Thinh Thanh Cloth Shop

Thinh Thanh Cloth Shop, Hoi An: Tickets, Tours, Address, Phone Number, Thinh Thanh Cloth Shop Reviews: 2.5/5

Thinh Thanh Cloth Shop
2.5
Speciality & Gift Shops
What people are saying
Journeyofthousandsmiles
By Journeyofthousandsmiles
Wow!! Simply Amazing
Oct 2019
Accidentally stumbled into Thinh Thanh Cloth Shop when it began to rain hard while exploring downtown yesterday. I really had no intention of having anything made after going in two other highly rated and personally recommended shops earlier and the staff was not the friendliest. I just figured custom clothing wasn’t worth it and I would buy ready made. I am so glad the rain forced me into this little gem. I had a blast trying on different pieces (something the other larger shops did not allow for) and working with Phu and Nhi, her very sweet and helpful assistant. They made me feel like a queen for an hour and I truly believe it was genuine caring to provide the best product and experience for me. Phu shared stories of the long history of the family business and her own family making me become part of it not just a paying client. My coat and dresses from Phu at Thinh Thanh turned out magnificently!! I love them! Phu was extremely patient, kind and ingenious coming up with eye catching modifications that gave each piece that little extra flare. She never said no to me when asking if I could have this or that change, always a “why not.” She had no problem making a couple more changes at my first fitting and had them ready later that night. I missed taking pics of one of the dresses, in our fun lil photo shoot, a frilly red frock that also turned out spectacularly with a ruffled neckline. The dresses, two blue and two red (yes, they are different prints) are simple and sweet and have made me rethink the whole dress thing as I’ve always been a jeans girl. My coat is pure elegance, what a talent in Phu. And all at obscenely low costs compared to US standards. No need to bargain as Phu gave me a very reasonable and fair price from the start. It was funny as I did not intend to have a dress made, I did not look this shop up on TA until after the fitting and downpayment was made. If I had I would not have gone here as there were several negative reviews. Now remember the shops I did go into after checking their rating which were two of the highest, would in my book not rate anywhere near what they had. My experience was not negative at all. These ladies were extremely professional and produced high quality pieces that I love and the memory of the day will last a lifetime. One thing I can say is try to remember that no tailor can make miracles happen and make you look differently than how your body is. Something that looks great on a magazine model may not look great on me, but that is not the fault of the seamstress. I know that I have lost my tiny waist of years past and as much as I would like a piece of clothing to change me back it wont again not the fault of the seamstress. Phu did the best she could with my body type and I am more than pleased! If having something made, look at the piece. Is it what you ordered, is the quality there, was she helpful, did she allow you freedom to come up with ideas and help add some herself? Then that is all you can ask. Phu did let me know when a color of material I was choosing did not look good on me and I so appreciated her honesty. That is what you want! Also remember most people including myself do not take the time to write a review when we are happy as it is time consuming, but when we are not pleased are emotions drive us to expel it and usually that means a bad review. These women did a phenomenal job!! This family has incredible talent and are competing in an industry where the big guy usually overpowers the family shops because of more money, better marketing, or at times as I have personally experienced requesting clients to write reviews while still in the shop. This family is working hard to make quality pieces and I would highly recommend visiting this gem of a cloth shop!! I think you will be more than pleased not to mention the fun and games you can have posing during the fitting! Fyi I am from Chicago, USA and know quality! Just tell them Sue sent you!!! No I do not get a kickback, going back home in two days.

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2.5
29 reviews
Excellent
5
Very good
6
Average
4
Poor
4
Terrible
10

Almanda M
Denmark10 contributions
Worst service I have received at a tailor shop in Vietnam
Jan 2020
I so regret I didn't have a look at trip advisor before adventuring into this shop and choosing them as my tailor. It was my second time in Hoi An, and during my visits to Vietnam, I have already tried four other tailors all with wonderful experiences. However, the girls working for this shop had no sense of costumer service ... I ordered my dress and skirt, and the design of the skirt came back all wrong and the dress looked horrible as it was made in different shades of green and with black sewing thread that did NOT match the color of the dress... Further, she became angry with us, when we told her we didn't think it looked good, and she could not really offer to make a good second deal for me or change the color of the sewing thread as she didn't have one that matched the material (HOW??!!! and why not say something before then?!?!?).. Overall, I would recommend anyone going to Hoi An to stay away from this shop and instead visit one of the many other great tailors the streets offer.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Journeyofthousandsmiles
Burlington, WI62 contributions
Wow!! Simply Amazing
Oct 2019 • Solo
Accidentally stumbled into Thinh Thanh Cloth Shop when it began to rain hard while exploring downtown yesterday. I really had no intention of having anything made after going in two other highly rated and personally recommended shops earlier and the staff was not the friendliest. I just figured custom clothing wasn’t worth it and I would buy ready made.

I am so glad the rain forced me into this little gem. I had a blast trying on different pieces (something the other larger shops did not allow for) and working with Phu and Nhi, her very sweet and helpful assistant. They made me feel like a queen for an hour and I truly believe it was genuine caring to provide the best product and experience for me. Phu shared stories of the long history of the family business and her own family making me become part of it not just a paying client.

My coat and dresses from Phu at Thinh Thanh turned out magnificently!! I love them! Phu was extremely patient, kind and ingenious coming up with eye catching modifications that gave each piece that little extra flare. She never said no to me when asking if I could have this or that change, always a “why not.” She had no problem making a couple more changes at my first fitting and had them ready later that night.

I missed taking pics of one of the dresses, in our fun lil photo shoot, a frilly red frock that also turned out spectacularly with a ruffled neckline.

The dresses, two blue and two red (yes, they are different prints) are simple and sweet and have made me rethink the whole dress thing as I’ve always been a jeans girl. My coat is pure elegance, what a talent in Phu. And all at obscenely low costs compared to US standards. No need to bargain as Phu gave me a very reasonable and fair price from the start.

It was funny as I did not intend to have a dress made, I did not look this shop up on TA until after the fitting and downpayment was made. If I had I would not have gone here as there were several negative reviews. Now remember the shops I did go into after checking their rating which were two of the highest, would in my book not rate anywhere near what they had.

My experience was not negative at all. These ladies were extremely professional and produced high quality pieces that I love and the memory of the day will last a lifetime.

One thing I can say is try to remember that no tailor can make miracles happen and make you look differently than how your body is. Something that looks great on a magazine model may not look great on me, but that is not the fault of the seamstress. I know that I have lost my tiny waist of years past and as much as I would like a piece of clothing to change me back it wont again not the fault of the seamstress. Phu did the best she could with my body type and I am more than pleased!

If having something made, look at the piece. Is it what you ordered, is the quality there, was she helpful, did she allow you freedom to come up with ideas and help add some herself? Then that is all you can ask. Phu did let me know when a color of material I was choosing did not look good on me and I so appreciated her honesty. That is what you want!

Also remember most people including myself do not take the time to write a review when we are happy as it is time consuming, but when we are not pleased are emotions drive us to expel it and usually that means a bad review.

These women did a phenomenal job!! This family has incredible talent and are competing in an industry where the big guy usually overpowers the family shops because of more money, better marketing, or at times as I have personally experienced requesting clients to write reviews while still in the shop.

This family is working hard to make quality pieces and I would highly recommend visiting this gem of a cloth shop!! I think you will be more than pleased not to mention the fun and games you can have posing during the fitting!

Fyi I am from Chicago, USA and know quality! Just tell them Sue sent you!!! No I do not get a kickback, going back home in two days.
Written October 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Karin E
16 contributions
BUYER BE WARE!
Apr 2019 • Family
I look at trip advisor for everything!!!! ….however, we were out on the streets in Hoi An and my daughter wanted to stop in without any research. Picking out the dresses was fun. Pricing was high for the quality of the material. Sales person was RUDE when we decided on only two dresses d/t the cost without knowing the workmanship. The first dress I refused to buy as the shop literally took the dress off the mannequin and shortened it. I don't know much about sewing, but I can recognize a basting stich. Not acceptable when you are asking $45 for the dress. They refused a refund on that dress, so I ordered an exact copy of my other dress. The quality on those two is similar to Target. I will stick to known entities from now on.
Written May 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MariConn1
Hue, Vietnam13 contributions
I would go back
Mar 2019 • Couples
I had 2 tops made. I described the style I wanted, picked out the material and they were ready the same day. My only disappointment was that I didn’t order more. The seams are finished perfectly and I was happy with what I paid.
Written March 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kmp22222
Oak Park, MI16 contributions
HORRIBLE!! DO NOT GO HERE!!
Feb 2019 • Solo
These people are horrible. Very POOR quality and had to pay in full and would not give any money back. Dress was nothing like it was suppose to be. It looks like a 5 year old made the dress. Told them we were going to leave a bad review and they could care less. Now I know why, they had so many bad reviews so why not one more. Bad bad business. They could care less about the customer, they only want to make money.
Written February 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rachel
14 contributions
STOP - DO NOT GO HERE!!!!!
Feb 2019 • Solo
Worst experience ever. Got completely scammed/ripped off. Awful quality. I’m so mad at myself for not looking at reviews first.
Written February 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Victor L
London, UK17 contributions
Well made 3 piece suit with extra pants
Jan 2019 • Friends
I made a cashmere 3 piece suit with extra pair of pants. I like the cutting and tailoring. They were professional and the service is good. The second pair of pants had some minor alterations. Easily solve, and they agree to send it to my next destination in Hanoi. FOC.

In term of pricing, I felt it's reasonable if you are having more clothes tailored by them, It's good to agree at the price before you start. You can reduce it by sometimes as much as 20%.

Choose your fabrics wisely. They need at least 24 hours to have everything done properly and you need at least one fitting and check your suit or dresses with a fine comb.

Ensure you give them enough time to make the alterations.

I would recommend if you have two days in Hoi an. Tailor your clothes early so you can ensure you get what you want.
Written January 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Courtney P
12 contributions
Mediocre to poor
Dec 2018 • Couples
As a rule of thumb, only pay 20% deposit. I would not go unless you are In Hoi An for 11 days. The ladies at the dress making shop are not that experience in dress making, especially the assistance who took the measurements, she got it terribly wrong and didn’t listen and rushed through the initial process, hence why 4 fittings.

Had 4 similar summer dresses made so lots of fittings and getting it right. Eg. Breast lines were uneven from shoulders and unsymmetrical, etc.

The material is a blend of silk and cotton, so quite soft and beautiful to touch. Do check as there are defects in the material.

Initially, they tried to force me to accept the faults and pay without adjustments, said they could not see the issues and but you need to stand your ground and make them see the problems and tell them it needs to be done otherwise you want a refund back.

She wanted more money to fix the issues but I said she needed to pay me for the many fittings as I am on holidays and she is taking too much of my holiday time.

The 4 fittings below:

1. All dresses were too short and weren’t right
2. Right length, too loose all over and tight around the arms
3. Adjustments on 3 dresses were op-sided and non symmetrical
4. Some minor adjustments
5. Finally, got the dresses ... so unless you have time to revisit back to any tailor stores, I would not bother tailoring in VN unless you know the tailors extremely well.

The lady owner was not initially too happy to assist but later thank me for showing her the mistakes and how attention to details was necessary and perfect fitting. I said approx $50 USD per summer dress is not cheap especially in VN so I expect good craftsmanship since they were selling on how great they were at tailoring.

I ended up buying only 3 summer dresses and paid $135 USD. The Poka dress had several holes in it and too many defects. She tried to force me to buy it but I refused. She said she will put it on the mannequin and tourists will buy it.

I would not recommend.

Good luck.
Written December 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tracey R
Singapore, Singapore40 contributions
Good
Aug 2018 • Couples
Stopped in at Thinh Thanh as we were walking past and wanted to get some thing made. I had a playsuit with me which I wanted to replicate in a different print.

I had a pair of pants and a playsuit made here in August 2018.

The playsuit I brought with me, was just a cheap one, however I loved the way it fit me. I was told that the material they had was much better quality, that they would use silk. After looking through the materials we found a beautiful one and went with that. They also fixed my existing playsuit- took it in a little and fixed the broken button, for no extra charge.

The playsuit looked great and I originally gave them a 4 star review, however I have since changed my review as the quality of the material is no where near as good as described. The playsuit felt very hot and not as breathable as originally described.

I have worn it twice since returning home, it has only been cold hand washed, but the material has become totally ruined, I am unable to wear it again. It is covered in balls and lines- I have attached pictures of this.

The pants have also developed a similar thing with the material, I have also only worn these twice.

They were definitely not cheap enough to wear twice and discard. I am so disappointed in the quality. I did really like the fit of the playsuit.

Whilst the print is nice, the quality is terrible. I wouldn't recommend using this tailor.
Written December 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LW802
Hoi An, Vietnam3 contributions
Unwearable dress
Oct 2018 • Business
I had a dress made here. Whilst the fabric was lovely (feel and look) they changed the hemline of the skirt without asking and the neckline was higher on the left than the right. I could have looked past this unfortunatly when i tried to wear the dress i found the sleeves were cut too small so if i even tried to lift food to my mouth they cut i badly and i quickly began to hear ripping along the back.
I am very upset at the quality and that when i tried to raise this with the taylor at the time it was not acknowledged and i felt pressured to pay. Should have checked reviews first.
Written October 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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