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Surf House Phuket - Patong Beach

Kathu, Thailand
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About Surf House Phuket - Patong Beach
Surf House Patong is the latest, family friendly, surf themed attraction to hang out in Patong, Phuket. Safe, Fun and Exciting, the venue features the Double FlowRider surf machine which allows one to surf on a perfectly consistent sheet wave. There's no better place to get wet, so see you at Surf House Patong!
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Hours Today: 11:30 AM - 8:00 PM
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Surf House Phuket - Patong Beach
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152Reviews2Q&A
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Alexandre A wrote a review Mar 2020
1 contribution
This place is a SHi TRAP. They steal the tourist money: We paid 1000baht for 1hour of practice TO LEARN because it was supposed to be a novice session. The boss let his sons play while the CLIENTS/ CUSTOMERS are willing to learn, making lose us about 30minutes of session. I DO NOT PAY TO WATCH kids enjoying the pool of daddy while clients are in. Specially the kids of the boss. They can enjoy when they want but not when people pay! The staff was not polite, not nice, just here to take your money. Not even smiling. (to do not say arrogant.). you should take people that are really motivated to work lol. They spent more time joking with the boss’s kids than taking care of clients! crazy situation. Its a question of Safety too!!!! somebody can hurt himself. The team was more taking care about the son of the boss than the customers which go spend their money their to learn and enjoy. Please go to the one in Kata the staff is no joke and you will not waste your money., they are present for you and serious people. Spread -around you if u are willing to do this activity.
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Date of experience: March 2020
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Response from Joe A, Director at Surf House Phuket - Patong Beach
Responded Mar 19, 2020
Hi there I'm afraid there's a misunderstanding. There is no 'boss son' or whosoever that should be allowed to do this. If you can provide me with the sessions that you were in, I would be more than happy to arrange a complimentary session for you as a recovery service. Pls email to info@surfhousephuket.com and we will work on it immediately. Joe Surf House Team
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Vikki G wrote a review Feb 2020
Peterborough, Canada102 contributions51 helpful votes
We went in for a drink, the staff were not very friendly, all drinks were a lot double everywhere else’s prices. It took a while for them to make 3 drinks and there was maybe 5 other people in there (who all already had their at stuff not sure why it took so long). It was entertaining to watch people on the wave rider, some were just learning others were really good.
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Date of experience: February 2020
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Response from Joe A, Director at Surf House Phuket - Patong Beach
Responded Feb 22, 2020
Hi there Thank you so much for your review. We will share this with the operation team and encourage them to be mindful to the experience of our guests. Regards Joe Surf House Team
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Debbie R wrote a review Jan 2020
Warrington5 contributions8 helpful votes
Held corporate event, very professional, good food served promptly, excellent staff, knowledgeable instructors. Would highly recommend!
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Date of experience: January 2020
2 Helpful votes
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Response from Joe A, Director at Surf House Phuket - Patong Beach
Responded Feb 22, 2020
Thank you so much for leaving us a review! We will encourage our staff at Surf House Patong Beach to keep up their great work and professionalism. Do come back again and do keep recommending Surf House! Joe Surf House Team
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PatchWelling wrote a review Dec 2019
Marlow, United Kingdom1292 contributions133 helpful votes
We found this restaurant/bar walking and exploring Patong area from our Resort. The restaurant/bar/hotel sits on the road facing Patong beach, about 20m from the Patong Beach sign and Police but. We were looking for the Phuket Smart Card for bus to Phuket but they sell Bus shuttle tickets and. It the local bus. Anyway, services was so good and friendly that we’d sat and had drinks here, and being entertained watching the surfers in the Surf 🌊 dome on the FlowRider. It was nice watching people learning to surf, playing and being tutored. It is about 1590 Baht for an hour surf, for an adult, I think, with tuition. Otherwise, a pro can expect to pay around 990 Baht. Do expect to be on show!
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Date of experience: December 2019
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Response from joeang1981, Director at Surf House Phuket - Patong Beach
Responded Dec 26, 2019
Thank you so much for visiting Surf House Patong Beach! We look forward to more recommendations from you! Joe Surf House Team
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Amina Bristow wrote a review Nov 2019
2 contributions1 helpful vote
Paid for my son to do surfing here, he’s 13 and never surfed before, during his ‘hour’ which is 1290bht there was also 4 men who was really good at surfing, this meant my son got about 15 mins actually surfing and 45 mins watching others! Manager had a so what attitude. Male surf instructors were lovely though, female instructor not so, she needs to learn to smile 😊
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Date of experience: November 2019
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Response from joeang1981, Director at Surf House Phuket - Patong Beach
Responded Dec 5, 2019
Hi there Thank you for your review. The standard hour is on a shared use basis however there are private booking available if you ever want to do it again. We will encourage our managers and staff to do their job with a more genuine attitude. Joe Surf House Team
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