Surprise Tailor Hoi An

Surprise Tailor Hoi An: Address, Phone Number, Surprise Tailor Hoi An Reviews: 5/5

Surprise Tailor Hoi An
5
Speciality & Gift Shops
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Clothes and accessories tailor shop situated in the heart of the old city in Hoi An.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

5.0
645 reviews
Excellent
629
Very good
12
Average
3
Poor
0
Terrible
1

Emma L
7 contributions
Solo
We were here in January 2020 and had multiple dresses and tops made. The staff spoke really good English and was very nice. They were super helpful and guided us through the different materials as we have little experience with tailored clothing. The clothes was beautifully made and required little adjustments, which was done in no time. The clothes was so well done that we bought more when we came back for a fitting! Overall a really good experience and I would definitely recommend to everyone!
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rusty K
1 contribution
Couples
I got two shirts and a suit tailored. After getting my measures taken it only took one day until the suit was done. The employees were very nice with the changes I requested on the fitting day. The jacket and the trousers only needed two minor changes concerning the fit and again were already done the next day. Everything has a nice slim and modern fit. They have a nice variety of colours and textiles to choose from. The prices depend on how much fabric they need for your size. All in all a nice prize for a tailored suit!
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Hassan
7 contributions
Friends
If you are looking for the best quality material and un unrivalled quality service than look no further than Surprise Tailor Hoi An. I was in Danang for 5 days and was offered a trip with Mr JOHN to get to Hoi an where i recieved a welcome drink and was sat in an excellent well ventilated office to look at the many options available here.I purchased Tux, 3 piece suit, shirts, sports blazer, chino shorts, jeans, dress pants. they tailor made to my measurements all in One day!. Mr john even through in Ties and handkerchiefs for the suits. The best thing about this shop is they keep your measurements so if you need more when you get back home, all you have to do is call. Thank you for the excellent service and remarkable clothing. Mr john also recommended a quality tailor for shoes also and I'm absolutely wrapped with my buffalo leather shoes and belt. I highly recommend this shop if anywhere in South Vietnam.
Written March 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Bjarke
6 contributions
Solo
Mr. John’s shop is a small and nicely located tailorshop away from the busy streets of the old town. His staff is helpful, provide great service and their english is very well. It is my second time back here, and both times has been comfortable experiences, where they’ve made dresses, shorts, pants and blazers for me (women). I would definitely recommend.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Andrew M
2 contributions
Solo
Needed a wardrobe update and the folks at Surprise Tailor came through. Two new shirts and a pair of pants, all fit perfectly. Will definitely return next time I'm in Hoi An!
Written February 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jeremy
11 contributions
Couples
Overall, I visited six shops in Hoian. Between myself and my partner, we ordered from 3 shops a mixture of suits, business shirts and chinos. I came to Surprise Tailors purely because of its amazing TA rating. Based on my experience with the different shops I visited, this is my opinion:

- John is a decent and friendly guy, but he is definitely more pushier than other tailors. The vibe was more sales focused and there was inherent pressure to purchase more items. He was more than happy to mention his #1 rating on TA, a gambit that was made more than a few times. I should also say that I can't fault the friendliness of the ladies in the store.
- We were quite happy with our garments, and we did have two fittings post-measurement for alterations. However, guidance from the shop was limited, and most of the alterations were instigated by us.
- A word of warning - I asked for a dark green set of chinos after seeing the samples. But when returning for the fitting, it was a lot brighter than predicted. After deciding that I would definitely not wear these chinos (I wasn't going for the Christmas elf look!), John offered to swap the chinos for a second shirt (the difference in price wasn't refunded, but I can't really fault the store in this case).
- My wife purchased a three-piece suit which she is most happy with. The proof of its quality will show in the future, but there are no complaints from her at this moment.

As background, both my wife and I have little experience in getting tailored clothes. But we took the time and effort to find out as much as possible before and during the process. I was intending to split my order between Surprise Tailors and a different tailor, however, I decided to complete 80% of my purchases with a competitor. In my opinion, the competitor was more quality focused and I was after a high-quality suit rather than an okay suit (it must be noted that the cost was about double that of surprise tailors, but this was my approach). I based my opinion on the clothing quality with my interactions with the staff (the competitor was far more knowledgable in various aspects of the tailoring process and could also accommodate some customable aspects of my suit).

Overall, I wouldn't recommend against having something done at Surprise Tailors, but based on your requirements and resources, there are shops in Hoian that are at least comparable and may be better suited to meet your needs.
Written April 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sjokoladepiken
48 contributions
Family
We decided to go for Surprise Tailor based on the good TA ratings. Our experience: I found John a bit more pushier for more sale than other shops we have visited in Hoi An. We felt the focus were sales and not quality or a saticfied custoumers. I found the place a bit pricy as well and John was not easy to bargin with.

We do not have much experience in tailor-made clothes and we did not get much help from the tailors. In my opinion they make good suits and shirts, but the dresses I bought is not as nice to wear. That also depends on the fabric they make the dresses from. They have no stretch.

We had three fittings and it felt a bit as if it was «too much» and they just wanted to finish.
Written May 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Louise--
Aarhus, Denmark1 contribution
Couples
My boyfriend and I went there together. He bought 2 suits with shirts, which fit perfectly.

I bought 2 dresses, 2 skirts, a blazer and a shirt which all fit as supposed to. Besides that I bought 3 pair of pants, which after one day of wearing all are getting way too large for me, and it doesn't help washing them.

The staff is very polite and helpful, and the tailoring, alteration etc. is done in just a couple of days. Price was good too.
Written September 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nele-Charlotte N
Hamburg, Germany4 contributions
Solo
They fulfilled all my wishes which for some cloth meant changing them 3 times! In the end I got more than 10 pieces tailored here because I the people where so nice and did everything exactly how I wanted or change it if not.
Written March 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Tara Y
Guildford, England, United Kingdom29 contributions
Friends
Surprise is a great place to get your suits or other tailoring done in Hoi An. The staff are really friendly and welcoming with nothing too much trouble for them. My friend and I were so happy with our purchases that we ended up getting another item each. They're not pushy and the quality is excellent!
Written September 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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