Friendly Leather Bags
Friendly Leather Bags
5
About
Friendly bags is the only one bags shop in Hoi An. We are able to make travel bags, handbags, bags for laptop or iPad and wallets to measure. In less than one day, you can receive your bags after had chosen your design and the fabric.Behind our shop, you can visit the small factory and discover how we are making your bags.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles690 reviews
Excellent
627
Very good
47
Average
8
Poor
2
Terrible
6

Eric F
5 contributions
5.0 of 5 bubbles
Feb 2023 • Solo
I am blown away by the service I received from this shop. I strolled in 30 minutes from closing time two nights ago kicking around the idea of buying a purse for my fiancée. I was leaving for Hanoi early the next morning, so I figured I had no chance of finding the design I knew my fiancée would like.

Not only did the owner create the perfect bag in a single day, she also had it shipped by air to my hotel in Hanoi so I would have it before I went back home to the States. I am still in shock and extremely pleased with this purchase.

I highly recommend you shop here for your leather bag needs when you’re in Hoi An.
Written February 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

natalielewiszander
Sydney, Australia32 contributions
5.0 of 5 bubbles
Oct 2022 • Couples
Great quality and such friendly service. I had a large overnight bag made completely to my specifications and the workmanship and quality is excellent. It was turned around to suit our timeframe and was exceptionally well priced. Highly recommend. They also have an excellent, well priced driver with a very comfortable vehicle to get you around the area. I will definitely head back during my next trip to Hoi An.
Written October 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Janet T
Melbourne, Australia7 contributions
5.0 of 5 bubbles
Nov 2019 • Couples
Na was so lovely. She helped me recreate a tanned bucket bag that I had back home within 24hrs!! She was very patient when I was looking at all the leather swatches and made great recommendations. I use my bag everyday for work and have received many compliments. Awesome place, 5 stars!
Written February 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Karoline M
8 contributions
5.0 of 5 bubbles
May 2023 • Couples
Such a nice shop and the owner was so sweet an patient. I showed her a picture of a bag that I wanted, and she made the bag identical to the photo. I couldn’t be happier and more satisfied. Very nice experience and totally worth it. Now I have the prettiest and perfect costume bag, in such a good quality.
Written May 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helen L
Nottingham, UK5 contributions
4.0 of 5 bubbles
Dec 2019
Bought myself a customised bag here, I inspected it in store and it was great and I was very happy. The two sales assistants were also very helpful.

However, since I have returned to the UK I've noticed the silver lock mechanism has a lot of bubbles, which is very visible by the naked eye. I have transported the bag very carefully (carry-on luggage) and have not used it. I have now contacted the seller and will update my review accordingly.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

lisanlola
8 contributions
5.0 of 5 bubbles
Jan 2020
This is my 2nd visit to the friendly leather bag shop, this visit i had a leather backpack, two handbags, a wallet and belts. My friend had a satchel, wallets and a belt made, all from our specifications. Na helped us through this process, she is so patient and knowledgable and provided some good suggestions. The quality of the bags is amazing and we are so happy with our purchases. If you want great service and quality leather products, then definately make a visit to this shop! We will be back next year!
Lisa and Josh
Written January 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dob252
San Jose, CA2 contributions
5.0 of 5 bubbles
Jun 2019
I am belatedly writing this review. Last year, I wanted to have a bespoke briefcase made based on an existing bag I had. I was extremely happy with the result and the level of service all around. The quality, value for cost, timing, professionalism and attention to detail were all amazing. I would especially like to highlight the professionalism. I worked with Na and she provided a thoughtful walkthrough of the process (i.e, what aspects of the bag they could replicate, what they could not, and suggested modifications to ensure a better result) and she made careful note of all of my requests. The result was a beautiful and durable bag made to order in just a couple of days. I look forward to having more bags made the next time I am in Hoi An.
Written April 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bo
15 contributions
5.0 of 5 bubbles
Oct 2022 • Solo
I had a vision of what I wanted my bag to be like and they executed it perfectly. Really good quality leather. They even delivered it to the hotel in another city. Kept in touch all the time. Honest and not pushy! I also met the owner of the Friendly shops which was nice because it was good to hear how she got into in the custom-made bag and shoes. Really genuine people.
Written October 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Turnis
3 contributions
5.0 of 5 bubbles
Jan 2020
I walked in with a couple of bad pictures of a bag I liked. The girl in the store looked at them, said they could do it and helped me pick out materials and colour. Result is very good. They even added details from the picture that I had not noticed such as a couple of pockets inside. There is a year guarantee and if you are not satisfied, they will sort it out.
Written January 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Turnis, Thank you so much for your review. It was a pleasure to create bags for you. We tried our best to make the perfect bag, we are happy to see you satisfied about the result. Feel free to contact us if you have any question. We hope to see you again if you come back to Hoi An one day !
Written January 25, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ashtroboy
Sydney, Australia44 contributions
5.0 of 5 bubbles
Mar 2023 • Couples
Like anyone on holiday initially we were hesitant about ordering products but from the moment we stepped into the store Quyên put us at ease. The whole process was simple & stress free. We were even able to create matching custom toiletry travel cases they didn’t have in store based on a photo & description! We were delighted in the final results (see photos) & will definitely recommend the store to our friends & family back home! THANK YOU!
Written March 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Friendly Leather Bags - All You Need to Know BEFORE You Go (2024)

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