Water Lily Silver

Water Lily Silver, Hoi An: Address, Phone Number, Water Lily Silver Reviews: 4.5/5

Water Lily Silver
4.5
Speciality & Gift Shops
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Hoi An silver shop, jewelry shop, Hoi An shopping
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4.5
120 reviews
Excellent
102
Very good
10
Average
4
Poor
2
Terrible
2

Maddison M
8 contributions
Lovely jewellery
Jul 2019 • Solo
I bought a lovely ring from this store. Good price and customer service. Would recommend this jeweller to travellers in Hoi An.
Written July 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michelle T
16 contributions
Amazing quick work
Mar 2019 • Couples
Amazing! I am honestly so impressed by the work here. When I first came in to the store I was nervous but I brought a picture of a design I wanted and they made it even better than I could’ve imagined! Highlight of my trip. Seriously incredible the dedication and skill of the team. Thank you so much!!
Written March 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

SLO361
Taree, Australia51 contributions
Beautiful Jewellery made to order
Feb 2019 • Solo
I don’t necessarily think Water Lily has the cheapest jewellery you’ll find, but I love that anything you like can be made to order for no extra cost. Linh was very knowledgeable in helping me design some custom made silver earrings and making modifications to a ring a liked. I found the service efficient, friendly and helpful. There was always a nice cold bottle of water and a sweet to greet me. I would definitely shop there again.
Written February 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Global532201
10 contributions
Aggressive staff
Jan 2019 • Solo
Went to this store to buy presents. I was quoted an extremely high price for 3 necklaces. I understand the quality is good but it is still far too overpriced. When I became unsure if I would buy the jewelry the staff became very pushy and I felt uncomfortable. Because of this I decided not to purchase here and the staff became quite aggressive and frankly downright rude. I would not recommend this store to anyone. Horrible experience and very poor customer service skills
Written January 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Valued Guest, Thank you for your taking time to comment us on Tripadvisor and we take all customer comments very seriously. Could you please let us know when you visited our shop because we have no record of any guest feedback like yours. Therefore, if you could provide us with more details about this it will help us to investigate these issues. Once again, we would greatly appreciate it if you could provide us with more details so we can investigate the issues you have raised. With best regards, Thy
Written April 19, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Carriel1409
Milton Keynes, UK47 contributions
Beautiful
Jan 2019 • Couples
Popped in just to take a look and ended up ordering a lovely ring. It was ready for collection the next day. Perfect fit and precisely what I ordered. Really happy with my purchase.
Written January 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Anders S
Stockholm, Sweden32 contributions
Friendly and nice shop
Dec 2018 • Family
This is the third time we’ve visited this store. We have always been well treated by the staff. They have been very helpful to fulfilling our odd demands or designs and also making repairs and polishing earlier purchases. We can strongly recommend a visit to this place.
Written December 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lisa A
Calgary, Canada2 contributions
Beautifully done and great service
Jun 2018 • Friends
I was at Water Lily Jewelry in January 2018 and had two rings custom made as gifts. Both were unique designs that had caught my eye some time ago. I gave them pictures of what I was wanting and they were able to make them exactly! Upon returning home I had really wished that I had purchased something for myself. I began searching the internet for photos of what I wanted and I emailed them some pictures. I had an idea for a pendant and I sent 3 photos and explained what I was wanting. They were very helpful, and honest, about what they felt would turn out the best. If something could not be done perfectly they were honest and explained why. This allowed me to make a fully informed decision about what I was spending my money on. I really appreciated that. Before mailing out my jewelry they emailed me a picture of what I ordered and it was perfect! I choose regular air mail and I was so surprised at how quickly it came! The estimated time of delivery was 3-4 weeks and my package arrived just a couple days before the 3 week mark! I am absolutely in love with what I ordered. It is exactly what I wanted. I would definitely order more custom made jewelry from them again! I recommend ordering multiple pieces and having it shipped in one package. My aunt put in an order approximately the same time and we had them ship the pieces together so we could share the shipping cost. Thank you again!!
Written July 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sharyn B
13 contributions
Great service and quality
Jul 2018 • Solo
Lovely greeting, cold water and shown variety of jewellery and stones. Not pushy, just helpful and chose three different stones for stud earrings and gorgeous silver ring that was made to match two of the earring stones. The other set is for my daughter so sure she will be happy. All made up in 24 hrs and delighted with product. Didnt want Tiffany but very happy with my choices!
Written July 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Maria M
Baltimore, MD121 contributions
great silver selection
Apr 2018
Our guide brought us here. Cute little shop with some unique silver pieces in a variety of styles. Not all the same, like many other touristy shops in town. Love my bracelet. Don't forget to bargain a good deal!
Written June 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

irenehard
Gateshead, UK2 contributions
Excellent workmanship
Mar 2018 • Couples
In March I visited White Lily jewellers with a photo of a gold ring I had lost. Not only did they copy it but it was even better than the original. The staff were so patient, nothing was a trouble. I can't speak too highly of both the sales girl and the jeweller. To top it off the price was great.
Written May 24, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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