Song Leather

Song Leather, Hoi An: Address, Phone Number, Song Leather Reviews: 5/5

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

5.0
566 reviews
Excellent
502
Very good
28
Average
9
Poor
15
Terrible
12

Alex N
Seattle2 contributions
Feb 2020 • Couples
I had a leather jacket made as well as a pair of blue leather wingtips - both turned out better than I ever could have thought. Not only is the material perfectly soft and supple, but the fit was perfect the first time through and the turn around was less than 24 hours. If you’re looking to have anything made from leather I wouldn’t choose any other shop. Perfection and professional!
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Laura
3 contributions
Feb 2020 • Couples
Had a custom pouch for film canisters made. I’d say they got it 90% right - internal dividers weren’t quite what I wanted and they didn’t include a liner like they said they would. Pushed us to place a 5* review beforw we left. Good quality otherwise and quick turnaround.
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jacob
1 contribution
Jan 2020 • Couples
My girlfriend and I each got a custom leather jacket. I got custom leather boots and she got a custom leather bag. The whole process is very enjoyable and they are open to unique design requests. They speak good English and we would definitely recommend Song leather!
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lisa Mignone
9 contributions
Jan 2020 • Couples
I stepped in to a leather shop in Hoi An hoping to get a jacket made in the short time I had in Hoi An.
I wanted a navy blue jacket and was pleasantly surprised to see exactly the colour I wanted.
A few minutes later I was measured up and chose the style I wanted.
Went back the next day for a fitting and when I put it on it for like a glove.
I took it straight away.
Beautiful style jacket. I’m so happy
The ladies here are amazing g!!!
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Richy A
Madrid, Spain35 contributions
Jul 2015
I had a leather jacket made to my own design. The owner speaks good English and after visiting many leather shops in Hoi An the work seemed good so I decided to settle with this one. Hoa drove me to chose the leather from the wholesaler. The jacket turned out well. It was a complex design and needed 3 fittings. I'm very pleased with the jacket. I would recommend them.
Written July 27, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Leonardo Confalonieri
Birmingham, UK33 contributions
Nov 2016 • Business
The best ever lather shop in Hoi An...Mrs.Hoa is the best seller in the word!! Honestely, the top shop ever seen.Leo
Written November 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dianne S
Adelaide, Australia22 contributions
Oct 2018 • Solo
I was taken to this shop to copy a friends shoe. They quoted 105usd. They ssked me to ring my friend through wifi. Saying it was the best price and shop belittling me. I left them walked down the same street 45usd. I presume they are known for commissions. I dont believe the other reviews and will report them to tripadvisor.
Written October 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mark E
Philadelphia, PA4 contributions
Jul 2017 • Couples
Like many of the people on this website I found myself in beautiful Hoi An with me and my fiance. We decided that some new shoes would be a great idea and we stopped into this shop. From the outside it looked very reputable. We picked out the color and material we wanted they sized us up and then they told us it would be available the next day.

We then stopped by the next day and the shoes were still not ready. Well that was ok we thought, we can always stop by a little later.

So we did, and after a couple hours they had essentially half the shoes done. This already put me in a foul mood because I was on vacation and did not want to spend my time going back and forth between this shoe shop. Especially when they could not even meet their own deadlines!

But even worse, what I saw really shocked me. The shoes they made looked NOTHING like what I had wanted. They were misshapen, discolored, and just plain awful. I attached a photo for you to see.

My fiance tried her shoes on and she couldn't even walk in them the heels were so unstable.

We decided to give them a 2nd try out of respect. One last shot. But when they came back the shoes looked essentially the same and very poorly put together.

They basically send their shoes out to some sub-contractor that does the work. And it is really cheap and shoddy. It didn't even fit my foot well, so why do they even take measurements? LOL

I demanded a full refund and they refused. The girls working there who were so friendly to me when they wanted my money because so rude. After 30 minutes of arguing I left. You do not want to deal with this on your vacation, believe me. After I
returned I disputed the charge with my credit card company and got a full refund. They were appalled by their practices.

AVOID AVOID AVOID!
Written October 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

James and kerry
wicklow9 contributions
Feb 2017 • Couples
What a place walked in off the street and saw a jacket I liked asked how long it would take to make the lady said the following night.. can't believe the quality it is perfect... I strongly recommend song leather to anyone when in hoi an well worth the visit 5⭐️⭐️⭐️⭐️⭐️
Written February 4, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Katherine N
1 contribution
Mar 2016 • Friends
Do not give this terrible company your business. A friend and I went to this shop to have two simple men's wallets made. When we came back the next day to pick up the wallets, the lining was much too shallow to fit any money into each wallet (the purpose of a wallet is to hold money). The girls in the shop said there was nothing they could do and refused to return our money, despite the fact that the wallets were made incorrectly per the dimensions and photo we showed to them. They finally called their tailor and agreed to redo the lining. When we came back to pick up the wallets, we found that the lining was completey ripped out (which we told them NOT to do) instead of being adjusted. I highly recommend finding another shop for custom leather goods. The workers had quite the attitude throughout the process, and they were not one bit helpful. Very disappointed.
Written March 30, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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