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We were returning customers from previous visits and unfortunately our experience this time was enough to never return. We had so much trouble getting clothing made correctly, having to return 5 times to have simple things like shirts corrected. 3 times to just have a...More
The first day we stumbled across this shop the customer service was good as shop wasn't busy and they really wanted our business. The prices quoted were ridiculous, so bargained with them and managed to get it down. Please be warned they quote in USD...More
We had 2 dresses and 1 jumpsuit made here, based on designs on display in the shop. We were treated very well, staff was very friendly and went the extra mile for us by delivering our items to our hotel as we were in a...More
They love charging in American USD, but when it comes to American customer service, they have much to learn.
I had three pieces made at $$$. Fabric sold as "high quality," but with shiny iron spots. (Sign of polyester)
There was no bottom seem, and...More
I visited Hoi An in hopes to find somewhere to have a suit made based on an image I had on my phone. well this place delivered. within 24 hours I had a gorgeous jacket, pants and skirt made that needed minor alterations to make...More
I paid A$300 for 3 dresses that are unwearable, too small, too tight, poor quality sewing all over! I have used tailors in Hoi An, various spots in Thailand, and never had such a bad experience or end result. After ordering, I went back for...More
My family bought a man's suit, a fancy dress, a casual dress and four pairs of pants. The ladies working there were exceptionally patient, professional and kind - by the time we left, we were taking family photos together. I was super impressed about how...More
My wife purchased three dresses from this shop. The two lessons we learned that potential customers should be aware of are these: 1. When they tell you the clothes will be ready for a fitting by a certain time do not believe them. They lied...More
We did a lot of different clothes; two jackets, one full suit, four dresses, three trousers and three shirts and everything was just perfectly fitted and beautifully made. The staff was super friendly and we felt warmly welcomed. We highly reccomend this tailor and we...More