall which can see the performance clearly wherever in the hall you sit. Love design of drink holder at the seat.

Around the biggest arena there're also have small rooms and exhibition hall. Cloakroom and so many coin lockers are available. perfect place for holding large event.
Written January 13, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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