Banyan Tree Spa Phuket

Banyan Tree Spa Phuket, Thalang District: Hours, Address, Banyan Tree Spa Phuket Reviews: 5/5

Banyan Tree Spa Phuket
5
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
About
Internationally acclaimed Banyan Tree Spa Phuket opened in 1994 as the pioneer of the tropical garden spa concept with an emphasis on Asian therapies and a non-clinical, holistic focus on spiritual, mental and physical harmony. Banyan Tree Spa Pavilions are re-creations of royal Thai salas in all their splendour. Engage in an uplifting and rejuvenating spa experience with a comprehensive range of Asian therapies and complementing meditation and yoga classes At Banyan Tree Spa, the highlight of each spa experience is the training of its spa therapists. Banyan Tree Spa Academy Phuket was set up in 2001 to train a dedicated group of spa therapists for Banyan Tree Spas, ensuring high quality service standards and consistency in all its Spas around the world. To date, Banyan Tree Spa has set up academies in Bintan in Indonesia, Phuket in Thailand and Lijiang in China. Opening hours: 10 am to 10 pm daily
Suggested duration
1-2 hours
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5.0
210 reviews
Excellent
171
Very good
28
Average
9
Poor
2
Terrible
0

Sephora
Stockholm, Sweden238 contributions
nice atmosphere
Nov 2021
highly recommenced if you are staying in hotel.
massage quality is good, staffs are helpful and friendly.
spa rooms are separated villas with pool as well.
nice atmosphere in a relaxing environment.
clean and nice
Written November 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

tongrachel
Hong Kong, China199 contributions
Need more professional therapists
Jan 2020
I had a deep tissue massage and I asked the therpaist to focus on the lower back and the shoulder. I asked a strong pressure a few times but she increased the pressure for about few minutes and then back to medium pressure. I came quite often and definitely feel that she is new therapist. She just did the routine without paying attention. Disappointed.
Written January 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear tongrachel, I appreciate your time to leave us your constructive review of your experience of Deep Tissue Massage. I am disappointed to note that our therapist skill did not quite live up to your earlier experience. This issue has been addressed to our Spa trainers to ensure effective training is taken place. Hopefully this one time less perfect experience will not mar your further visit to Banyan Tree Spa Phuket. Please also do not hesitate to contact me should you decide to re visit us and I will personally ensure your experience will be a positive one. Best regards, Arphatsara Thunngan Director of Spa & Gallery Operations
Written January 31, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

jelinc2016
Singapore, Singapore29 contributions
Ok experience, good value for money
Nov 2019 • Family
The Spa had a half day package comprising of lunch so it was well worth it. Therapist only so so but my husband’s one was great and cured his bad back. Overall 3/5 as mine was sub par whilst his was great.
Written November 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear jelinc2016, Thank you for sharing your experience and feedback on therapist skill which somehow does not meet your expectation. On the other hand, your husband's therapist had done a good job in curing his bad back. We will ensure the team receive sufficient and effective training to improve their skills consistently. The team and I are looking forward to welcoming you back and also delivering our service excellence on your return visit. Best regards, Arphatsara Thunngan Director of Spa & Gallery Operations
Written November 28, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Monica D
New York City, NY13 contributions
Stunning
Sep 2019 • Couples
The Banyan tree in Phuket is AMAZING, everything from the rooms to the laoyout of the hotel to the dining options!
Written September 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Monica D, Thank you for choosing Banyan Tree Phuket as your holiday destination. We're pleased to hear that you truly enjoyed your stay with us and all our service and facility meet your expectation. We wish to be serving you again when you return to Phuket for your next holiday. Best regards, Arphatsara Thunngan
Written September 28, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

seungki
Seoul, South Korea8 contributions
Overall not recommend based on the cost
Aug 2019 • Couples
Reception was very poor and sloppy. Therapists were not good enough to kind.
And the room was not comfortable.
Written September 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Trek24324343315, Thank you for choosing our Spa service and for reviewing your experience. Allow me to share with you that our Spa is currently undergoing maintenance in different areas of the Spa including Spa reception and Spa treatment rooms so we can cater to our guests better. For your feedback regarding the therapist skill, I will share your comment to our Banyan Tree Spa Academy and we will take note of it for our improvement. Thank you for sharing this with us. I offer my sincerest apologies for our shortfalls and hope you would accept this. We hope to be given other opportunities in the future to be of service to you again and prove that we are worthy of your kind patronage. Best regards, Arphatsara Thunngan Director of Spa & Gallery Operations
Written September 21, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

MarsyitaM
Singapore, Singapore26 contributions
Fantastic experience
Aug 2019 • Solo
I was staying in a nearby resort within the Laguna Estate and called in to make a last minute reservation and they were able to accommodate me. The service from receiving the guest to the massage experience to the post care was amazing. Was truly pampered throughout the journey. Loved, loved, loved the entire experience. Would definitely come back again!
Written September 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear MarsyitaM, Thank you for taking your time to share your great experience at Banyan Tree Spa Phuket. We're delighted to learn that the Spa journey you received from making reservation til the post treatment service, all exceeded your expectation. And by the end, you were truly pampered. We hope to get a chance to welcoming you back to Banyan Tree Spa Phuket very soon. Best regards, Arphatsara Thunngan Director of Spa & Gallery Operations
Written September 13, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Explorer21717753748
1 contribution
Excellent is not the word
Aug 2019 • Family
Excellent property and super helping attitude of staff. Overall a great relaxing experience. Not to mention the spa and it's staff. Terrific treatment. Elaborate breakfast, great reception staff, buggy rides... What all to mention
Written September 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Explorer21717753748, It's really delighting to learn that you enjoyed your time with us at Banyan Tree Phuket as well as Banyan Tree Spa Phuket service. Your compliments will definitely be shared among our colleagues as it is the great token to motivate us to strive for excellence. Thank you for sharing your experience on Tripadvisor. We look forward to welcoming you back and we hope to create more exceptional experiences during your next visit. Best regards, Arphatsara Thunngan Director of Spa & Gallery Operations
Written September 13, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travel761716
1 contribution
waaawwww
Jul 2019 • Family
Really it was a very nice resort with great hospitality
team was very professional and helpful
design and villas with swimming pool was great
Written August 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Travel761716, On behalf of Banyan Tree Spa and Banyan Tree Phuket team, I would like to sincerely thank you for taking time to share your experience on TripAdvisor. Your compliment will be definitely shared among our team members. It is surely a great motivation for us to strive for the excellence and to create the memorable experience to our guests. We wish to be serving you again in the near future. Best regards, Arphatsara Thunngan Director of Spa & Gallery Operations
Written August 23, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

AhmedAlblooshi2019
Abu Dhabi, United Arab Emirates1 contribution
Excellent and full of enjoyment stay
Jul 2019 • Family
1- The staff was excellent in hospitality.
2- Provided 24/7 transport from booked villa to the all facilities with the resort.
3- Clean and very nice villa with swimming pool.
4- Excellent restaurant with excellent service.
5- They have a great service for the massage.
6- Providing fruits on daily bases.
7- I love the stay in that villa.
8- Providing a shuttle service to the around area and market.
Written August 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your delightful experience at Banyan Tree Spa Phuket with us. It makes our day to know that you remembered the little details, and this inspires us to always improve our environment and services for our guests. We look forward to having you again.
Written August 12, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Candy
4 contributions
Weekend get away
Jun 2019 • Couples
Banyan Tree resort was always our first choice when it comes to places for spa and relaxing. It's our first time to Phuket and we enjoyed our stay at the Banyan Tree.

Couple things that would suggest is the bikes were a bit too old since we went to borrow it on a Saturday, the one my husband had was falling apart (luckily he didn't get hurt) and mine was making weird noises which I was worried it will break down any minute.

In terms of restaurant choice, we've been to almost all of them in the hotel and we feel the breakfast buffet was the best among them. The Japanese restaurant was a bit pricy and the choices at the Thai restaurant was limited.

Also we were a bit disappointed on our last day, the pool was not cleaned and we couldn't swim in the morning before check out.
Written July 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear CandyL1169, Thank you for staying with us at Banyan Tree Phuket and taking your time to share recent experience of your stay. I do apologize for your experience in regards to the bicycle condition and the pool cleanliness. These are certainly not the norm and you have a right to expect better. These issues are certainly addressed to our team for further improvement. Your valuable suggestions on the price of Japanese restaurant and choice of Thai restaurant menu, I will surely conveyed to the head of relevant department to look into it. The team and I hope that we will have an opportunity to extend our service excellence to you and your family on your next stay. Best regards, Arphatsara Thunngan Director of Spa & Gallery Operations
Written July 19, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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