Central Mineral Mud Mui Ne

Central Mineral Mud Mui Ne, Phan Thiet: Address, Phone Number, Central Mineral Mud Mui Ne Reviews: 4/5

Central Mineral Mud Mui Ne
4
About
Mud Mui Ne is a product Bentonite highly alkaline, pH 9.8 (near absolute), is a natural mineral slurry, 100% pure, to be exploited and processed in the mines Lam Vien Plateau. This is the best mines Vietnam today and meet international standards for levels of alkaline mineral Bentonite. Through refinement, quality Bentonite mud Mui Ne has dominance ..
Suggested duration
< 1 hour
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4.0
113 reviews
Excellent
39
Very good
35
Average
28
Poor
7
Terrible
4

Minh Q.
Westminster, CA2 contributions
Idiots running this place. I don't recommend this place.
Jan 2020
This is the worst of the worst. Staff is untrained, unprofessional and seems like they hired the towel girls from the local fish market. I called them on 12/31 around 3 pm and asked their closing time and the receptionist said they close at 9 PM everyday. I told her, great, I'll be there around 7 PM or so. I arrived 6:30 PM and the receptionist said the entire staff went home because there were no guests. I told her I specifically said I will be there at 7 PM and it was agreed upon. Her response was no guests so they went home. I was in a good mood so I said alright I'll come back tomorrow then.

The next day we got there we had a group of 6 people, myself and another friend opted for the massage, and 4 of our Vietnamese friends went for the mud bath. The massage was decent but when I came out my Vietnamese friends said they refused to give them another towel. The original towel they were given was already soaked and they need a dry towel for the shower. I walked over to the front desk and asked them why they did not give my friends dry towels and her response was because they didn't get the massage package, they don't get water or additional towels. I asked to speak to a manager and she refused to call the manager. My friends said they had no problem with giving all the Russian guest extra towels but they refused their requests because they are Vietnamese. Imagine that, they were discriminated against by their own people in their own country. These towel girls must have an inferiority complex sense where they are afraid and bow their heads to the Russian guests and ignored the Vietnamese guests.

To my Russian friends don't feel like they like you or welcome you here. After my massage, I took my shower and waited for my friend and happened to sit next to the towel girls, this was 1/2/2020, btw. There were a few Russian ladies who came by and grab towels and walked to the swimming pool and these two towel girls said to each other they are fat like whales. Don't give your business to these morons!

Management needs to train these towel girls, or better yet dispose of them and hire more educated people who are trained in the hospitality business and not uneducated morons like those girls.

Save your money and use it at the Galina Mud Bath in Da Nang or Nha Trang, avoid this place. They are so unprofessional and you never know, they will talk smack about you behind your back while smiling at you and take your money.
Written January 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Haistavittu
Tampere, Finland1 contribution
Worst ever, i do not recommend
Jan 2020 • Friends
I went here with my friend, and it was the worst massage experience ever, i do not recommend.

Massagers (especially the male one) swear while serving customers (us) and laugh in Vietnamese thinking some people do not understand.

There were also some russian people on the lobby next to our room making really loud noise and speaking on their phone and the service didn’t tell them to be quiet or react in any manner. This was the final tick and It totally ruined our massage experience

Massagers also used only one hand and looked like they were no interested at all in serving a customer.

I normally do not write negative reviews, but this was just pure waste of money
Written January 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Felix T
1 contribution
Mud Spa
Dec 2019 • Friends
A quiet & peaceful environment with relaxing Spa service.

One may swim in their pool after Spa.

Affordable pricing.
Written December 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

SuzyLuu
Stralsund, Germany56 contributions
Worst massage so far
Feb 2019 • Family
I went here in Lunar New Year with my family. Though it was a good time for my family with mud bath and swimming pool, I had my worst massage experience. I paid VND380,000 for 60mins body massage, but I can tell that with this rate I can enjoy a really good massage in Ho Chi Minh or Hanoi. After spending few mins in sauna, she took me to a "room" which is completely no privacy. they was built by thin partition wall and a thin curtain where her colleagues can work by sometimes and talk to her about other customers. Next thing, too much massage oils were used that causing slippery and made the scrubs so uncomfortable. The worst part was sometimes she used the phone and massaged with one hand only. That was so unprofessional. At the end of day and the next morning, I got the pain of nape.
Written March 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kareem_87i
5 contributions
Mud Spa in Mui Ne
Nov 2018 • Couples
Not the experience we where hoping for. Customer service was poor from the start, maybe because it’s the off season but still not right considering other places around the area working extremely hard for their money.
The mud was luke warm and mixed with water wasn’t really what we expected, when the massage came round. I was greeted with a small man who massage me I didn’t really mind but he was so weak I’ve had women work on me twice and strong as this fella. He kept on squirting oil into his hand and throwing the bottle directly into my balls like he was doing it on purpose. After the hour was over he just lay down and went to to his phone.
Overall a crappy place with no management or pride in the establishment, definitely miss!
Written November 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Caribbeandan
Sarasota, FL165 contributions
Great Spa
Oct 2018 • Couples
We went to this facility to get a mud bath and massage. The price was excellent. It started with the mud bath, which was a bit disappointing. We had a mud bath in California and the mud was thick and hot there. In Vietnam, it was not thick and not very hot. Relaxing but not as much as we would have liked. After showering, we were moved to a mineral bath tub. Both ourdoors in a beautiful garden surrounding. After that, we went for our tremendous 60 minute massage. Lockers and showers are provided. We even received coupons that allowed us to have 3 complimentary beers and french fries afterward. It was a very enjoyable afternoon.
Written October 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Eric Vu
Ho Chi Minh City, Vietnam193 contributions
Worst Customer Service ever (Right at the entrance)
Aug 2018 • Family
Firstly, I rarely submitted bad review to any place or any people. Secondly, it was not my first time visiting the Central Mineral Mud Mui Ne, the first time was with my friends, the 2nd time was with my spouse.

As being said, I came back the third time with big family and among them are 2 elders and 1 child. It was out of our expectations that the transfer bus of the train service left us outside the Tien Dat resort, in the opposite of Central Mineral Mud Mui Ne. It’s fine to have a 5 minutes walking, but totally not for my Dad whom having heart disease to walk through sloping road under the sunny noon. So I let my parent stayed and waited at the gate while we went to the security booth and asked for help. All we need just a bicycle or motorbike, or we can rent also, to go back to the gate and ride my Dad to the lobby hall. Surprisingly, the security guard refused to help without specific reason just by shaked his head. Moreover, he kept eating while we were trying to talk with him. On top of that, while I was out of patient and talked with louder voice “Anh làm ơn! Tôi đang nói chuyện với anh!” (You, please! I am talking with you!), he threw me a sharp glance just liked he could fight right there.

So we decided to stop messing around with him and went to the lobby hall to asked for help. Once again, another security guard refused to help, though with better manner, but still heartless. Finally, thanks to Ms. Van, the Receptionist, she lent me her motorbike so I could ride back to the gate and took my Dad then my Mom to the lobby hall.

To the management: I totally understand that we are both human beings and having emotions which might affect our work efficiency. But with such arrogance and unthoughtful attitudes, all the best things you are trying to provide may become useless.
Written August 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Puss100
Fairford, UK444 contributions
Good Value
Jan 2018 • Couples
We paid about £20 for our package which represented good value. The package included mud bath, mineral bath and hydrotherapy. Don't bother with the food packages, these seem expensive and there are lots of places to eat close by. Also included in the cost are towels and swimwear.

We found the experience very relaxing, and our skin certainly felt smoother. Afterward there is a swimming pool and sun beds available for use.

All in all an enjoyable experience which we would recommend.
Written January 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

carolcarrot
17 contributions
Worth visiting
Dec 2017 • Friends
Good time relaxing with mud spa n herbs spa. Worth visiting n spending time over here. Good packages being offered. Visited on 3rd dec 2017
Written December 3, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Thanh T
2 contributions
Great relaxing time
Sep 2017 • Solo
Having a great time here. I bought a single package for 1 per: 20 mins in hot mud bath, 20 mins in hot natural oil mineral water (ginger and lemongrass oil), 3 mins massage by many quirt water and swimming pool time. There is a bar in the middle of swimming pool. Great treatment for your skin.
Written September 17, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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