Phuket Garage
Phuket Garage
5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 3:00 PM
Sunday
9:00 AM - 1:00 PM
About
Phuket Garage, evolving from Phuket Motorbike Rental in 2015, now specializes in adventure-ready motorcycles and maxi scooters ideal for touring Phuket and Southern Thailand's scenic routes. Committed to quality and customer satisfaction, we offer a fleet of well-maintained Honda bikes with premium parts and tires, and a hassle-free rental experience with hotel delivery service, embodying our passion for motorcycle tourism and the spirit of adventure.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
109 reviews
Excellent
103
Very good
3
Average
0
Poor
0
Terrible
3
Vlad R
1 contribution
Sep 2023 • Friends
I do not recommend this company. They told me the scooters are available and they will pre book it and send me a link shortly. They also requested a picture of my passport in order to send me the offer. In the meantime while i was waiting to receive the link to pay they increased the prices 2 times on the scooters, from 1950 Baht per week to 2640 baht per week. After waiting an entire week for the link to pay they tell me they have to cancel the reservation because they are to busy and don't have the scooters, keep in mind this is after they pre booked me and requested a picture of my passport. I would avoid this company, definitely very unprofessional.
Written September 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Vladimir,
First and foremost, we sincerely apologize for the frustration and inconvenience you've experienced. We understand how disappointing it can be to face unexpected changes and cancellations.
Regarding the price adjustment, it occurred because, at the time, we only had a newer model available, which was priced differently from the original quote. We strive to provide clear and timely information about our inventory and pricing, and we regret any confusion caused in this instance.
As for the booking process, we indeed did not charge you as our intent was never to mislead or inconvenience our customers. We repeatedly communicated the uncertainty of the booking due to our high demand and limited availability. We recognize that we could have been more efficient in our communications and assure you that we are working on improving our customer service responsiveness.
Your feedback is invaluable to us in refining our services and customer interactions. We would like to rectify this situation to the best of our abilities. If you’re willing to give us another chance, please contact us directly, and we'll do our utmost to ensure a smooth and satisfactory experience.
Thank you for bringing these issues to our attention, and again, we deeply apologize for any inconvenience caused.
Warm regards,
Magdalena
Written October 30, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sérgio M
6 contributions
Mar 2020 • Couples
My wife and I to travel in Thailand rent a motorbike. The bike was in excellent condition, as we had many bags, three cases were placed on the bike. In addition, there was also a roadmap with maps to visit. I definitely recommend this service.
Written March 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jeffzx10
Farnham, UK16 contributions
Feb 2020 • Couples
Hi guys
If your looking for bike rental this company is first class.
I found them on the internet nd from the UK I started emailing them.
There response time is very fast.
They even supplied me with a Thai insurance company so I could get the bike 3rd party insurance.
I took the delivery to my hotel option and bck on 1pam as we agreed the bike was there.
This is European run business and when the bike turned up they showed me ll the marks etc on the bike so I wouldn't be a victim of some of the hire scams that go on over there.
Very easy to deal with 100% If I go back I'd use them again.
Honest company won't rip you off.
Hire from them for a hassle free bike hire.
Many thanks again guys we had the best time on the bike.
If your looking for bike rental this company is first class.
I found them on the internet nd from the UK I started emailing them.
There response time is very fast.
They even supplied me with a Thai insurance company so I could get the bike 3rd party insurance.
I took the delivery to my hotel option and bck on 1pam as we agreed the bike was there.
This is European run business and when the bike turned up they showed me ll the marks etc on the bike so I wouldn't be a victim of some of the hire scams that go on over there.
Very easy to deal with 100% If I go back I'd use them again.
Honest company won't rip you off.
Hire from them for a hassle free bike hire.
Many thanks again guys we had the best time on the bike.
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Jeff!
Written February 2, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alexander S
Kuta, Indonesia1 contribution
Feb 2020
I've rented two new 2019 PCX for a good price. They had mileage like 8k km, so bikes were like new. I've asked for delivery and they bring our bikes to our hotel without any fee! Thank you once again for a great service! I will share your phone number to my friends ;)
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
thank you for your review!
Written April 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dave1812
Prenton, UK23 contributions
Feb 2020 • Couples
We hired a Honda PCX for 4 days.
The service, particularly communication was excellent. They delivered and picked up the bike when they said. Took pictures of previous marks and encouraged me to do the same. Bike was in very good condition and coped with the hills well, even though me and the wife aren't exactly small 😉
Can't think of anything they could have done better. Would highly recommend them.
The service, particularly communication was excellent. They delivered and picked up the bike when they said. Took pictures of previous marks and encouraged me to do the same. Bike was in very good condition and coped with the hills well, even though me and the wife aren't exactly small 😉
Can't think of anything they could have done better. Would highly recommend them.
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camper477736
3 contributions
Jan 2020 • Family
Really enjoyed the KTM 390 rented from Thai turla rental. The rental process was very convenient. Brought the bike to me and picked up from me when i was done. Really appreciated the advice the guys at Thai Turtla rental gave concerning sight seeing suggestions and locations. The bike performed as I expected and was in very good condition. Personally I would recommend Thai Turtla rental!!! Took some nice photos during my stay, the ktm 390 took me everywhere! Thanks
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you !
Written February 2, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alexandar
Zagreb, Croatia31 contributions
Feb 2019 • Couples
Perfect service, great bikes and beautiful owners.
Thank you for support and info about cool places to visit.
Also, great preorder experience via web site.
Thank you for support and info about cool places to visit.
Also, great preorder experience via web site.
Written March 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryanandem
Stafford, UK1 contribution
Jan 2020 • Couples
Great service, bike was in good condition and got us out and about for our honeymoon ,the bike was waiting for us on the agreed date, no hassle with returns or money back thanks 👍🏻
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
thank you for your review!
Written February 2, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
brandon b
Seattle, WA5 contributions
Oct 2019 • Solo
One of the highlights of my recent vacation to Thailand was renting a “big bike” and exploring Phuket-Krabi. Chris and Magda met me at my hotel at the specified time, it was a piece of cake! I did run into a problem with my rear tire near the end of the trip, but they answered my texts quickly and met me with another motorbike! If you are worried about running into issues in a foreign country, Chris and Magda have your back! Highly recommend, good assortment of rentals from scooters to sport bikes to adventure bikes.
Written November 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Brandon !
Written November 15, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ThePheonix
Phuket, Thailand108 contributions
Aug 2019
Rented a bike for a month from Turtla at a very competitve rate.
Magda and the team were great to deal with, very punctual on drop off and pick up and great communication all the way through.
I had a small prang, which was entirely my fault, which caused some minor damage to the bike.
You hear horror stories of rental companies charging massively inflated costs for any damage and causing all sorts of issues when a bike is returned.
Very happy to say this is not the case with Turtla. There was no drama or issues and they came up with a very reasonable cost for the minor repair.
All in all, it was a fantastic service and I have no hesitation in recommending them for your bike hire needs here in Phuket.
Thanks guys!
Magda and the team were great to deal with, very punctual on drop off and pick up and great communication all the way through.
I had a small prang, which was entirely my fault, which caused some minor damage to the bike.
You hear horror stories of rental companies charging massively inflated costs for any damage and causing all sorts of issues when a bike is returned.
Very happy to say this is not the case with Turtla. There was no drama or issues and they came up with a very reasonable cost for the minor repair.
All in all, it was a fantastic service and I have no hesitation in recommending them for your bike hire needs here in Phuket.
Thanks guys!
Written August 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Mark for your review!
Written August 18, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MikeJones8219
Guangzhou, China
Do I need a drivers license to drive a scooter?
Written November 8, 2018
Hi, yes.In Thailand to drive a scooter you should have motorcycle driving license
Written November 10, 2018
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