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Go elsewhere!!! I was told i had to cancel by 12am before the flight. i was feeling ill the night before, so i emailed at 1130pm. i of course wanted to go-- the whole reason i came to capadoccia was for this experience. but I knew that i could not wake up at 3:30am to go on an excursion given my condition (keep in mind we are traveling 20 hours + and given this current state of the world, it's better to not take chances, especially if it means putting others at risk. i wanted to be conscientious since i would be flying with 25-28 people)-- and thought that company would be too. of course, they did not care. not only did they make my partner run around at 4 in the morning with confusing directions (tells him he can reschedule, we just have to tell the driver, then the driver says call the agency, the agency says no, and then we try to go but the driver has left). they did not care for any of the above-- instead of letting us reschedule, they also blatantly refused to refund. what kind of a tour company does this? it really leaves a poor taste in my mouth that they are so inflexible and can't be understanding. there are so many other balloons companies who do it for half of the price-- just search it on google and don't go via your hotel as there was a $250 surcharge for the 2 of us (so we lost $650, and the new company we went with us a bit above $400).…
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Kapadokya Balloons was easily the experience of a lifetime. Not only is it reasonably priced, but the value of the whole experience is just well-worth the money. They pick you up from your hotel in a nice van, give you snacks for the road, and take you to the beautiful balloon site. They are efficient with their time and took 3 minutes maximum to get the balloon up. The staff was incredibly kind and assisted all of us into the balloon and even took photos of us with our own phones. They truly care about service and making sure each guest felt comfortable. The star of the show was not the balloon, but the pilot name Mehmet. He’s been a balloon pilot for years and his level of expertise was quite impressive. He made sure our balloon adventure was safe and special! At the end, we landed safely thanks to Mehmet and were greeted on the ground by a traditional, delicious drink to celebrate the end of an amazing adventure. Thank you so much Kapadokya Balloons, we’ll be back soon!…
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Loved that unforgettable experience. Picked us up, had great breakfast. We almost didnt go up because of condidtions but ended up making it up slightly missing sunrise. The Balloon didnt go as high up as other companies so I was a bit disappointed. they try to sell you a dvd at the end. Overall the experience was great.…
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
This experience is one in a life time! You’d think looking at photos on the internet would be enough but actually being there is just an incredible feeling, something you’ll never forget. The guides were super nice and funny as well, which only adds to the experience. Our tour with the guides Sezer and Hüseyin was very amusing and informative, I think it’s a great way to get to know this beautiful area a little more. And seeing a beautiful sunrise from 6000 feet in the air surely left a nice impression on our vacation. All in all I can only recommend a balloon tour if you’re visiting Cappadocia! No matter how early I’d have to wake up, I’d do it all over again! :D…
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This experience was breathtaking. Highly recommended! Very kind people. They picked us at our hotel and gave us a goodie bag with food and drinks. After the ride we drank champagne and even got a certificate 😁
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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