Urgup Balloons
Urgup Balloons
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About
Urgup Balloons is Cappadocia's leading balloon operator with more than 10 years of experience in delivering excellent flight service.
Avanos, Türkiye
Awards
Travelers' Choice
2024
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
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5.0
1,998 reviews
Excellent
1,791
Very good
158
Average
26
Poor
5
Terrible
18
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Irina I
20 contributions
Apr 2021
First of all, while choosing the company for my flight I liked Urgup Balloons' website which displayed the prices openly and was easy to navigate and make a booking.
Secondly, before booking, I contacted the company via WhatsApp and got a quick, friendly, and informative reply.
Just before the trip to Cappadocia, my mother for whom I'd made the booking too, got Covid. The Urgup Balloons team kindly agreed to process a full refund for her and recently I got all the money back.
During my stay in Goreme, balloon flights were canceled 3 times before I actually flew, and all this time the communication with the company was quick, polite and efficient. Special thanks to the customer specialist Guray who made this communication flawless, friendly, and enjoyable.
On the day of the long-awaited flight, I was picked up by a van from my hotel on time. Then we arrived at the site of balloon launch and waited in the van for about half an hour. When permission for flights was given, the crew started to inflate the balloons. The flight itself was flawless and we enjoyed the magical and magnificent views of Cappadocia. The landing was soft and we didn't have to take the "landing position" we were shown before the flight. After the flight, there was a non-alcohol champagne ceremony and all the passengers got souvenir medals.
Overall, I definitely recommend Urgup Balloons for your balloon flight experience in Cappadocia because of efficient communication, reasonable prices and an experienced team!
Secondly, before booking, I contacted the company via WhatsApp and got a quick, friendly, and informative reply.
Just before the trip to Cappadocia, my mother for whom I'd made the booking too, got Covid. The Urgup Balloons team kindly agreed to process a full refund for her and recently I got all the money back.
During my stay in Goreme, balloon flights were canceled 3 times before I actually flew, and all this time the communication with the company was quick, polite and efficient. Special thanks to the customer specialist Guray who made this communication flawless, friendly, and enjoyable.
On the day of the long-awaited flight, I was picked up by a van from my hotel on time. Then we arrived at the site of balloon launch and waited in the van for about half an hour. When permission for flights was given, the crew started to inflate the balloons. The flight itself was flawless and we enjoyed the magical and magnificent views of Cappadocia. The landing was soft and we didn't have to take the "landing position" we were shown before the flight. After the flight, there was a non-alcohol champagne ceremony and all the passengers got souvenir medals.
Overall, I definitely recommend Urgup Balloons for your balloon flight experience in Cappadocia because of efficient communication, reasonable prices and an experienced team!
Written May 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Agustina F
1 contribution
Apr 2022 • Family
We had an amazing experience! Since the moment the van picked us up from the hotel until they left us back, everything was perfect.
Our pilot, Mehemet was super fun and we could notice he had plenty of experience fliying hot air ballons.
We only had to pay for 3 spots of 8 to make the reservation (that gave us more confidence in the agency) and also they told us if there was any weather issue we would have our money back.
Our pilot, Mehemet was super fun and we could notice he had plenty of experience fliying hot air ballons.
We only had to pay for 3 spots of 8 to make the reservation (that gave us more confidence in the agency) and also they told us if there was any weather issue we would have our money back.
Written April 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane E
Market Harborough, UK38 contributions
May 2022
The balloon trip was sold to us by out tour company rep so we approached the experience with a bit of trepidation as until we arrived at the site, we had no idea which company we'd be flying with. However, Urgup Balloons whole operation was very professionally run from the moment we were collected from our hotel at the appointed time to being dropped back off and all that came in between. We were given a bag of snacks before take-off but these were completely forgotten because we were so in awe of the spectacular views we experienced. The basket was pretty big and divided into smaller compartments, each for 3-4 people so plenty of room for all in a safe, contained space. We've been on balloon flights before but never with such an accomplished pilot who had precise control of his balloon and took us right down low to get a close-up view from between the fairy chimneys and then rising right up so we could see the magnitude of the surreal landscape from high above. Seeing the sunrise was a particularly special experience and the It became obvious just how accomplished Mehmet, our pilot was, when he held the balloon at a precise height just above the ground before landing the basket directly onto the trailer at the end of the flight with not even a bump. The only minor downsides to the trip were the incredibly bumpy approach road on the last part of the ride to the balloon inflation site and the dreadful sickly sweet fizzy pink fruit juice served after the flight that most of the recipients emptied onto the ground because it definitely wasn't champagne. Our balloon flight was the real highlight of this trip to Turkey and something that everyone who visits Cappadocia should experience.
Written June 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Максим Д
Nizhny Novgorod, Russia241 contributions
Aug 2023 • Family
I booked the flight on the company’s website in advance, 1 month in advance. Everything is clear and understandable.
There are several flight options depending on the number of people in the basket and the duration of the flight. We chose a basket for 20 people, flight duration 45 minutes. (in my opinion, this is optimal).
When booking on the website, there was a question about a possible rescheduled date in case of cancellation of the flight (unfortunately, the flight can be canceled in the absence of wind, in strong winds, etc. - this must be taken into account and have a couple of days left in case of rescheduling).
It was necessary to make an advance payment immediately. In case of subsequent additional payment in cash, the system offered a small discount - nice.
After making the prepayment, a confirmation voucher was sent to your email.
On the day of the flight, a minibus picked us up at the hotel at 05.30.
About clothes. It was warm in August. We were in shorts and T-shirts. Just in case, there were light sweaters in the backpacks, which were not needed).
They brought us to the starting point, having previously collected tourists from other hotels.
Nothing happened for a long time, and everyone was very nervous that the flight might be cancelled, and this nervousness “was just in the air”))).
But at about 06.00, suddenly, all at once, next to us, in the distance, balloons, dozens of balloons, began to inflate everywhere.
It was unreal and indescribable!
The balloons were inflated literally within 10-15 minutes.
A short briefing, and here we are all in the basket.
The basket is divided by partitions (higher than the waist) into several sectors: in each sector - 5 tourists, in the center - the captain.
They took off. Well, it's actually magic!
Softly, softly, without jerking, we rise higher and higher, above the mountains, surrounded by dozens of the same other multi-colored balls.
We fly over hotels, over observation platforms, where dozens of people stand and wave balloons.
The flight ended very quickly. We landed softly, right on the flatbed trailer of the truck.
It’s a little awkward to get out - the ball’s basket is quite high, but everyone helped each other.
After the flight, right there, near the balloon, the flight organizers arranged a small buffet for the tourists - everyone was blessed with a glass of champagne.
Balls are the best (well, one of the best)))) that happened to me in Turkey!!!
And the next morning we watched the balloons fly over our hotel
There are several flight options depending on the number of people in the basket and the duration of the flight. We chose a basket for 20 people, flight duration 45 minutes. (in my opinion, this is optimal).
When booking on the website, there was a question about a possible rescheduled date in case of cancellation of the flight (unfortunately, the flight can be canceled in the absence of wind, in strong winds, etc. - this must be taken into account and have a couple of days left in case of rescheduling).
It was necessary to make an advance payment immediately. In case of subsequent additional payment in cash, the system offered a small discount - nice.
After making the prepayment, a confirmation voucher was sent to your email.
On the day of the flight, a minibus picked us up at the hotel at 05.30.
About clothes. It was warm in August. We were in shorts and T-shirts. Just in case, there were light sweaters in the backpacks, which were not needed).
They brought us to the starting point, having previously collected tourists from other hotels.
Nothing happened for a long time, and everyone was very nervous that the flight might be cancelled, and this nervousness “was just in the air”))).
But at about 06.00, suddenly, all at once, next to us, in the distance, balloons, dozens of balloons, began to inflate everywhere.
It was unreal and indescribable!
The balloons were inflated literally within 10-15 minutes.
A short briefing, and here we are all in the basket.
The basket is divided by partitions (higher than the waist) into several sectors: in each sector - 5 tourists, in the center - the captain.
They took off. Well, it's actually magic!
Softly, softly, without jerking, we rise higher and higher, above the mountains, surrounded by dozens of the same other multi-colored balls.
We fly over hotels, over observation platforms, where dozens of people stand and wave balloons.
The flight ended very quickly. We landed softly, right on the flatbed trailer of the truck.
It’s a little awkward to get out - the ball’s basket is quite high, but everyone helped each other.
After the flight, right there, near the balloon, the flight organizers arranged a small buffet for the tourists - everyone was blessed with a glass of champagne.
Balls are the best (well, one of the best)))) that happened to me in Turkey!!!
And the next morning we watched the balloons fly over our hotel
Written September 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John A
Las Vegas, NV501 contributions
Jun 2022 • Couples
We stayed at Sorek Stone House hotel and it’s right across from the fields where all the ballon’s take off. Pick up was at 4:20am and they showed up at 4:25 am. They give a bag with a light snack which included an apple, chocolate croissant, bottle of water, and some crackers. Very nice company, very professional and the captain has been flying for 12 years. If you afraid of heights like the wife and I you have nothing to worry about, it’s so smooth and safe and if you get a little on edge just look at the mountains in the distance. You will be how surprised you feel as it’s one of the smoothest rides as you sail into the sky’s. One passenger was afraid and stayed behind but I’m sure we were all a little afraid and I’m terrified of heights but there was no worries in this basket as it was the smoothest most controlled flight ever. Highly recommended to everyone even those who are terrified of heights. You start out very slow and low to the ground to adjust to the feeling and before you know it your 3000 feet up in the air feeling safe and sound.
Written June 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yulia y
Moscow, Russia636 contributions
May 2022 • Solo
Great company, I was lucky to find the ticket for the baloon flight at the very day before the flight. The microbus picked me at the hotel right in time, the bus was new, with usb ports. The pilot was super profi, he landed the balloon softly. The whole flight was absolute magic
Written May 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christina C
11 contributions
Aug 2023 • Couples
Experience was a 10/10
The pilot got us up in the air with perfect timing to watch the beautiful sunrise! He was also very well versed in the history and nature and creation of the mountains, fairy chimneys etc.
The addition of his humour added to the entertainment, along with his skilful manoeuvring of the balloon
On the ride, had a 360 camera which got sensational footage of the best parts of the baloon trip! And some amazing photos.
My partner isnt a fan of heights but felt very safe.
At the end of the trip we got to relax with a celebratory drink! Fomula 1 style!
Brilliant trip 👌
The pilot got us up in the air with perfect timing to watch the beautiful sunrise! He was also very well versed in the history and nature and creation of the mountains, fairy chimneys etc.
The addition of his humour added to the entertainment, along with his skilful manoeuvring of the balloon
On the ride, had a 360 camera which got sensational footage of the best parts of the baloon trip! And some amazing photos.
My partner isnt a fan of heights but felt very safe.
At the end of the trip we got to relax with a celebratory drink! Fomula 1 style!
Brilliant trip 👌
Written August 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roam39203440729
2 contributions
Jun 2024 • Family
We had the most memorable time in this balloon ride. Our pilot SADI was very skilled and knowledgeable. He took us from in between the valley to the highest height at apt time for sun rise, showing and naming all the places around. The flight was smooth with the smoothest possible landing. Later we celebrated with non alcoholic champagne. We had such an amazing view and we clicked so many photos.
Written June 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachel S
37 contributions
Jun 2021 • Couples
A truly unforgettable experience in Göreme! My husband and I had the most amazing experience. All I could say was magical and peaceful. The views were stunning, the photos and memories will last a lifetime. Urgup was a wonderful experience. Quick communication, great price, easy hotel pick up, staff were efficient and professional. Our balloon pilot was wonderful and knowledgeable. We felt completely safe and secure during our ride even at 700 meters up and navigating amongst all the balloons. We highly recommend Urgup Balloons! We are so glad we made the trip out to Göreme for this phenomenal experience!! Thank you Urgup for a fantastic balloon flight!
Written June 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alvaro B
Zaragoza, Spain49 contributions
Aug 2023 • Couples
This is the most budget-friendly option I've come across. They even offer discounts for online bookings or cash payments. They provide the same experience as other tours: a professional pilot, hotel pickup, a basket with 20-28 people, same flight duration and location, and identical timings. However, I suppose they keep the cost lower by excluding extras like the buffet breakfast (instead, they provide a bag with juice, water, and a pastry). Nonetheless, they do have a champagne ceremony upon landing, during which they offer a flight video for 40 euros and photos for 10 euros.
They've been incredibly attentive, ensuring a safe flying experience. If I return to Goreme, I'll definitely repeat this experience with them.
They've been incredibly attentive, ensuring a safe flying experience. If I return to Goreme, I'll definitely repeat this experience with them.
Written August 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In the website it says 70Euros in the initial page and then when you go to book it says 220 Euros!! Why the disconnect?
Written August 28, 2022
Be very careful! These guys are total disaster. It is done by purpose. They have a page with low price. Then after contacting them i made a reservation. The price was x 170 for 5 people. The when i arrived at cappadocia suddenly they told me there is no reservation. I had everything in written. Avoide them by any means. Advice: try Turkuaz. Yes. Higher price. But no issue whatsoever! And the flight was worth any penny
Written August 29, 2022
Romul S
Kyiv, Ukraine
Добрый, подскажите стоимость полёта на шаре , группа 7 человек на 8 марта
Written March 4, 2020
Привет. Заказывали за 2 месяца из Питера на четверых. Цена порядка 160 евро/ человек. Нашли этих ребят в инете, списались, они дали лучшие цены из всех, кто откликнулся. Интервал у нас был 7 дней. Смогли полететь на второй день прибывания в Турции. Повезло с погодой. Удачи.
Written March 5, 2020
Serafin L
San Jeronimo Chicahualco, Mexico
Do you have available places for 4 persons for tomorrow
Written August 14, 2019
Fui usuaria de la empresa, a mi me parecio confiable y responsable.
Written August 18, 2019
Please , i need reservation to 25/9 ok?? 6 persons!!
Written August 11, 2019
you can make the reservations online on their site!
Written August 15, 2019
Здравствуйте!
Подскажите пожалуйста, какая стоимость тура полёта на шаре 16 июня. Состав: 2 взрослых, 2 детей 15 и 6 лет.
Written May 31, 2019
Hello,
I want to check if there is any available slots for 2 people on 2nd or 3rd June?
Thank you so much :)
Written May 28, 2019
If you check their website, you can book directly online.
Sorry I didn't see this in time. hope you were able to book with them. They are a quality organization!
Written June 6, 2019
Hi does the urgup baloon go close to the fairy chimney and cliffs weaving in and out
Written April 5, 2019
They do go close to fairy chimney and we went in and out some cliffs but that would depend on which ones are the ones you want to see because there are a lot.
Written April 14, 2019
We are a family of 3 adults. will be staying at Cappadocia Inn Cave Hotel,interested in Balloon ride on 27 Oct. do you recommend to call for a reservation upon arrival on 26 Oct ? Or must reserve on line?
K.Regards
Musaed
Written October 6, 2018
We had booked online. The day before hotel called us. You don't worry about it
Written October 9, 2018
Hello, how can I buy the passes or tickets, to which page should I go? Please help me
Written October 3, 2018
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