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Royal Carriage Club

48 Reviews
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Royal Carriage Club

48 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Top Selling Tours & Activities in and around Djerba Island
from $30.92
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louangel wrote a review May 2015
London43 contributions21 helpful votes
We booked a last minute get away to Djerba without much planning around what we were going to get up to once we arrived. We popped into the Royal Carriage Club one morning after finding it on Trip Adviser. We are not regular nor advanced riders but do very much enjoy horse riding. So helpful and welcoming, Moncef made us a lovely cup of tea, and was able to fit us in for a two hour promenade the following afternoon. We were offered a lift from our hotel and were dropped back all included in the reasonable cost. It was a lovely, peaceful couple of hours. Our guide Majid spoke French and very little English but we were all able to understand each other with my little bit of school girl French and he was very patient. Horses were very well behaved and really loved it when we let them go a bit. Hopefully I'll return to Djerba and I'd love to go on another promenade organised by the Royal Carriage Club, or even better go to their school and really brush up on my riding! Thank you to Moncef, Jacqui and Majid for a fabulous experience!
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Date of experience: April 2015
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Jameslewis1807 wrote a review Jan 2015
Paris, France1 contribution
I am an absolute beginner at horse-riding but my girlfriend is completely addicted and has been riding since a very young age. Recently, we both stayed at the Royal Carriage Club for a week of riding (two hours a day each) and this was the best and most comfortable holiday we have ever been on, by far. We were welcomed into Jacqi, Moncef and James' home with great hospitality. Each day started with breakfast, followed by a delicious home-cooked lunch and dinner, and during our stay we were granted our privacy and company in equal and flawless measure. The riding was incredible too. The horses are kept in great condition and thankfully maintain their personality due to Jacqi and Moncef's expertise. Moncef is a brilliant, friendly and patient instructor. I am amazed at my progress after a week, made possible because of such ideal riding conditions. I wholeheartedly recommend the Royal Carriage Club for every level of rider. Our holiday was a truly fantastic experience and we will be sure to come back very soon!! Thank you Jacqi, Moncef, James, Tornado and Costa
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Date of experience: December 2014
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Reem B wrote a review Jul 2014
3 contributions3 helpful votes
Club owners only care about intermediate to advanced riders; they won't look at you if you're a beginner. They're also after people with good money; a couple of lessons won't do for them. So make sure you go with a pocket full of cash and previous experience in riding.
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Response from RoyalCarriageClub, Owner at Royal Carriage Club
Responded Aug 2, 2014
We are surprised at the entire contents of your review, and would like to give our point of view: You arrived at our club on a Sunday afternoon requesting a beginner riding lesson, we explained that many riders had pre-booked and that we had a waiting list, however we booked you a lesson on Tuesday, with a private instructor and lent you riding equipment as you had nothing with you. You really enjoyed the beginner lesson and wanted at least one more before you finished your vacation, so we booked you another lesson on Thursday and requested a small deposit of 8.60 Euros to secure the hour for a private lesson. We also drove you back to your hotel to avoid you paying a taxi. You arrived for your second lesson at 9.25 instead of 9am, your instructor and horse were waiting since 9am and you explained that you had overslept and you didn’t think to call us eventhough you had our phone number. You asked if we could be flexible and start at 9.25 until 10.25, we explained that the next rider for the lesson at 10am was already there and we could not ask her to wait, however we offered your lesson up to 10am as planned, for which you refused, we offered you a refreshment and another lift back to your hotel for which you refused. You then asked for a refund of your deposit and we explained that we had blocked our planning so not to take anyone else and that it was not our fault, also that normally the full amount would be due, but we were prepared to just take the deposit. Finally, due to the fact you were leaving Djerba the following day and we were fully booked in the afternoon, we offered you a 50% reduction on a lesson when you next come back to Djerba which you also refused. So, how can you make a review like this? We tried very hard for you to be satisfied and always take our work and commitments seriously (as you can see on all the reviews)
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Dutch wrote a review Jan 2014
The Netherlands11 contributions7 helpful votes
+1
We booked a week of daily promenades in advance and were offered a personalized program for us and our 11 year old daughter. Communication and service was perfect from the first email up to the final cup of coffee we had with Jacqui and Moncef. Very flexibel and nice people who have done their utmost to make our expectations more than come true. Although we all had horseriding experience the horses really offered an extra challenge as they come with spirit. We enjoyed the wonderfull promenades and the competent guidance of Majid. Picknick on the beach and bbq at the ranch, all was made possible. The jumping lesson our daughter had at the last day was kind of disturbed by bad weather but was nevertheless still a succes and triggered to think about a full week of training for her during a next vacation. We defenitely recommend others to book at the Royal Carriage Club and enjoy what they offer: a great experience! Moncef, Jacqui, James, Majid and Ali, thanks a lot.
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Date of experience: December 2013
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woowoo60 wrote a review Jun 2013
uk148 contributions19 helpful votes
We booked 10 hours tuition....riding x promenade.... very good prices... Jacqui sorted the hours around our holiday.. We had a fantastic experience.... Beautiful horses and they are very much loved x cared for... We learnt so much about the horses and riding...how they behave...and to have the confidence to ride them... Moncef....I think I drove him mad! we also learnt sooooo much about this beautiful island and the people... I didnt want to come home!
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Date of experience: June 2013
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