Thu Tam Fashion

Thu Tam Fashion, Hoi An: Address, Phone Number, Thu Tam Fashion Reviews: 3.5/5

Thu Tam Fashion
3.5
Speciality & Gift Shops
What people are saying
karahsong
By karahsong
Bad attitude, pushy sales & bad service
Oct 2015
Went in with friends for a dress and they asked for a relatively higher price then some other shops that we checked out. The woman was helpful at first but after we decided on dress and fabric and wanted to ask for a bargain price she got angry and said we waste her time. She said that we shouldn't have tried the dress if we weren't prepared to pay the price and that she wasted time and effort doing all our measurements. Firstly, she didn't quote anything for our dress and secondly, if she wasn't prepared to do measurements which took her less that one minute, then maybe she is in the wrong line of business. Nevertheless we were able to negotiate for a more reasonable price (USD 45 for 2 dresses... Quite expensive already considering we were able to buy 2 more dresses at another place for that price). The next day when we go back for the dresses, the measurements were all wrong and it fit like a potato sack. (Whats the point of tailoring?) so we were asked to come back in two hours, in which the dresses still were very flabby looking. The shopkeeper's excuse was the fabric that wasn't normally used for this style of dress. Seriously, if she does not have the skill or ability to make the dress or if the material is completely wrong for that style, PLEASE she should've let us know so that we pick another material. Her other excuse was that the woman that did our measurements didn't know how to measure properly or enough about tailoring to be doing the sales. This has left us utterly speechless!! So she has to go back to tailor again and says that very normal to have tailor things fixed 4-5 times (honestly, nobody has that much time to go back & forth).

Suggest edits to improve what we show.
Improve this listing

3.5
11 reviews
Excellent
5
Very good
3
Average
0
Poor
0
Terrible
3

Suzana T
Slovenia7 contributions
Winter coat and a jacket
Apr 2016 • Family
Nice, friendly lady, not pushy, she has took enough time to show me all Winter coats on the screen. She adviced me well. I choose the good fabric and the coat was finished over night. No repair was needed. The same with the jacket. Excellent choose, highly recomended.
Written April 30, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

karahsong
Hong Kong, China105 contributions
Bad attitude, pushy sales & bad service
Oct 2015 • Friends
Went in with friends for a dress and they asked for a relatively higher price then some other shops that we checked out. The woman was helpful at first but after we decided on dress and fabric and wanted to ask for a bargain price she got angry and said we waste her time. She said that we shouldn't have tried the dress if we weren't prepared to pay the price and that she wasted time and effort doing all our measurements. Firstly, she didn't quote anything for our dress and secondly, if she wasn't prepared to do measurements which took her less that one minute, then maybe she is in the wrong line of business. Nevertheless we were able to negotiate for a more reasonable price (USD 45 for 2 dresses... Quite expensive already considering we were able to buy 2 more dresses at another place for that price).

The next day when we go back for the dresses, the measurements were all wrong and it fit like a potato sack. (Whats the point of tailoring?) so we were asked to come back in two hours, in which the dresses still were very flabby looking. The shopkeeper's excuse was the fabric that wasn't normally used for this style of dress. Seriously, if she does not have the skill or ability to make the dress or if the material is completely wrong for that style, PLEASE she should've let us know so that we pick another material. Her other excuse was that the woman that did our measurements didn't know how to measure properly or enough about tailoring to be doing the sales. This has left us utterly speechless!!

So she has to go back to tailor again and says that very normal to have tailor things fixed 4-5 times (honestly, nobody has that much time to go back & forth).
Written October 7, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jess B
Sydney, Australia231 contributions
Affordable and Friendly
May 2015 • Couples
It is very overwhelming trying to pick a tailor in Hoi An as there are sooooo many! We were referred to a big company with a well known name and they were lovely however way out of our budget. We walked around and asked a few their prices but when we found Na at Thu Tam Fashion we were very happy with her service and price. Every fitting was easy and she was very accommodating and helpful. We ended up getting suits, dresses, jackets, shirts, ties and more and were very happy with everything. Highly recommend when trying to chose a tailor in Hoi An.
Written June 22, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tauwhare
Wellington, New Zealand143 contributions
A mixed review
Jan 2015 • Couples
We visited the shop in mid-afternoon. My wife wanted a winter coat and 2 pairs of trousers. The girl had very good English and was very friendly and patient while looking at designs on her laptop. While they chatted, they picked out the basic style from one coat and some features from other coats and she understood exactly what was needed.
My wife picked the fabric for the coat and also the trousers and left a pair of her trousers to be copied.
Measurements were taken and we left about 4:30pm, returning at 8:30pm for a fitting. The coat was perfect and we took it with us. My wife was absolutely thrilled! There were a couple of adjustments to be made to the trousers.
They were delivered to our hotel at 8am (we were leaving Hoi An at 9:30am) and we were shocked to find they were at least 2 inches shorter than the pair left for them to copy (everything else was just right).
After a frantic phone call, they picked up the trousers and returned them again at 9:45. A very shoddy attempt to repair. My wife has now taken them to a tailor at home to see what can be done.
Not satisfactory, but I'm sure that if we'd had more time a far better result would have been achieved.
Written January 26, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MarkJoycey
Hoi An, Vietnam5 contributions
Praticed thieves!
Jul 2014 • Couples
This Shop operated a very well practiced scam. While my girlfriend was tiring on items in the changing room ( she had taken her belongings in with her) they called her out of the changing room, to try/check some other items. I happened to walk in the shop to notice one of the other shop attendants coming out of the back room and entering the changeling room my girlfriend had been in and open her bag! I called out and the girl ran off, without the bag, thankfully....be warrned
Written July 25, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Annette L
2 contributions
Very happy and satisfied
The girls at the shop understand English very well, so you're sure that they know what you mean when you explain how you want them to make the clothes. Besides this they are friendly, forthcoming, not pushy, patient and happy.
The results were satisfying and after a few fittings it was perfect - again, it is possible to talk about the changes in a nice way where you feel understood.
Written May 8, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Food201
12 contributions
Dress made
I went here to have a dress made. The service was great and the finished product was excellent. Well made compared to another tailor I had a dress made at whilst in Hoi An. Would definitely recommend. The dress was a design they had in store and with only one fitting and alteration it was complete. Dress cost $45USD.
Written March 17, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shazod
Ireland1 contribution
Excellent (",)
Excellent friendly service !! Very quick & good quality summer dresses. The girls are great fun and have good English. Highly recommended (",)
Written December 14, 2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Joellies7
Perth, Australia30 contributions
Hoi An tailor :-)
Aug 2013 • Couples
Great tailor in Hoi An - located in the Hoi An cloth market.. Shop number 41 - We were late picking up a couple of suits and flying out next morning - the lady opened up the shop and delivered..
Great value and quality..
Written August 22, 2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Thu Tam Fashion


Restaurants near Thu Tam Fashion: View all restaurants near Thu Tam Fashion on Tripadvisor