09 Shoe Shop

09 Shoe Shop, Hoi An: Hours, Address, 09 Shoe Shop Reviews: 4.5/5

09 Shoe Shop
4.5
Speciality & Gift Shops
8:30 AM - 9:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 9:00 PM
Sunday
8:30 AM - 9:00 PM
About
Over 14 years ago, Ms Tuong – a Hoi An local with a background in clothes making – decided to put the ‘sole’ back into the art of shoemaking in her hometown and founded the 09 Shoe Shop store. The number ‘9’ in Vietnamese signifies good luck and prosperity, which is the reason for the shop name – not the address! Through her family connections and good business nature, Ms Tuong has always had access to the choicest leather sources in Hoi An and the most experienced of shoemakers. She thus formed exclusive relationships with the most talented of shoe craftsman and embarked on making shoes not just for her existing Vietnamese clientele, but for foreigners too. In order to hone the skills of her shoemakers, Ms Tuong would travel abroad to buy foreign-made shoes (particularly Italian shoes) and then pull them apart to see how they were made and what materials were used. She then trained her staff to mimic the art of Western shoemaking to cater for an emerging tourist clientele. With an attitude to always please the customer, Ms Tuong is always striving to improve and create new products. Her range has broadened over the years beyond shoes and she has is well regarded for her other leather products too. Her custom-made leather jackets, bags, purses and wallets are as peerless in quality as her shoes. Testament to this fact are the many return customers she has from abroad – most of whom she has known for over 10 years. A visit to 09 Shoe Shop will not only put a spring back into your step but won’t cripple your savings. You may as well ask yourself, why spend the equivalent of money on one good pair of shoes back home when you can have three or more pairs tailor-made in Hoi An?
Suggested duration
1-2 hours
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4.5
780 reviews
Excellent
689
Very good
44
Average
10
Poor
12
Terrible
25

morf77
Stavanger, Norway2 contributions
Great shoes
Jan 2020 • Couples
Excellent custom made suede boots in 2 days. Great customer service and a high quality product. I highly recommend 09 shoe shop
Written January 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Morf, Thank you for choosing 09 Shoe Shop and sharing your great review on our page. We’re glad to hear that you were happy with our "Great customer service and a high quality product". We’re looking forward to welcoming you again in the coming time. 09 Shoe Shop
Written February 18, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

epruuu
Izmir, Turkey174 contributions
Create your own foot wear
Dec 2019 • Couples
I like this shoe shop as a person who has lots of problem with her feet. U could create my own comfortable boot. Also I could choose the type of leather which is cow because of its softness. Staff Lee was helpful.Even she lost her temper sometimes she perfectly understood what I needed.
Written December 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Epruuu, Thank you for choosing 09 Shoe Shop and sharing your great review on our page. We’re glad to hear that you were happy with our service by Lee and the items made. We’re looking forward to welcoming you again in the coming time. 09 Shoe Shop
Written February 18, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

BigWorld2See
Aqaba, Jordan113 contributions
Fantastic Service
Dec 2019 • Couples
We just picked up our new shoes from 09. I cannot comment yet on how they will hold up. What I can say is that we kept going back until we were happy with them. There was never an issue with us wanting them bigger. In fact they replaced the front part of one of my wife’s shoes a couple of times until she was happy and comfortable.

09 was well rated and reviewed on TripAdvisor. That is why we went there. We wanted a shoe maker that was well known for quality and service.

I just showed them a pic of the shoes I wanted and they made them. A very cool experience. We dealt with Lee and Rose. They were very professional and were very helpful. I will do an update about how they worked for me in the future.
Written December 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for choosing 09 Shoe Shop and sharing your great review on our page. We’re glad to hear that you were happy with our service and the items made. We’re looking forward to welcoming you again in the coming time. 09 Shoe Shop
Written February 18, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Belinda
Sydney, Australia2 contributions
Support local business
Oct 2019 • Solo
Great customer service by Hong!
Honest and helpful.
Highly recommend this shop to support local economy.

Written October 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Belinda, Thank you for choosing 09 Shoe Shop and sharing your great review on our page. We’re glad to hear that you were happy with our service and the items made. We’re looking forward to welcoming you again in the coming time. 09 Shoe Shop
Written February 18, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Macca032
Noosa, Australia161 contributions
Expensive
Oct 2019
The shop did not look enticing, bit dark and did not love their styles of shoes. Their made to order shoes were 50% more expensive than other shops, we did not buy so don't know quality of their shoes.
Written October 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Macca, Thank you for visiting 09 Shoe Shop and sharing your review on our page. We regret that you didn't try our service to see our quality of products. We have a wide selection of leather and the prices are different depending on materials and styles. We believe "good thing is not cheap and cheap thing is not good". The price we offer for our customers are fair as in many excellent comments from our customers. Also, at 09 Shoe Shop your satisfaction is guaranteed, so we believe you would be happy once using our service. Anyway, we wish you enjoyed your journey to Hoi An and found some satisfied stuff in this beautiful city. We look forward to a chance to serve you one day. Kind regards! 09 Shoe Shop
Written February 18, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

rupertharrington
Bicester, UK6 contributions
Great quality
Oct 2019 • Couples
Fantastic quality leather bags, shoes and belts etc. We took photos of shoes we wanted and they made custom versions in our choice of leather. They tailored them further after the first try-on. All the staff were friendly and gave us lots of time to look at different options and think through our choices
Written October 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Rupertharrington, Thank you for choosing 09 Shoe Shop and sharing your great review on our page. We’re glad to hear that you were happy with our service and the quality of the items made. We’re looking forward to welcoming you again in the coming time. 09 Shoe Shop
Written February 18, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Colleen W
Berwick, Australia44 contributions
Amazing quality and price
Sep 2019 • Couples
We are holidaying in Hoi An and had been recommended to have some shoes tailor made. My husband brought over a pair of his favourite dress boots which retail for around $300 in Australia. When we met Mina and Thy Thy who assisted us they explained what they could do and then guided us through the process. We had brought the old boots over from Australia so they could make something very similar. The ladies assisted and explained the leathers to us and also the type of leather soles they would use. Two days later we went back for a fitting and they fit like a glove, and half the price we would have paid at home. So very happy with the quality and comfort 2 more pairs of shoes were made. This team of talented individuals made the process very easy. Will definitely be back 😃
Written September 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Colleen, Thank you for choosing 09 Shoe Shop and sharing your great review on our page. We’re glad to hear that you were happy with our service and "Amazing quality and price". We’re looking forward to welcoming you again in the coming time. 09 Shoe Shop
Written February 18, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Christian D
2 contributions
Very happy
Jul 2019 • Solo
Mrs Hong is a very experienced staffmember. I got 2 pairs of shoes in the end because the first pair fit so well. Also the leatherbelt is very high quality. The shoes were ready for first fitting already by next day and mrs hong demanded just a half day more time to get some extra stitchings and glueing done to make the shoes more dureable. I wore the shoes on a wedding a few days later and everybody just had positive commends. I definately recommend anybody to get some shoes done at no 9 on theire visit to hoi an. Just need two days. I hope they do shipping, then i will definately order more shoes in the future. Best regards.
Written July 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Christian, Thank you for choosing 09 Shoe Shop and sharing your great review on our page. We’re glad to hear that you were happy with the service by Hong and happy with the items made. We’re looking forward to welcoming you again in the coming time. 09 Shoe Shop
Written February 18, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Joseph B
Singapore, Singapore6 contributions
Couldn’t be happier
Jun 2019 • Family
Walked next door from where I was having a couple of suits made and found 09 Leather.

Had a bag made to my specs and they were able to do overnight. Really happy with the result and now going back to have some additional pieces made.

Great excuse for another holiday.
Written July 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Travel772877
8 contributions
Better than perfect!
May 2019
First time on holiday in Vietnam with my mum. Went to 09 Shoes Shop at the Sunrise hotel in Hoi An. This shop is connected next to the Tuong Tailor Shop.

I got a custom laptop/ hand luggage bag made to my specification. I showed a photo of what I wanted and I wanted slightly bigger dimensions and no problem. Just under 2 days later, oh my goodness, it was so beautiful and perfect so I ordered a travel document holder/ large wallet also to my specifications. Again it was perfect. Actually, both we’re better than perfect!

Cảm ơn bạn rất nhiều to the amazing Hana, Cau, Thy and Mina for all your care. Nothing was ever a problem.
Such a wonderful experience I will always remember. Such beautiful people. I will definitely be back, even if I don’t stay at this hotel I will make a special trip to this shop for purchases.

They also made shoes for my mum which she absolutely loved.

Thank you so much again Hana, Cau, Thy and Mina.

John Rabot
Written May 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about 09 Shoe Shop

09 Shoe Shop is open:
  • Sun - Sat 8:30 AM - 9:00 PM