Bebe Tailor

Bebe Tailor, Hoi An: Tickets, Tours, Hours, Address, Bebe Tailor Reviews: 4.5/5

Bebe Tailor
4.5
Speciality & Gift Shops
8:00 AM - 9:00 PM
Monday
8:00 AM - 9:00 PM
Tuesday
8:00 AM - 9:00 PM
Wednesday
8:00 AM - 9:00 PM
Thursday
8:00 AM - 9:00 PM
Friday
8:00 AM - 9:00 PM
Saturday
8:00 AM - 9:00 PM
Sunday
8:00 AM - 9:00 PM
About
Welcome to Bebe Tailors. Here at Bebe we have 15 years experience in the tailoring industry. We are one of very few shops in Hoi An that has its own dedicated team of tailors on site. A team of 10 quality controllers oversees production to ensure perfection for you.We have one of the largest selections of fabrics in Hoi An, spread over three spacious shops. All shops have air-conditioned changing rooms to ensure your comfort during the summer months. We are sure our customers will find the materials to make the clothes of their dreams.Our customers have been so happy with our clothing that word of mouth recommendations is our number one source of new customers. However, enough of what we think. Please read our reviews below to get the full story of our service from who really counts, our customers. Bebe has 3 locations in central Hoi An Bebe 1 is at located at 11 Hoang Dieu Street Bebe 2 is located at 95 Phan Chau Trinh Street Bebe 3 is located at 40 Tran Hung Dao Street
Suggested duration
1-2 hours
Suggest edits to improve what we show.
Improve this listing

Tours and Tickets

Popular mentions

4.5
5,043 reviews
Excellent
4,132
Very good
604
Average
128
Poor
96
Terrible
83

Gabe R
60 contributions
Terrible
Oct 2019
We ended up there, because most of the tailors were closed due to the covid19 situation. We were like "let's do this...what could go wrong".

We soon figured out that this is worst tailor shop in existence. It is all a fake show which is rather forced with no really knowledge as to what one requires.

If you want to go for something modern, they give the tightest suit ever (which is cool and you can ask them to change it), but you wont be able to wear such a suit once you have put on a few pounds. I did learn this the hard way.

Avoid them. There are so many cheaper options that will give you the same in Hoi An (probably without the dad jokes).
Written September 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Gabe, how are you doing? Sorry to hear you have put a few pounds on and the suit is now tighter. "Covid Belly" seems to be a worldwide phenomena and we have had a fair few previous customers dropping us a line asking (very nicely might I add), if we can help and take their suits and shirts out a bit.......Our gang have been more than willing to help out. We have a lovely team of staff here, that's for sure. So there are really only 2 ways to go about this. The first is to just drop us a line at contact@bebetailor.com and let us know the situation. The second is to lose the extra weight. If you take the first option, we will then happily work out a way to get the suit back and take it out a bit for you.....more than happy to do this for any of our customers. The option you took of just writing a 1 star review is not going to help you or your suit at all really... although it might make you feel a bit better about the weight gain, and if it does, then we are happy to have been of service. As you say the "cool" thing about having a suit tailored and altered in the shop is that we can make it exactly the way you ask. We advise as we always do but at the end of the day we go with what you insist upon. You wanted a really modern slimmest fit suit and that is what we gave you until you said it was perfect. As we discussed with you there is a pay-off for this style with movement being less flexible. We recommend a suit like this for weddings or special events rather than every day wear and especially not if your going to be putting weight on. We are always here to help so do drop me a line at contact@bebetailor.com where I will be more than willing to see what we can do to take the suit out a bit for you to compensate for your extra girth. All the very best Guy BeBe
Written September 27, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lacey B
27 contributions
The Worst Part of Our Experiences
Feb 2020 • Couples
I brought a few pieces in to have another similar piece made in another color or material. I was open minded but they continuously tried to up sell me and it was very expensive but I took their recommendations and upgraded to silk and what they recommended. I had to visit the store 3 times although I had garments with the correct measurements. They shipped me final products and the dress I had them copy was too tight at the bottom on the third try so they said they’d loosen it. When it arrived in the mail, they basically just cut in 4 inches shorter than what I’d wanted them to copy (that was also $130 less expensive) and my crotch was showing. Their clothes cost me over $700 and I’m a typical easy size to fit and the pieces they were supposed to make cost half of that price. They also referred me to have boots/shoes made next door and when those arrived, the zippers just felt down, wouldn’t stay up and I looked like a hobo wearing them. Overall, I looked like a homeless person in ill-fitting clothes and shoes that had broken zippers for about $1000 USD. I hope you have better luck. Oh! And also got a pair of earrings from their jewelry counter out front that broke, such awful quality and quite a scam they ran for me. Others have had better luck I hear but they take some risks.
Written August 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Lacey, I have never scammed anyone in my life and at 50 years of age I don't think I will be starting now. Do you think we created the 5,000 reviews before you just to set you up with a scam. You are saying BeBe Tailor scammed you out of 4 inches of fabric.......oh please !! Anyone who has any problem at all can drop us a line at contact@bebetailor.com where we can and do sort out whatever our customers need. We have the best after-sales bar none. If we did not reply to you within 24 hours then I would have been fine with you writing a one star review...I would have even helped you write it. However you did not even bother with that courtesy just decided I am a scammer. Myself and BeBe make mistakes......we all do. It is all about what you do with those mistakes and what actions you make to put things right. It is not rocket science Lacey...it is about being a decent human being. Sorting out our errors or problems is why we have a fantastic name and reputation. Spending time and money doing this is not only the right thing to do but also great for future business. Hope you manage to get your head around this one day. I am always available at contact@bebetailor.com Guy Manager and Scam Runner BeBe
Written August 26, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

paul4a
Hanoi, Vietnam41 contributions
Excellent quality tailoring
Jul 2020
As per the majority of the previous reviews, Bebe is certainly not cheap but the quality is excellent. I had a shirt and trousers made and Mrs Dung did an excellent job in recommending adjustments during both fittings. Service is a little down on previous visits due to the lack of tourists due to COVID travel restrictions. Still the best tailor in Hoi An.
Written August 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Paul, Really appreciate your return custom during this difficult time. Good to hear Dung looked after you well during your visit down here. The shop was closed apart from appointments during your visit.....it really feels quite sad having all our staff away during this time and we look forward to having everyone back as soon as possible. Hoi An is on complete lock-down at the moment but hope it can open up to Vietnam internal tourism soon. The old town looks beautiful without any crowds but also very lonely....I am sure Hanoi is feeling this way too. If there is anything we can ever do for you Paul just drop us a line at contact@bebetailor.com. All the very best Guy Manager BeBe
Written August 21, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Julia A
6 contributions
Beautiful Garments & Perfect Service
Feb 2020
My husband and I both ordered custom clothing from Bebe. We were very impressed with the wonderful service . The team at Bebe is helpful, professional and experienced, and they ensured our garments fit perfectly. The quick turnaround time was amazing, and we were so happy to leave Hoi An with some very special custom pieces. Thank you, Bebe!
Written June 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Julia, Really pleased you had such a great time in the shop and thanks for the photo of Lisa and Nhung. Hoi An is currently in lock-down and I really do miss having these big-hearted fun ladies around. It is very hard times for everyone here at the moment and it will be a pleasure to forward on the photos to Lisa and Nhung and let them know that you and your husband appreciate them as much as we do. If there is anything we can ever do for you just drop us a line at contact@bebetailor.com. Thanks for a bit of love in a difficult time !! Guy Manager BeBe I
Written August 21, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Harrison K
Sutton, UK1 contribution
Great Tailors
Mar 2020 • Business
I had 2 custom suits and 1 shirt made for me. Outstanding fit and quality. BeBe sent a fleet of tailors and fabrics to our hotel in Da Nang, then followed up the next few days to ensure everything fit correctly. Overall great experience. Ask for Chi!
Written April 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Harrison, Thanks so much for the review and I was wondering where all our staff went for a few days in March !! We do a few of these large groups at hotels in Hoi An and Da Nang where we pack everything up and stay for a few days. The staff do love getting away and it shows. It is really convenient for the group too so it works out well for everyone. Big thanks will go out to Chi for looking after you so well and hope you had a great time over here. If there is anything we can ever do for you then just drop us a line at contact@bebetailor.com. All the very best Guy BeBe
Written August 21, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

TYF
2 contributions
Brought my own fabric
Feb 2020 • Solo
After an extensive search on TripAdvisor for a tailor I could entrust my favourite silk fabric to, I settled on Bebe tailor. I brought two types of silk to be made into two dresses.

Starting with the good parts: they delivered the dresses to my hotel on my last day there. Upon returning to my country, I realised that there was a fitting issue; Guy immediately offered me a partial refund to me with no questions asked.

I really respect that level of service.

The not-so-good part: I asked for a cheongsam and they delivered, but the bust seam was off-centre, resulting in a very unflattering look. They couldn't fix/redo it because I brought my own fabric (which I understand), but I had hoped that Bebe Tailor's extensive experience would reduce the likelihood of such mistakes from happening.

As for the other dress, I showed them a reference picture... Which wasn't followed precisely. However, it's close enough to the picture that it's not a big deal.

Finally, the staff I encountered weren't overly friendly, but not rude either.

Thanks to Bebe Tailor for the partial refund, but I don't think this is the place for those looking to use their own fabric.
Written April 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Yi Fan, Thanks so much for the review and there are certainly a couple of things that we can learn from this so it is helpful too. 1) There is a lot higher risk with customers bringing their own fabric. When people bring in their own material then we just don't have the extra fabric to replace a panel etc. We need to make sure that people are more aware of this risk and that although rare, this can and does happen. 2) In the case of a person bringing their own material then we need to make sure the garment is signed off by the customer as being perfect in the shop or speaking to the customer and making sure that they try the dress before leaving Hoi An as it is a lot easier to make adjustments here rather than once you are back home in Singapore. We should have done this so sorry. On a happier note, I am really pleased how quickly you were sorted out once you dropped us a line via e-mail. You were replied to within 90 minutes and your partial refund was in your account within 3 hours. That is tremendous service for any company in the world.....big thanks will go out to the After-Sales gang for ensuring this. Really hope your well over there in Singapore. We have had quite a strict lock-down this month as Covid has reared its head again in Da Nang especially. All the very best Yi Fan and stay safe Guy Manager BeBe
Written August 21, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Garyhome
Coed-Y-Paen, UK5 contributions
Fantastic quality and service
Mar 2020 • Couples
We followed recommendations to go to BeBe 2 and were not disappointed.
My wife had three dresses and a suit, I had two suits and 5 shirts.
The quality and detailing are excellent. The ladies there were attentive to every detail and worked hard to get everything perfect
Written March 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Gary, Thanks so much for the review and really pleased both you and your wife had such a good time in the shop. Hope you got home safely....it was a difficult time in March for everyone here and we are now (like most of the world), in lockdown. We hope to be back open in a couple of months but if there is anything we can do for you in the meantime just drop us a line at contact@bebetailor.com. All the very best Guy BeBe
Written April 7, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Danigirl918
Chicago, IL20 contributions
Amazing clothing & service!
Mar 2020
I just had 9 pieces of clothing made (4 dresses; 2 blazers; 2 pants; 1 blouse) and could not be happier. I had such a great experience with Chi. We sat down and planned all my outfits - browsed the internet; picked out fabrics from the shop, she drew outlines to get an idea of exactly what I wanted. They took my measurements & did first versions of my clothing. I went back for a couple of fittings to really get the measurements right. Chi was there for each fitting to make sure that everything was perfect. She was so helpful and fun to be around. I walked away very happy with all my clothing & would love to return to Vietnam and get more clothing made at Bebe!
Written March 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Danielle, We can't really ask for more than having customers say they would return back to Vietnam to get our tailoring. Great to hear our Chi made everything so special for you. Your quite right, she is a wonderful person to be around and we just couldn't ask for a better member of the gang here. Hope you got home safely as you were one of our last customers here before the lock-down. Take care and all the very best from us all here at BeBe Guy Manager
Written April 7, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jeanne
2 contributions
Custom dress with great service
Mar 2020 • Solo
I had a great experience at Be Be 2 tailor. I asked for a complicated dress with some cutouts in the front and back, and Lien and Hanh came trough! The fitting after the measurements, it was not yet quite right but the next time I came in, it fit like a glove. Loved the entire experience and getting to see the excitement when they too thought it looked great!
Written March 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Jeanne, Really appreciate the review and thanks so much for taking the time out to review us. We offer as many fittings as needed and also with a complicated dress like yours we would expect a few fittings. Great to hear that Hanh and Lien ensured it was perfect. All the very best Guy BeBe
Written March 22, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

RaiKai
7 contributions
Awesome quality and great expertise coupled with reasonable pricing and lovely staff.
Mar 2020 • Couples
We spend a few nights in Hoi An and we’re recommended to BeBe Tailor by numerous sources. The staff was lovely and quick to respond to our ideas. We were awestruck by the results - super fast, great quality of the textiles used and a perfect fit. We ended up adding more and more to our shopping/tailoring list and added up with a couple of suits (280$ at highest quality), jumpsuits, shirts, winter coats.. all produced and fitted to perfection. Don‘t go looking for other tailors, this is the place you‘ll want. 10/10!
Written March 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Rainerk, Always good to hear that you loved everything about your visit.....great price, lovely staff and perfect fitting clothes.....this is the holy trinity for tailoring !! Really hope you can make it back over to Vietnam again sometime soon. All the very best Guy BeBe
Written March 22, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Showing results 1-10 of 4,486
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Bebe Tailor

Bebe Tailor is open:
  • Sun - Sat 8:00 AM - 9:00 PM


Restaurants near Bebe Tailor: View all restaurants near Bebe Tailor on Tripadvisor