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I had a 12 hour layover at Narita and really wanted to go to Tokyo and see some of the sites. Narita Rainbow Tours made that happen and they did an excellent job. A guide met me at the airport exit and made the necessary arrangements for me to take the train to Tokyo. With only 12 hrs, I didn't have time to try and figure out the subway system on my own, so this was a great service. Another guide, Akane, met me in Tokyo and took me to all the sites I wanted to visit. She had great recommendations for seeing the key sites and maximizing the time I had in Tokyo. She provided great information on the shrines, temples and Imperial Palace. I wasn't sure if I'd get to do much with only 12 hrs in Tokyo, but Narita Rainbow Tours and Akane really helped me organize a good tour for the time I had. I would absolutely use them again.…
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Date of experience: November 2019
1 Helpful vote
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+1
I booked a tour with Rainbow Tours because of all the amazing reviews. Everything that has been written is 100% on the mark. Booking via email was very easy and I always received a quick reply from Katsumi. At last minute I had another colleague that wanted to come along which was absolutely fine. The day was simply amazing!! Saw some beautiful temples, stunning scenery, amazing history, sampled local delicacy food and thoroughly enjoyed the company of our guide Katsumi. Thanks so much for a very special day. I can't wait to come back to book another tour.…
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Date of experience: October 2019
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Response from Katsumi K, Owner at Narita Rainbow Tours
Responded Nov 6, 2019
Thank you for your kind, exalting comment. Looking forward to meeting you again! Katsumi
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I booked this tour for my elderly (80+) parents from all the amazing reviews from other travellers. My parents had a wonderful time and were looked-after like family, by Mr Katsumi and his Colleagues. My parents had a private tour of Tokyo already booked in-advance. They thoroughly enjoyed this tour, and also booked the Narita and Country-side private tour. Mr Katsumi was very conscious of their limited mobility and provided a wheelchair to make them more comfortable, and provide dietary options for them being used-to Indian vegetarian food usually. My parents have wonderful memories of their time in Narita and would recommend Mr Katsumi, Collegues and Narita Rainbow tours to anyone visiting Tokyo for the first time.…
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Date of experience: September 2019
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My wife and I offer Katsumi the highest praise for his knowledge and courtesy. Our two-day tour with him was perhaps our best travel experience ever.
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Date of experience: August 2019
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Response from Katsumi K, Owner at Narita Rainbow Tours
Responded Aug 11, 2019
LR, contrary to your wife you were somewhat implicit during the tour, so i wasnt too sure if you were enjoying the time. Now i m so glad to learn that you had been. Best wishes for both! Katsumi
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I had high expectations after reading all the reviews. Suffice to say we weren't disappointed in the least. I had exchanged emails with Katsumi months in advance and he always responded within minutes. As advertised he met us at our hotel (6 of us), transported us to the Airport, purchased our tickets and got us to the correct train. We were met by our guide Akane at the train station. Akane was simply terrific and made the trip for us. She customized an itinerary that included a stop at the Tobu Service Center and assisted us in purchasing tickets for a subsequent trip we were taking to Nikko on our own, later in the week. Lunch was at a great local restaurant, just off the river. Akane's personal touch was evident all day as she provided historical insights, cultural information and was gracious in answering all our questions. We focused on shrines, local markets and a park. If you are wanting a individualized, stress free experience Narita Rainbow Tours is your ticket. Again, our many thanks to Katsumi and Akane.…
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Date of experience: April 2019
1 Helpful vote
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