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Onetrip Hoi An Adventures

Hoi An, Vietnam
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About Onetrip Hoi An Adventures
We are Onetrip, a social travel enterprise connecting local guides with travelers from around the world for an insanely awesome experience. We believe that the people are even more beautiful than the wonders that gave us the travel bug. Therefore, we work closely with the local communities to come up with truly social experiences that not only showcase the natural wonders of the land, but also reveal the friendly beauty of its people…and of course, the mouth-watering local cuisines. Our itineraries are available for free and we encourage everyone to take advantage of this valuable resource. However, given the language barrier and your time constraint, we believe that a passionate local guide can provide you with a much more valuable experience. So take a look at what we have to offer and send us a LOUD message (so we get back to you immediately!) and we’ll set you up with that awesome guide for that insanely awesome experience. Cheers, Team Onetrip
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Onetrip Hoi An Adventures
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peter m wrote a review Nov 2020
1 contribution
We had a five week holiday in Vietnam planned for 15/05/20 to 25/06/20. As part of this holiday, we booked two day trips with Onetrip whilst in Hoi An . (My Son Sanctuary Adventure & The Secret Waterfall) $320 / £252 Sadly, we had to cancel our holiday due to the covid-19 epidemic and subsequent travel restrictions imposed by both governments. On 12/03/20 I informed Onetrip of our holiday cancellation and requested a refund. On 15/03/20 a refund was agreed in accordance with their cancellation policy with a 5% transaction fee subtracted. Well, 8 months on, no refund has been received. During numerous e mail communications, promises of a refund we made, delayed and denied. Latterly, I was told Onetrip had suspended trading and was bankrupt so a refund would be made. However, Onetrip are still accepting bookings on several websites today. I appreciate Onetrip may be suffering financially as a consequence of covid-19 and the decline of global tourism but… can you really trust a company that doesn’t adhere to its own policies and procedures? Nevertheless, my cancellation communications with Onetrip were ultimately misguided and deceitful. On 25/09/20 I gave up communications with Onetrip and approached my credit card provider for a refund. In summary, DO NOT make bookings with Onetrip if you have the slightest reservation you may have to cancel your trip.
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Date of experience: May 2020
1 Helpful vote
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Mrs Szentei wrote a review Feb 2020
London, United Kingdom35 contributions
+1
If you are in Hoi An you MUST go with their trip to the Secret Waterfalls. You can choose a private car, mini van or (what we had) motorbike. Our guides, Harry and Han did a great job. We loved every moments of the day, every challenges, every single part of our experience and we are very lucky and thankful for the boys for leading us and making sure that our journey will be unforgettable. Well...boys...you've done it. Thank you for your company and for everything what we could learn about Vietnam.
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Date of experience: February 2020
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Naomi wrote a review Feb 2020
London, United Kingdom2 contributions2 helpful votes
We had two lovely lads Harry and Alan take us on the back of their motorbikes to do a day trip to see the pass. They were both very knowledgeable and had a great sense of humour! My friend and I were both new to riding with one of us being a little more nervous, however they were both considerate and accomodating. The tour itself was also great with plenty of stops in the day (your aching legs and butt will thank you). The food was fab and as were the locations for them. We had a fantastic time and can't thank Harry and Alan enough for a great experience! Our thanks to the Onetrip team as well for allowing us to arrange this tour at the last minute.
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Date of experience: February 2020
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Jason kay wrote a review Feb 2020
Walthamstow, United Kingdom2 contributions1 helpful vote
Had Harry And Han. The thing is everything is from the Heart. Don't do the information and boring. Feel the passion of one trips people. I didn't tell them but I loved them both emotional and very very tasty food the best local guides. Good job one trip. Superb job.
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Date of experience: February 2020
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Danelle C wrote a review Feb 2020
Willesden, United Kingdom5 contributions
+1
What a great food tour this was ... we were a group of 4 girls on a 4 day trip to Hoian .. our tour guides Sky, Vinh, Trung, Alvin were super welcoming and nice to us.. we did a lot of stops in different food stands / restaurants taking into consideration what we had already tasted before the food tour. The thing that amazed us was the way we were treated and how friendly all 4 guides were. Great scooter ride to the ancient city and ride on the lantern boats .... finally .. one of our friends was celebrating her 30th bday the next day and Onetrip surprised her with a bday card at the end of the tour .. this was so unexpected and made the end of the tour so special .... highly recommended
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