So there is a 6.30am start, but this is because it takes so long to get there. Please bear this in mind when booking as we had a family on our trip complain about the distance....sorry, we cannot teleport there. The coach is comfortable and air conditioned and you are constantly advised to wear your mask. Although typically, the English seem to have a problem with this and either wear under their chin or don't cover their noses which is annoying for everyone else on the coach - plus the guide who has to constantly remind you.
You travel for around 1 hour to 1.5 hours before you get breakfast. This is a "buffet style" but is only bread, honey/jam, olives, cucumber, tomato and ONE boiled egg. You do get tea or coffee. This was not enough for us and read reviews before going so packed additional food. I would recommend to do the same or buy some things from the shop there. It seemed reasonable pricing. You stay here for about 15 - 20 minutes before you need to be on the coach. One guy got off to get something for the garage 2 minutes before we were due to leave, and we had to wait around for 10 minutes before he came back...even though the driver said they would leave if people were not back - this never happened disappointingly and happened again later in the day - we were waiting 20 minutes for people to get back after the time stated! I would prefer if they would leave them.Harsh, but it eats into our time.
The stop after breakfast is Pamukkale. You get into the venue which is all open, so bring sun cream as there is no shade other than in the shops. The guide gives you some spoil about the "theatre" and then lets you do your own thing before telling us you need to be back for 1.45pm (we had 3 hours here). So we explored the theatre which is 100% the best thing there. Then walked around some of the old ruins down the far end towards the south entrance. Hardly anyone down there.
Then we went to Pamukkale where the calcium pools are. You have to take your shoes off to walk down and MUST wear a mask - although most people took them off once they got further down. It was so crowded and cannot social distance here. We walked down to two pools but didn't go to the end. Some bits are really slippy but they weren't as bad as the other reviews make out. You cannot see the bottom of the pools. They look lovely but some have stones in so you need to be careful. It is a long walk down to the bottom. We didn't bother - great view from the top and once you have seen one pool then you dont really need to see anymore.
You can then head up to Cleopatras pool which is inside and you can get a locker. This is 100TL each. Not a bad price really, if you want photos then either you have to have one person in the water and stand around the edge to take photos or ask the photographers there to take some at a price (we didn't do it so I don't know how much this is). But you cannot take your phones or cameras in the water. I personally wasn't overly fussed with this pool but my boyfriend really liked it. The water is really warm like a bath and there is a deep part. Nobody has masks and it can get very crowded. Just be careful of the pillars in the pool as you tend to knock yourself on a few.
Inside this area is also a cafe and seating area. There are some dogs here too - well behaved but do beg for food. The ice cream there is pretty good. You can get a 5 ball cone for around £4.50 so a little steep but it tastes good. Drinks and other food available but we had our own. There are showers and toilets in here also. Toilets were a bit rank as people were just doing poos and leaving them in the toilet??! dirty.
The bus driver was selling water onboard which was good i think it was 25TL a bottle.
The guide was very knowledgeable on things and did a few speeches. Sometimes it was hard to understand some things he said but we got the gist of it. But he explained everything really well.
Once we finished at Pamukkale we headed to an Onyx shop. This is one of the unnecessary stops for me. Remove it entirely. They take you to a small area and give you a 5 min talk about the stones etc then take you into their shop where everything is in Euros - and quite expensive. I think the lowest value item was a small stone elephant that would fit in the palm of your hand for €15. Then you end in their cafe. My concern here was that we were told we could leave things on the bus but the driver went off and left the bus open and our things unsupervised?
After this (around 2.30) we went to a restaurant for lunch. It should have been around 2pm but as people couldn't get back in time it delayed us by 30 mins ish. So we were all starving by this point. Good news is lunch is a buffet but plentiful. Multiple options including pasta and watermelon. Drinks here are extra and you cannot bring your own drinks in, or they will charge you for them as well. Really nice food too! You are here for around 30 minutes.
After this we had two more stops on the way home. The first was a leather factory. Again, please remove this from the tour. Completely pointless and ruined the whole day overall. You go into this room which is a cat walk to watch two "models" exhibit clothes (cringe) . My favourite part were the winter coats, in 35c summer heat....
You are then shown into the main shop area - only a few of us actually got off the coach to go in here. They have so many staff, and they follow you around like a lost puppy, seriously close and i'm sure ours didn't have a mask.
He kept walking with us until we left the shop/factory asking us if we liked anything and if my boyfriend wanted anything - like i was stopping him buying anything?
i am pretty sure the majority of British people HATE this. I wanted to leave straight away. It was as if they thought i was going to steal something. On the way out another sales staff asked where we were from and put his hand out to shake hands. We ignore his question and asked where the toilets were and he shouted "WHERE ARE YOU FROM?" my boyfriend asked again where the toilets are and the guy just looked at us blank. So we walked out to find them. It was so rude and the rubbish the owner said about "no hassle sell" - Sure. the cheapest jacket i saw was €690 but i only looked at a couple. Prices were sky high. Apparently one person in the group showed interest and the salesman offered him €295 for the same €600 jacket. You can buy cheaper leather in the UK and probably look loads better too. I think the guide gets commission for bringing us there but this was just shocking behaviour from their staff and not related to the day at all.
I was also told at this point by another passenger that I had paid a lot more for my trip on trip adviser than if i booked in Turkey at one of the reps. I think this was about £10 more expensive too.
We then started our way back to the hotels. But not without another cheeky stop at the same place we had breakfast for a look around for 15 mins. They do take card here so don't worry if you don't have cash. I paid for the Cleopatra pool on card, i paid for the bus fuel in the shell garage to cover the tickets as we didn't have any money. A little dodgy but sorted us out.
The trip back was pretty smooth. We got back around 6pm so it's pretty much 12 hours out. Worth it for the day trip. But as i said, get rid of the "sell to tourists" stops and just extend the time at Pamukkale so we weren't rushing. Otherwise i would have given more stars.