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Ordered a leather bag to be made. Was asked to pick the leather. The bag came back COMPLETELY the wrong leather/colour. We ordered a buck/dark leather and got caramel colour and the shop owner and assistant argued, blatantly lying, that it was the same. We even showed out of the samples the one which they must have made it out of which was not what was picked and they continued to argue that it was the same. Even swore on the Buddha and her children. Shame on you such complete dishonest people. Such a contrast to the mainly honest people we found all over Vietnam. Watch her USD to VND conversion - dodgy.…
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Date of experience: July 2017
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my wife was after a good pair of knock offs at a reasonable price and that is exactly what she got, a looking pair of chanels. we also got a shoe reparied there but that took a little too long for our liking but it would appear that they copied it and the sandal was in the window for sale in 3 days.…
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Date of experience: April 2017
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I purchased two pairs of sandals that she had on display with a promise that they were the same. Two leather sandals for USD$25 each (USD $50 total). They returned with one pair being a totally different material (a fake suede not the leather like she promised), there was a horrible glue stain all the way down the front of the shoes and along the sides and the heel was a completely different material than the display. Instead of being a jelly material as the display had it was a cheap foam that would have disintegrated in one wear. It had been cheaply painted a different colour with paint all over the sides. The other pair was the promised leather but the heel was a cheap purple coloured foam - not the same as the display and the paint that they had used for the sole was all along be sides. When I asked her to show me the display to show her it wasn't the same she said it wasn't there (she had conveniently hidden it). She refused to give me back my deposit (half the total cost $25), refused to give me the shoes and was extremely aggressive and threatening towards me. I wish I could have taken some photos at the time to post here to show just how bad they were but unfortunately in the heat of the moment it didn't cross my mind. This lady is a massive scam artist don't go near her as I am sure there is other trustworthy shoe makers in town!!…
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Date of experience: July 2016
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What a brilliant shop this is. We recently purchased two handbags midmorning. We were show many samples of leather (made in Viet Nam), then styles until we decided exactly what we wanted. Late afternoon we collected the bags perfectly and exactly what we wanted. The workmanship was excellently and we left the shop amazed at what we had bought and amazed the the low price. The shop we would recommended to everyone.…
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Date of experience: March 2016
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We got a total of 5 pairs of shoes here, and overall was very pleased. A few pointers that are worth reading so you know what you're getting. 2 boots - $50 usd (leather look lining) and $60usd (leather lining) these were quite different to the example we were shown in the shop. We would recommend you ask to see a final product for a customer rather than the display as the quality isn't quite the same. Leather looked a little cheaper. However the fit is great after second fitting having given feedback which is standard - don't be alarmed if they are too big on the first fitting. 1 dress shoe $35 - we gave her quite a complex design and so believe she did an excellent job being a shoe they weren't familiar with. Happy to change things I wasn't pleased with. Just be honest, firm and clear with want you want. 1 women's sandal $15 - these were amazing! They were a design off the shelf and didn't make any changes - this makes a huge difference because they are good at what they know. They are really comfortable. 1 women's shoe $45 - this was awesome! I basically designed these from scratch. From showing her a few pictures and talking about them she gave me exactly what I wanted. I didn't have high expectations because they were from scratch but did excellent. Important to know is that this lady takes great pride in what she does and is ready to please. - Be clear and firm with what you want. - Don't have high expectations it isn't fair to put that pressure on them and you may end up disappointed. - You get value for money, remember they are cheap. Thank you Anh Bao :) …
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Date of experience: January 2016
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