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Review Highlights
Don't get sucked in by the bull

Arranged a trip to the Aquarium and Old town at Antalya via the Thomas Cook rep. At no point was... read more

Reviewed June 29, 2019
Herusix
,
Greater Manchester, United Kingdom
Brace yourself for hard sell, nice jewellery, bit pricey.

Part of Thomas cooks waterfall trip, waste of a hour, had a lady followed me around , very hard... read more

Reviewed July 7, 2018
Julia R
,
turners hill
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Traveler Overview
  • Excellent12%
  • Very good5%
  • Average6%
  • Poor17%
  • Terrible60%
Jun 29, 2019
“Don't get sucked in by the bull”
Jun 7, 2019
“Crap”
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AltInova Mevkii Sinan Mah. Serik Cad | Suite 201, Antalya, Turkey
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+90 242 340 55 00
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Reviewed June 29, 2019

Arranged a trip to the Aquarium and Old town at Antalya via the Thomas Cook rep. At no point was it mentioned that we would be subjected to a visit to Djewels jewellery centre. First we knew was after we had set off on the...More

Date of experience: June 2019
Thank Herusix
sezin s, Manager at D Jewels, responded to this reviewResponded 2 days ago

Dear guest we are so sorry to hear this, if you have any question about your shopping and product please dont hesitate to contact with us 00902423405500 or info@djewels.com Best regards Customer service

Reviewed June 7, 2019 via mobile

Crap place the stuff are not genuine and handled wrongly by the staff. Is part of tui trip but don't get fooled by the staff the jewels are not worth half of the price they ask

Date of experience: June 2019
1  Thank 773stefanot
sezin s, Manager at D Jewels, responded to this reviewResponded 2 days ago

Dear guest we are so sorry to hear this, if you have any question about your shopping and product please dont hesitate to contact with us 00902423405500 or info@djewels.com Best regards Customer service

Reviewed June 2, 2019

Went on a TUI excursion. This was called ‘Antalya Shopping Half-Day. When it was explained by the rep, it was not pointed out that we would be spending 2 hours at jewellery centre which given the cost of the holiday and the excursion was highly...More

Date of experience: May 2019
1  Thank gas994
sezin s, Manager at D Jewels, responded to this reviewResponded 2 days ago

Dear guest if you have any question about your shopping and product please dont hesitate to contact with us 00902423405500 or info@djewels.com Best regards Customer service

Reviewed March 23, 2019 via mobile

Ring broke within two months therefore we didn’t pay monthly fees until we know the ring was fixed. Six weeks later, ring broke again. Therefore they shall not be receiving anymore money from us. They are telling us that we are lying. That we are...More

Date of experience: October 2018
1  Thank Cait322
sezin s, Manager at D Jewels, responded to this reviewResponded 2 days ago

Dear guest we are so sorry to hear this, if you have any question about your shopping and product please dont hesitate to contact with us 00902423405500 or info@djewels.com Best regards Customer service

Reviewed October 29, 2018 via mobile

We went here with Thomas Cook as of the waterfalls trip( we thought it would be reputable) My husband bought an eternity ring for me as it was our anniversary. I got it valued at home for insurance and it is worth half of what...More

Date of experience: October 2018
1  Thank M1880AHdebbieh
sezin s, Manager at D Jewels, responded to this reviewResponded 2 days ago

Dear guest if you have any question about your shopping and product please dont hesitate to contact with us 00902423405500 or info@djewels.com Best regards Customer service

Reviewed September 15, 2018 via mobile

On 11/09/2018 we had gone for the waterfall trip that came with our package - the rep on the tour bus was giving a very informative details on these rare stones that you would only find in this area of Antalya- so everyone on the...More

Date of experience: September 2018
3  Thank Saiful_54
Reviewed September 10, 2018 via mobile

Really wish I had stayed on the bus and not gone inside this jewellery shop as I made the mistake of saying "I liked the zanite stone. There selling tactics are bordering on bullying. Like many others I was not made aware that this stop...More

Date of experience: April 2018
3  Thank Kelly A
sezin s, Manager at D Jewels, responded to this reviewResponded 2 days ago

Dear guest we are so sorry to hear this.. if you have any question about your shopping and product please dont hesitate to contact with us 00902423405500 or info@djewels.com Best regards Customer service

Reviewed August 30, 2018 via mobile

Avoid this place like the plague sold a watch £700 got her down to £550 way to Easy son checks it out on line it’s worth Maxim also while there they tried to pressure us in to buying a £20000 pound ring which we seen...More

Date of experience: August 2018
7  Thank CeceT19
sezin s, Manager at D Jewels, responded to this reviewResponded 2 days ago

Dear guest we are so sorry to hear this, if you have any question about your shopping and product please dont hesitate to contact with us 00902423405500 or info@djewels.com Best regards Customer service

Reviewed July 12, 2018 via mobile

I feel I have to add to the reviews already posted by previous visitors to this establishment in Turkey. We arrived on a coach as part of the waterfalls trip, and in the beginning thought it was a lovely informative part of the trip to...More

Date of experience: May 2018
6  Thank KazzaHerefordshire
Reviewed July 7, 2018

Part of Thomas cooks waterfall trip, waste of a hour, had a lady followed me around , very hard sell, putting jewelry on me, kept walking away them finding me other things to look at. Had to bite my toungue and stay polite. Really wanted...More

Date of experience: June 2018
Thank Julia R
sezin s, Manager at D Jewels, responded to this reviewResponded 2 days ago

Dear guest we are so sorry to hear this,we are working for so long time with Thomas Cook.. if you have any question about your shopping and product please dont hesitate to contact with us 00902423405500 or info@djewels.com Best regards Customer service

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Questions & Answers
Ask a question
C. F
May 6, 2016|
Answer
Response from Anita P | Reviewed this property |
I suspected it for a long while now...thanks for confirming this. They are just pushing all of the customers down into the fire for their own benefits.
0
Votes
eileentubridy
May 4, 2015|
AnswerShow all 2 answers
Response from C. F | Reviewed this property |
They claim their prices are fine. They only allow you to return goods in person at their store in Antalya. If you can prove the jewelry is damaged and/or send them lots of threatening emails (about reorting them to the... More
1
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