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We bought our JR pass in H.I.S travel agency and we had to exchange this voucher with the future pass. We were welcomed by hostess who gave a form to fill. Then make a queue (it looks like big queue but in fact short with...More
JR East Travel Service Center staff does everything to help you and always finds the way - thank you for your politeness and kindness! Even with clients who are not the easiest, who are tired and confused from a long flight. Have a great day!...More
In addition to getting our JR Rail Passes, we requested and received 13 separate train reservation tickets for our travel. We had a detailed list showing the train line, train name, departure station and time and arrival station and time. Having this list prepared made...More
This office sells the Japan Rail Pass and the Narita Express tickets, and can help you make seat reservations, among other things.
While we had already planned our train travel in detail the staff in this office helped us make better decisions and saved us...More
This is the worst part of arriving in Japan. Even when the terminal is not busy the queues are terrible. Often you can wait one or two hours just to get your pass validated. The system is broken and needs reform. The Rail Pass is...More
If travelling through Japan by train, buying a JR train ticket is the best way to go. It needs to be activated before it takes effect and since thew train from the airport to Tokyo is included, it is best to activate it at the...More
We were hugely impressed with the efficiency and politeness of the staff manning this counter. The speed with which they work is outstanding. All tourists queue up to get their Japan Rail pass validated and stamped at this counter. Tickets for the Narita Express is...More
JR Travel service offers a special round trip fare from Narita Airport to Tokyo on the NEX train (at this time of posting) $38.00 USD round trip per person. Reserved comfortable seats, fast, convenient, clean, approximately one hour travel time. Coming from New York City...More
We arrived at Narita Airport at ard 8.30am. After clearing immigration. And collecting our baggage, we went to the basement to buy our Nex round trip tickets here. It is discounted at ¥4000 per round trip per person.
When you go in, a staff will...More
From memory, it was on the right hand side at the bottom of the escalator leading to the station. Whether I asked for directions, or whether the directions were clear, I don’t recall, but I it was easy to... More
From memory, it was on the right hand side at the bottom of the escalator leading to the station. Whether I asked for directions, or whether the directions were clear, I don’t recall, but I it was easy to find.