Due to the Covid 19 virus, we canceled our September 2020 cruise that was to stop in Ephesus and Istanbul. We made this decision about 3 weeks ago. At the time, I sadly emailed Sado from Ephesus tours to let him know about our decision. I was greatly impressed with his kind response. He wished us good health and hoped we would contact him if we ever traveled to his part of the world in the future. I originally did not have to give any deposit, so that was not a worry for me. From the very start of the reservation process, Sado, was wonderful to work with. He replied quickly to all my questions. And, his responses have always been kind and gracious, even when I had to cancel and when he will probably face a difficult tourist season. When we booked for both cities, we were also given a discount on the price we were going to pay. I chose Ephesus shuttle tours due to good reviews on Trip Advisor. It was a pleasant surprise when we did not have to pay a deposit initially. When traveling opens up again and we find our way to his part of the world, I will definitely contact Sado and his company, Ephesus Shuttle tours. I wish him only the best as he moves forward.