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About Explore Hakone
Explore Hakone specializes in 100% customized private tours. You can visit many places in just one day with a licensed local guide. Reservations are required for all tours.
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Hours Today: 9:00 AM - 5:00 PM
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Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture
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Tours and Tickets by Explore Hakone
Tours from Explore Hakone tend to sell out - travelers recommend booking in advance!
Reviews (83)
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1 - 10 of 81 reviews
Reviewed December 12, 2018 via mobile

We hired Shin for our 2 days private tour in Hakone and Mt Fuji. Shin has been a very helpful , consultative and fabulous guide with his knowledge , passion and hospitality in sharing and bringing us around his home town in Hakone as well...More

Date of experience: December 2018
Thank Socky1104
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded December 15, 2018

Thank you so much for visiting Japan so many times and Hakone for the very first time. It was my great honor to guide your family for 2 days. The weather wasn't perfect but we still saw the beauty of Mt.Fuji :D There so many...More

Reviewed November 7, 2018 via mobile

We hired Shin of Explore Hakone for a one-day private tour. Shin was awesome.....very knowledgeable of Hakone, it’s history, plants, and sakura trees. He also took us to a special area to get a beautiful photo of Mount Fuji and Lake Ashi. Shin spoke great...More

Date of experience: October 2018
Thank JenKino1
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded November 12, 2018

Thank you again for visiting Hakone and using my service on the other day. It was a really nice day and I was very happy to show you the beauty of my hometown Hakone. I hope you all enjoyed the day as well as the...More

Reviewed November 6, 2018

We hired Shin of Explore Hakone for a one-day private tour. Shin was awesome.....very knowledgeable of Hakone, it’s history, plants and sakura trees to name a few. He also took us to a special area to get great photo of Mount Fuji and Lake Ashli....More

Date of experience: October 2018
Thank JenKino1
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded November 12, 2018

Thank you again for visiting Hakone and using my service on the other day. It was a really nice day and I was very happy to show you the beauty of my hometown Hakone. I hope you all enjoyed the day as well as the...More

Reviewed October 28, 2018

Highly recommend this private tour by Shin-san to those who would like to explore the Hakone area in a relax & hassle free manner for a culture exchange. Shin-san has been helpful & straight-forward in organizing this tour, e.g. suggesting dinning venues not on our...More

Date of experience: October 2018
Thank fi43125
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded October 30, 2018

Thank you so much for visiting Japan and my hometown Hakone! It was my great pleasure to meet all of you and spend such a great and fun day with you all! I'm so glad to hear that you enjoyed the day too :D I...More

Reviewed October 15, 2018

We hired Shin Kaneko of Explore Hakone for a one day private tour of the Hakone/Odawara area in early October. He was fantastic to work with and gave us a day we will never forget. Our contact with Shin began several months before we arrived...More

Date of experience: October 2018
Thank luckypa
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded October 21, 2018

Thank you so much for visiting Japan and my hometown Hakone on the other day. Yes, we were very worried about what the typhoon would have left. But it turned out to be one of the best days in the season! I still can't believe...More

Reviewed October 15, 2018 via mobile

An easy 10/10 experience!! Shin did an outstanding job in showing us around Hakone. If you’re planning a trip to Japan, set aside a day to go on this tour. It’ll be the perfect break from the big bustling city of Tokyo.More

Date of experience: October 2018
Thank Hanine H
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded October 21, 2018

Thank you so much for visiting Japan and Hakone. It was a great opportunity for me to meet all of you and guide here in my hometown! I hope you also enjoyed the rest of your trip!! I'm looking forward to serving you again. Please...More

Reviewed September 30, 2018 via mobile

It was our great pleasure to be guided by Shin for our day in Hakone. He took us to many places we would not have otherwise seen, including a historic tea house and the emperor’s summer house. He was kind and friendly. He was very...More

Date of experience: September 2018
Thank Amanda L
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded October 1, 2018

Thank you so much for visiting Japan and Hakone. It was such a great opportunity for me to meet all of you and guide here in my hometown. It was a shame that the weather was not nice and we had rain all day long....More

Reviewed September 23, 2018 via mobile

We were in Tokyo for 4 days during our stopover to Los Angeles and decided to go on a daytrip to Hakone. Initially wanted to book a private car from Tokyo but the price was quite high. Found this tour on Google search so we...More

Date of experience: September 2018
Thank Traveltheworld5160
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded September 24, 2018

Thank you so much for visiting Japan and my hometown Hakone! It was really nice meeting all of you. Even though it was raining all day long, I'm happy to hear that you enjoyed the tour. We have many more things to offer in the...More

Reviewed August 22, 2018 via mobile

My husband and I spent the day with Shin in Hakone, and it was certainly a highlight of our trip to Japan! Shin was the perfect guide: fluent in English, friendly and accommodating, and extremely knowledgeable and passionate about the area. He grew up in...More

Thank jcdcnyc
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded August 23, 2018

Thank you so much for visiting Japan and Hakone! It was really nice meeting both of you. You definitely brought sunshine to the area and we were really lucky to see Mt. Fuji very clearly all day long. I hope you're having a great time...More

Reviewed July 3, 2018 via mobile

Shin Kaneko is a perfect gentleman and easy to go buddy, which in his calm and heartful manner brings along a deeper insight of Hakone, in its rich variarity of botanic, cultural and food items...he english is excellent and better as mine, so that we...More

Date of experience: July 2018
Thank frantru2018
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded July 5, 2018

Thank you so much for visiting Japan and Hakone on the other day! I was really nice meeting all of you and spent such a great day together! We were blessed by Mt.Fuji in the morning and the nature of Hakone. I really hope your...More

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Questions & Answers
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Daniellejoy67
January 19, 2019|
Answer
Response from Shin-Kaneko | Property representative |
we have more than 200 hotels/ryokans in the area. Yumoto and Gora area are famous for good hot springs and cozy ryokans.
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