Kimmy Custom Tailor

Kimmy Custom Tailor, Hoi An: Hours, Address, Kimmy Custom Tailor Reviews: 5/5

Kimmy Custom Tailor
5
Speciality & Gift Shops
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8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
8:00 AM - 10:00 PM
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About
Kimmy Tailor owned and run by a Vietnamese-Canadian, Kimmy Custom Tailor has been the only Western-operated tailor serving international clients for over 15 years in Hoi An. Kimmy prides itself on understanding Western styles and sensibilities, and has its own tailors and factory so it doesn't outsource the work. As a result, Kimmy keeps full control over quality at very reasonable prices and excellent customer service with over 5000 sample fabrics to choose from. Measurements are kept on file so you can re-order online later.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
7,492 reviews
Excellent
6,698
Very good
491
Average
110
Poor
86
Terrible
107

Chris Oddy
4 contributions
Jun 2022 • Couples
What an amazing place! Linda was incredible, I felt so confident in her skills from our first conversation. I felt like I could discuss my options in full and recieved plenty of helpful expert advice from Linda. The end result was even better than I expected and for a very reasonable price 😁 Having shopped around the material choices here were much better than elsewhere. They offer a highly professional service and high quality (certainly comparable to the more expensive tailors in town, of which I have suits for direct comparison) for a very reasonable price!
Written June 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Robin D
4 contributions
Jun 2022 • Couples
Been here 5 years ago, and been here 1 day ago again! Service is amazing. They will make an amazing 3-part custom suit for a very low price!

Na (one of the fitters/tailors) made a beautiful suit for me, she goes for quality. She had to fix my shoulders 3 times, just to make it fit perfectly around my body.

Definetly worth the hassle. Give it a try, i did twice.
Written June 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for the kind words and greatly appreciate you stopping by our Kimmy Tailor location! We are happy to hear that your experience was great & memorable. We hope to see you again in the upcoming future!
Written June 4, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ross Bradbury
3 contributions
Mar 2020 • Friends
I heard it was quite cheap to have a suit made in Vietnam and the Hostel I was staying at recommended Kimmy tailor. I went along with friends just to check it out but I ended up being measured for a suit. You pick the design, the colour and the lining and then you come back for two fittings to make sure that everything is to your own specification. The quality of the suit was fantastic and I'm well happy with it and price was very reasonable, you couldn't get anything of that quality made in the UK for the price that I paid. The staff were extremely friendly and very attentive. We had a laugh with them and they weren't pushy at all. The lady that made my suit was called Linda and she was great. She was really funny and was always happy to see me and my friends when we returned for our fittings and she did an amazing job with the suit in such a short time. I couldn't recommended Kimmy tailor enough if you want to get a suit, dress or anything else made. All the staff there were fantastic but if you're lucky enough to have Linda you'll receive 5 star treatment, get a one off top quality piece of clothing made and you'll have a good laugh doing it too.
Written March 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear valued customer, Thank you from all of us at Kimmy's to you for taking the time to write this review. We know how overwhelming it can be to know which tailor to choose and we're happy that your experience with us went beyond your expectations. We invest in training and developing our staff to share their knowledge and experience so thank you for believing in us. We are so happy to read your detailed review so others will be well-informed before coming to visit us. We're pleased to learn that you enjoyed the experience. We hope that you enjoy wearing them. We look forward to welcoming you when you're back in Hoi An or enjoying shopping online and from the comfort of your home. All our best, Kimmy Management
Written March 19, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Fernando
Porto Alegre, RS15 contributions
Mar 2020 • Couples
Terrible quality, they were trying to push worst quality possible ties telling me they were 100% silk.
I inquired about a specific tie in the morning un which there was nothing saying it was silk, though the attendant repeatedly said it was. She asked me to return in the evening, which I did and she showed me the exact same tie, with the same marks and a label which read "100% silk".
When I questioned her about it, the other attendants started laughing at me and she (I believe she was the manager, Ms Luna) pushed me and my wife out of the store.
Cheap products, rip off and terrible experience.

As a side note, the tie was from the exact same brand as sold in all shops across town where they are sold for 5 dollars and Ms Luna kept saying they were Kimmy's exclusive and hand maid.

Stay away!!
Written March 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Fernando, We are sorry to hear that you had a negative experience and appreciate you taking the time to provide feedback. Kimmy Tailor takes reviews very seriously as it is our priority to ensure all customers receive an outstanding shopping experience, while in a care and welcoming environment. We understand that you inquired about 16 specific ties which we don’t have material and the pattern to do handmade so we asked our supplier to bring a few hundred different ties for you to choose, and my staff already told you that they were ready made ties which had their own brand and label. We are sorry that there were many customers at the time and you kept going back and forth arguing with the price so Luna had to help you while she was serving other customers. We apologized that customers may pay attention, but we didn’t think they weren’t laughing at you. We greatly appreciate your feedback and would like to hear directly from you at info@kimmytailor.com if you have questions/concerns. We hope to have another chance to serve you again in the future. Thanks, Kimmy manager
Written March 2, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

akholics
San Francisco, CA6 contributions
Feb 2020
There are so many choices when it comes to tailors in Hoi An so I'm glad I did a bit of research prior to my trip. I actually stopped into a few of the other big names prior to going to Kimmy and didn't get the same level of attention that I did instantly upon stepping inside Kimmy. The staff are all very personable and Hana, who ended up being my gal throughout the entire process, was fantastic both in terms of friendliness and warmth but also very much so in the knowledgeable department as well. She was very helpful in going through all of the various design options I had for everything I was getting done (a suit, dress shirts, and a 3/4 coat) and was really helpful in providing her perspectives on certain design choices and color combinations that she thought would work well based on my build and complexion. She walked me through feeling all of the various fabric options as well as letting me drape all of the multiple color options so I could visualize how it would look on me (when I asked a different shop the same question about feeling and wearing the fabrics they simply said "No you have to choose off the rack", which was obviously very off-putting). I think normally they would be 3 total fittings (initial visit + 2 follow-ups) across 3 days but to due to time constraints they were able to do the 2 follow-ups in one day (one in the morning, one in the evening) which was really great. I'm super happy with the quality of the finished products and would highly recommend Kimmy to anyone looking to get anything custom made (which I would highly recommend; have already gotten so many compliments on my coat!). As an added bonus they keep all of your measurements on file for 5 years so it's also super easy to order anything after the fact.
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear valued customer, We highly appreciate you taking the time to review us and for recommending us to future clients. We invest in training and developing our staff to share their knowledge and experience so thank you for choosing, believing and writing good review about us. We're pleased to learn that you enjoyed the experience. Thank you for your review so others know what to expect - this is very helpful. We'd like to remind you of our policy of saving your measurements for up to 5 years, so you can enjoy shopping online and from the comfort of your home. Thank you for recommending us for the professionalism and advice you received. We look forward to seeing you again in the future! Regards, Kimmy’s Management
Written February 20, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

SHH
Hoi An, Vietnam11 contributions
Jan 2020 • Couples
We were originally not going to purchase a suit whilst in Hoi An, yet a friend gave us a raving review of Kimmys- “better than my Tailor in Paris” so convinced us otherwise. With only hours to spare we headed to Kimmys where a lady took no less than 20 measurements and 5 photos of my partner before opening up a stack of fabrics to customise the fabric including lining. We choose 3 suits for delivery to Australia. Despite only having the measurements (and not the usual follow up fittings) the suits were perfect, and the service impeccable- keeping us updated at each stage of the shipment process until it was in the local post office. Highly recommend purchasing from Kimmys!
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear valued customer, Thank you from all of us at Kimmy's to you for taking the time to write this review. We know how overwhelming it can be to know which tailor to choose and we're happy that your experience with us went beyond your expectations. We invest in training and developing our staff to share their knowledge and experience so thank you for believing in us. We are so happy to read your detailed review so others will be well-informed before coming to visit us. We're pleased to learn that you enjoyed the experience. We hope that you enjoy wearing them. We look forward to welcoming you when you're back in Hoi An or enjoying shopping online and from the comfort of your home. All our best, Kimmy Tailor
Written February 20, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Syed J
Bangkok, Thailand2 contributions
Feb 2020
Kimmy Tailor really steps upto their name. My friends and I were well received by the manager, and then once we were ready, we are assigned a tailor per person. I was lucky enough to be assigned to Na. She was really good at suggesting colors and to select and what would look good on me. We were in a hurry as we were leaving the next day. We ordered it at 2 pm, and they scheduled us for 3 fittings; 7 pm on the same day, 11 am and 3 pm the next day. Na helped a lot with the first fitting at 7 pm, figured out problems, and was able to fix it for the next fitting the following morning. Everything looked good to me at 11 am fitting, but Na found out that there was a problem with the button placement for my suit, so she fixed it. And on the final fitting Na asked me to check the stitches, which looked perfect to me. But before I got to check the stitches, they had 3 different people checking it first before it came to me. I am back in NY now, and the coat feels great! The suit looks amazing! Thanks!
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear valued customer, Thank you from Na and all of us at Kimmy's to you for taking the time to write this review. We invest in training and developing our staff to share their knowledge and experience so thank you for believing in us. We are so happy to read your detailed review so others will be well-informed before coming to visit us. We're pleased to learn that you enjoyed the experience. We'd like to remind you of our policy of saving your measurements for up to 5 years so you can enjoy shopping online and from the comfort of your home. All our best, Kimmy Tailor
Written February 22, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

MC Li
London, UK1 contribution
Jan 2020
For anyone looking to get some tailored clothes in Vietnam, undoubtedly Hoi An would be your first port of call. However, there are many to choose from and the sheer amount of places to go is overwhelming. In my opinion though, Kimmy is the best.

I visited a number of tailors that were recommended, looking for a three-piece suit. My partner was also looking to get a dress made. Other tailors seemed quite impersonal but Kimmy was different. We were looked after by Na who was incredible. And even though we told her that were were looking at different tailors, she was very generous with her time and talked us through what to look out for in terms of quality and workmanship. There was no pressure from her and the way she treated us was enough to reassure me that Kimmy was the right choice for us.

The clothes made for us were amazing. The quality of fabric is great and you can choose from a wide selection of material based on your budget. Na helped guide us through the best choices for us; from the cut of the suit to the combinations with the lining, so her experience was indispensable. The follow up fittings are essential. Even though the first fitting was great, they really fine-tuned the garments the next few visits until they fit perfectly. So make sure you leave enough time for this process to avoid disappointment.

The after sale service is also a credit which shows how much they really care about their work and their customers. All in all an exemplary service and high quality clothes. Thank you Na and Kimmy!
Written January 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear valued guest, Thank you from Na and all of us at Kimmy's to you for taking the time to write this review. We know how overwhelming it can be to know which tailor to choose and we're happy that your experience with us went beyond your expectations. We invest in training and developing our staff to share their knowledge and experience so thank you for believing in us. We are so happy to read your detailed review so others will be well-informed before coming to visit us. We're pleased to learn that you enjoyed the experience. We'd like to remind you of our policy of saving your measurements for up to 5 years so you can enjoy shopping online and from the comfort of your home. All our best, Kimmy Management
Written February 1, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lauren M
7 contributions
Mar 2020 • Couples
I had a coat and dress made and was so happy with the results. My tailor/stylist Hana was able to take the photo I brought in and the changes I wanted and create a sketch that was exactly what I was looking for, and then the made product was a perfect translation of the sketch. At the fitting (they scheduled three to be 100% sure, but I only needed two) she knew precisely what needed to be changed but also talked through with me what I was looking for and what I preferred regarding fit to take my personal style into account. I love the finished product so much—especially the coat! I’m just sad it’s too hot in Vietnam to wear a heavy wool coat immediately haha. My partner also had a suit made and it’s amazing, fantastic quality and the fit is perfect.
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear valued customer, We would like to send you a great thank for your kind words. We are happy to hear that you enjoyed the tailoring experience with Hana and our products. It's our pleasure to serve you and we look forward to welcoming you back next time you visit Hoi An. And remember; we keep your measurements for up to 5 years so you can order online at your convenience. Warmest regards, Kimmy Management
Written March 23, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Kateolivia19
Vancouver, Canada26 contributions
Feb 2020 • Couples
My husband and I came here after a few friends in Canada recommended it as a good option for getting clothing made while in Hoi An. The staff were friendly, knowledgeable, and great at what they do. Getting a suit made for the first time can be overwhelming but they gave insight and guidance throughout the whole process and made it fun. They are very honest. I mentioned that I might have a pair of silk pjs made for myself and the woman said that I should just buy them at a store since pjs are loose and therefore don’t need to be tailored (good point!). I ended up showing them a cocktail dress I liked and they replicated it for me.

If you want a quality product then go here!
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear valued customer, Thank you for your good review about Kimmy's. We are happy to hear that you enjoyed your suit and the tailoring experience with us. It's our pleasure to serve you and we look forward to welcoming you back next time you visit Hoi An. And remember; we keep your measurements for up to 5 years so you can order online at your convenience. Warm Regards, Kimmy Management
Written February 26, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Kimmy Custom Tailor is open:
  • Sun - Sat 8:00 AM - 10:00 PM


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