Helen Tailor

Helen Tailor, Hoi An: Hours, Address, Helen Tailor Reviews: 5/5

Speciality & Gift Shops
8:30 AM - 8:30 PM
Monday
8:30 AM - 8:30 PM
Tuesday
8:30 AM - 8:30 PM
Wednesday
8:30 AM - 8:30 PM
Thursday
8:30 AM - 8:30 PM
Friday
8:30 AM - 8:30 PM
Saturday
8:30 AM - 8:30 PM
Sunday
8:30 AM - 8:30 PM
About
We are the experts in providing exactly what you need and more, making your tailoring experience in this amazing city of Hoi An the best it can be. Perfectly fitted and customized tailoring with the highest quality fabrics and materials, customer service and value. We are only happy when you are 100% happy. Visit us for a free consultation and find out what we can do for you. NEW LOCATION. We have recently moved to an even better new central location at 103 Phan Chu Trinh. We look forward to seeing you there.
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5.0
265 reviews
Excellent
251
Very good
12
Average
1
Poor
0
Terrible
1

Gabriel A
Sao Paulo, SP6 contributions
Best tailor in Hoi An
Nov 2019 • Friends
Helen was our host in our trip to Vietnam and happen to mention that she had a tailor service as well, my girlfriend ordered a two piece set, one skirt and a crop top and I ordered a two piece suit with colored interior.

Amazed by the high quality of the work, how quick the service were (less than 24 hours) and the variety of options.

They showed all options and references, offered water during the selection and had payment options in dollar, dhongs and credit card.

Certainly will be back for more!
Written November 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Eric A
Kansas City, MO2 contributions
Excellent tailor
Aug 2019 • Couples
Helen is not only a very talented tailor who won’t stop until your garment fits perfectly, but a warm & friendly person who makes you feel welcome. She cranked up all her fans to make us feel as comfortable as possible in the 100+ F heat. I ordered 3x shirts & my wife 1x dress for a very fair price. They were done the next day & she readjusted them three times to make sure they fit! She has a huge variety of fine fabrics & will tell you if one doesn’t make sense for what you ordered. She’s simply awesome.
Written August 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank You, Flyinsqrrl. We are happy to service you again.
Written September 17, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mat C
Hanoi, Vietnam14 contributions
Excellent work!!!
Aug 2019 • Couples
We first visited Helen in 2017 after a recommendation from a friend, at which time we had a number of items made at various different tailors.

This time around we visited Helen solely, with my wife getting two business suits, and myself two blazers. Helen and her team worked quickly and made numerous changes in order to ensure comfort and satisfaction with the final outcomes.

Her work exceeded expectations, and we will most definitely visit again when next in Hoi An!
Written August 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Max A
South Korea7 contributions
Best tailor in Hoi an!
Aug 2019 • Solo
This is my 3rd time purchasing from a tailor and I would say Helen is the best so far. She came on the recommendation of a friend so I ordered 9 shirts, 2 trousers, shorts and shoes.

She was able to complete the order for me in the 4 days i was here before heading back. The quality is excellent and she is certain to make sure everything fits well and that the customer is happy.

I will no doubt return someday in the future!!
Written August 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your great review Max and hope to see you soon again! Helen
Written August 3, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mathias P
Copenhagen, Denmark4 contributions
Helen is the best!
Jul 2019 • Family
I have been here two times over the course of two years, and both times Helen has been the best. Two years ago she made me a suit, and it was perfect after only one fitting. This time she made me four shirts (two short sleves and two long sleves), and all of them fitted me perfectly on the first fitting. She is good at english, very professional, and she won’t stop until the costumer is happy. Besides, she is cheaper than the Big shops. Go to Helen! 👌🏻
Written July 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Saxon W
1 contribution
BEST IN Hoi An!
Jul 2019 • Family
Fantastic! I’m 19 from Australia got three lovely tops made perfectly to size in beautiful fabrics. Such a vast variety of materials to choose from. I picked beautiful linen fabrics!! Family has been back to Helen 4/ t times. She is a family favourite!!! Cousin had all wedding suits made to size looked perfect!! TOP RECOMMENDATION
Written July 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your five star review ,Nice to met all your family!
Written July 8, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sophia H
2 contributions
Two professional women's suits - excellent
Feb 2019 • Business
I went in to get a professional women's suit: jacket and trousers. I ended up ordering two, made of different fabric, colors, and liners. Everything was perfect to the last detail. I asked for usable pockets in the trousers and jackets (women suits usually don't have them), she made sure that these pockets were done so that they don't gape open. She added a band in the waist that ensured that the shirt doesn't come untucked (again usually not done for women). Went in twice for tailoring precision, all my wishes were implemented. I have now two beautiful, professional women's suits with all the details that I have always wanted - and wow it looks good. She kept all my preferences so I could order again from home. Would easily recommend Helen for any and all tailoring, was an amazing price as well.
Written June 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you Sophia. I am glad that you had such a great experience. Please let me know if you have any more tailoring needs as I am happy to ship. Thanks again!
Written June 27, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

TashieTraveller
9 contributions
BEST Service, BEST Quality, BEST Pricing and SO personal! 10 Star experience!
Jun 2019 • Friends
I HIGHLY recommend Helen as a tailor!! She has been in the business for 15 years and my friend and I got 14 different items made by Helen and her team. A friend recommended Helen, but we read the 1* Star review and so we were a bit worried - but this 1* Star review was evidently NOT a true reflection of Helen Tailoring!!! She made both professional and casual items for us and we are extatic by the workmanship and quality of the clothes. She made the clothes perfectly to our body and helped us so much when it came to choosing the designs and fabrics. Helen was also very flexible as throughout the fittings she changed our outfits according to our needs because if we wanted to change the button placement or the shape of our dress etc. she happily made the necessary adjustments. She was also very quick with the tailoring and making of our clothes and was very flexible with our fitting times. Helen is so friendly, kind hearted and made the whole process of getting our clothes made a delightful experience.
Written June 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you, I am pleased you trusted the hundreds of positive reviews over the one and only negative one. I work hard to provide my customers with an excellent tailoring experience and I am just thrilled that you are happy. Thank you again and I look forward to serving you again soon.
Written June 27, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Zimbabwe21
Harare, Zimbabwe7 contributions
Amazing quality clothes and outstanding service
Jun 2019 • Friends
8 pieces of beautifully made clothes, from showing Helen simple photos. A few fittings and my clothes were made to perfection. So much time, patience !!! love and honesty goes into helens tailor made clothes - I ordered smart work trousers and tops as well as an evening jumpsuit, and a gorgeous linen jumpsuit and Mini dress. We were in a rush the last day due to ordering more, so Helen had someone deliver us a Banh mi for lunch in between fittings. She fixed up some old shorts of mine and sewed on these flags onto my back pack free of charge which took her time.
The value for the quality of the clothes is really good. And they are super Efficient and fast.

What a lovely lady. I will recommend friends from all over the world to come to Helen.
Written June 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for you for your kind words. I was happy to have you visit and look forward to serving you and your friends again soon.
Written June 27, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

WanderHappy
Maryland2 contributions
Very Bad Experience
Jun 2019
I went to this shop to get a dress made for a wedding. I ended up getting a second one made from the same material, a pair of shorts copied from a pair that were too big for me, and 2 simple linen tops made. I went in to pick up the clothes. One dress fit but the other didn't, which was a little surprising since it was the same pattern. The shirts were both too tight, a lot too tight. The shorts were also too tight. She had them altered some more. I should have known it would go bad because no further measuring was done. Went back and the shirts were wearable, so I took them. The dress was still way too tight. Went back a 3rd time. Shorts were too tight, the dress was finally loose enough. And had an inch hole in one of the seams and material hanging off of the seam in the back. This was the dress for the wedding. I couldn't put my hands in the pockets of the shorts anymore. I told her I didn't want the dress or the shorts. She said she would "gift" me the dress and then didn't show up to give it to me. She doesn't know what she is doing! Don't go there!!!
Written June 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Michelle, I came to bring the dress to your house two times, but the door was shut and locked. I want to make it right by giving you the dress but am unable to reach you. Please contact me with the time you are home and I will deliver it at your convenience. Sorry to hear about your experience, but I have been running this business for 15 years without this experience before. I am sorry this had to happen to you and I want to make it right however I can. Please contact me any time. Thank you.
Written June 27, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Helen Tailor

Helen Tailor is open:
  • Sun - Sat 8:30 AM - 8:30 PM