We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book In Advance
All photos (3)
Full view
Traveler Overview
  • Excellent58%
  • Very good13%
  • Average4%
  • Poor17%
  • Terrible8%
Travelers talk about
“free transfer”(2 reviews)
“free wifi”(2 reviews)
Shared shuttle of Narita is operated between Narita airport and Hotel / Ryokan in central Tokyo, Door - to - Door service. For arrival, driver or our staff will start to wait you at arrival exit from 30 minutes of actual arrival time with lead...more
Suggested duration: 2-3 hours
Narita 282-0004, Chiba Prefecture
+81 479-85-7522
Ways to Experience Green Tomato, Airport Shuttle
from $34.40
More Info
from $57.40
More Info
from $34.40
More Info
Reviews (23)
Filter reviews
20 results
Traveler rating
Traveler type
Time of year
Show reviews that mention
All reviewscruise terminalfree transferfree wifidrivervanpassengerstaxiluggageairporttokyotrain
Updating list...
1 - 10 of 20 reviews
Reviewed 2 weeks ago via mobile

So this this the second year in a row ( summer '17 & '18) that I have used this shuttle service to get to and from my hotel in Shinjuku with a total number of 4 times. Every time, the servuce has been fast, easy,...More

Thank Harina de A
Ai K, Owner at Green Tomato, Airport Shuttle, responded to this reviewResponded 2 weeks ago

Thank you for your review. We will keep to effort to provide quality service.

Reviewed 3 weeks ago via mobile

I would never recommend green tomato to anyone. Less then 24hours before our arrival in Japan, my partners booking was cancelled and ultimately leaving him without transportation. Upon emailing the company regarding a refund they could only give me back 60% of the fees as...More

Thank allaboutalexstravel
Ai K, Owner at Green Tomato, Airport Shuttle, responded to this reviewResponded 3 weeks ago

Could you please advise more details because I would like to check the situation. May we have our booking ID, service date, flight number ? If you can send email, Could you please send us more details ? Our email address is info@greentomato-j.com We don't...More

Reviewed June 26, 2018 via mobile

The best way to get to your hotel. Green Tomates were waiting for us with our name o board as suggested. Very freindly and we didnt have to wait too long for the other passengers. Highly recommend this form of transport after a long flight...More

Thank nadinelivio
Reviewed May 21, 2018

We arranged for Green Tomato to meet us at Narida Airport and take us to Hotel in Shinjuku, Then following day from Hotel to Cruise Terminal in Yokohama, then week later from Yokohama to another hotel in Shinjuku, then week later from Hotel to Haneda...More

2  Thank Lynette W
Reviewed April 10, 2018 via mobile

I have to say that I was a little skeptical about the service at first, but it turned out to be an excellent one. There was a hiccup which was my own fault. We got moved to a different airline and ended up landed in...More

Thank Juntima_Be
Reviewed April 6, 2018

This is a great airport shuttle alternative. They are prompt and courteous and the service is straightforward. One downside is that green tomato relies on your flight details for pick up and drop off. If you want picked up or drop off at a different...More

2  Thank 5,678
Reviewed January 9, 2018

I used the private transfer service from Narita to a private apartment in Shinjuju in late December 17. There were 7 of us so a mini bus was booked on line back I Australia on line. Confirmation was prompt with a reminder 24 hours prior...More

2  Thank theshepherds
Reviewed October 6, 2017 via mobile

Unfortunately someone took one of our bags at the airport by mistake and we nearly missed our group transfer. I was the last one out of customs and sent my husband out to explain the situation. I was told by my husband the transfer was...More

1  Thank L H
Reviewed October 2, 2017 via mobile

Tired and with two family members who believe luggage is something to maximise I couldn't face a train and 20 minute walk after a 15 hour flight. Green Tomato met us, name clearly displayed, but then made us catch a bus to the next terminal...More

1  Thank Terry L
Reviewed June 20, 2017

My wife and I used this airport transfer on 25th May 2017. This is the fourth time we have used this. The staff was waiting for us at the airport when we arrived & took us to the taxi. He was friendly & helpful. It...More

1  Thank Hayden55
View more reviews
Questions & Answers
Ask a question
April 4, 2018|
AnswerShow all 4 answers
Response from GREENTOMATO0303 | Property representative |
We were sorry to be late to reply. If it is Diamond Princess, we have shares shuttle to Yokohama Port at 5,800 yen per person with 2 suitcases allowance per person. If your cruise ship is not Diamond Princess, you can take... More
May 31, 2017|
Response from GREENTOMATO0303 | Property representative |
Thank you for your inquiry. We have a private transfer service from Haneda to Central Yokohama (including Yokohama Station, Minato-mirai area and Yokohama Port). Up to 2 people, 2 suitcases: 35,000JPY one-way, Up to 4... More