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Kimmy Custom Tailor

7,489 Reviews
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Kimmy Custom Tailor

7,489 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
Recommended experiences in and around Hoi An
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70 Tran Hung Dao | 39A Nguyen Phuc Chu Street, Hoi An 560000 Vietnam
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Hoi An Ancient city and My Son Sanctuary day trip including lunch and guide
Day Trips

Hoi An Ancient city and My Son Sanctuary day trip including lunch and guide

1 review
HOI AN ANCIENT TOWN<br><br>Take a step back in time on a walking tour of HoiAn Ancient Town - a UNESCO World Heritage Site. A private guide leads you through the well-kept historic district of this once-prosperous seaport city. <br><br>MY SON SANCTUARY<br><br>This tour is a must-see for those who are interested in architecture and ancient civilizations. My Son sanctuary was an imperial city during the Champa civilization, between the 4th and the 12th centuries
$96.89 per adult
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Macdarien wrote a review Jul 2020
Sydney, Australia16 contributions2 helpful votes
I had a suit and extra trousers made. Following several fittings the pants were an ok fit, but the jacket wasn’t a great fit. In the end I took the suit as I didn’t have the time or energy for another adjustment. They may do a better job if you take a suit you want copied, they do have a reasonable selection of cloth and grades to choose from. In comparison to suits I have made in HK which are better quality and fit, Jimmy’s wasn’t cheap.
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Date of experience: March 2020
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DexVos wrote a review Jul 2020
2 contributions
The fittings were a bit rushed, but it was pretty busy in the store, so I sort of understood. I was happy to pay around 400 for a suit with extra pants, and 4 shirts. I had the suit send home because I had still over a month of travelling to go. When I arrived home I inspected the suits with more scrutiny and both pants had damages in the fabric all over, to the point that they are completely unwearable. Even though I bought "a very high quality fabric". I went to my local tailor, asking him if he could fix it. He concluded that the fabric was inside out, which explains why the fabric looks really rough on the outside. There was nothing my tailor could do. I e-mailed Kimmy, with pictures of the imperfections and a request for either a refund or two new pants send to my home. I received a reply pretty quickly, asking me to tell them when I bought the goods, since they have a 3 month warranty period. I replied, and was still well within the 3 months. After that, I never received a reply again. Now I feel really stupid I let them rush me in the fittings, but I'm guessing they do it on purpose.
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Date of experience: January 2020
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Eric wrote a review Jul 2020
7 contributions
Awesome customer service. The process involves coming back 2-3 times to get a better measure of fit so make sure you have a few days scheduled in Hoi An. Suits look great.
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Date of experience: August 2019
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DIANA L wrote a review Jul 2020
1 contribution
Was very lucky to discover Kimmy Tailor! The experience is great. Very pleasent customer service and the lady did an amaizing job tailoring my dress, blazer, shorts, and jeans just to suit my true size. Not only the items fit me perfectly, the order was ready just in couple of days. Highly recommend!
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Date of experience: July 2020
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Tesh11 wrote a review Mar 2020
Los Angeles, California119 contributions
I've never really had a good fitted sports jacket. I also have a slightly deformed body which makes getting jackets off the rack hard to do. We were going to Hoi An & I did my research & had a list of places, and Kimmy was on the list. Our hotel recommended Kimmy. Linda at Kimmy was great from the start to finish. We were there only two and a half days and they require three fittings . Linda took meticulous measurements, asked what I wanted and gave good advice. The initial fitting was early afternoon of our first day. The second fitting was early morning the next day & it seemed nearly. Linda & who I think was a supervisor fussed over the fitting. They even had the tailor come from the factory to consult. They had me come later that evening for a third fitting where the tailor was present again. I was able to pick up up the next morning on the way to the airport. They really took into consideration of all my unique needs. Can say enough abound Linda & the who staff and the jacket they produced. Can't wait to go out on the town wearing it.
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Date of experience: March 2020
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Response from Kimmytailor_HoiAn, Guest Relations Manager at Kimmy Custom Tailor
Responded Mar 26, 2020
Dear valued customer, Thank you for taking the time to share the experience with us! It was our pleasure serving you. We are glad that you are happy with our service and product as we put customer experience and satisfaction as our priority. Linda will definitely be very happy to read this. We'd like to remind you of our policy of saving your measurements for up to 5 years so you can enjoy shopping online and from the comfort of your home. Look forward to seeing you soon! Regards, Kimmy Management
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