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Krabi Andaman Tour & Transfer

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Krabi Town, Thailand
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About Krabi Andaman Tour & Transfer
Welcome to Krabi Andaman Tour and Transfers We are a professional and reliable travel and tour company with over 20 years experience in the industry. We pride ourselves in taking care of all of our guests needs and providing a safe, friendly and stress free holiday. We know organizing reliable tours and transfers can be difficult, let us take care of this for you while knowing you are in safe han
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Krabi Andaman Tour & Transfer
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Lelovica wrote a review Jan 2020
3 contributions1 helpful vote
Me and my friend we booked the Plankton tour on the long sailboat. The tour departed two hours late and we missed the sunset. No apologies or explanation whatsoever. Our guide did not know any English, not even basic words. Our boat was filthy and very UNSAFE, with electric cables falling from the ceiling and water coming from the sea on the floor. The snorkeling set was used and dirty. No water provided. At one point we were left on an island with no explanation and served a terrible dinner with no cutlery. We had to eat with our hands. Or some people used cutlery from pervious tourists (no washing) after dinner our guide disappeared and we had to beg other boats to take us. Eventually the guide appears again, took us to the plankton spot and no plankton were there. The only way to see them was taking the water from the sea and pouring it on yourself. After this terrible experience we were transferred to a classic boat with no explanation on why and with no safety measure. WE LITERALLY HAD TO JUMP FROM ONE BOAT TO ANOTHER. If you care about your safety avoid this tour and this travel agency. They have total disregard for human life.
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Date of experience: January 2020
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Jane V wrote a review Dec 2019
Greater London, United Kingdom2 contributions5 helpful votes
Fistly I had a minibus booked to go from my hotel in Ao Nang to Koh Lanta all was going well until we were dropped off in the middle of nowhere to change minibus. We were there for 45 minutes. This was not explained when i booked the trip and other passengers were confused when we stopped and told to get off with no explanation. Noone seemed to speak English to explain what was happening. One passenger became irrate and was told to go back to Ao Nang if wasn't happy. The trip took 4 and half hours. I was told it would take 2 hours. Seems like all passengers were given different information. That wasn't all my return trip was even worse. My minibus was due to pick me up from Koh Lanta at 11am to go to Krabi. I was going to spend the day in Krabi town before my early departure back to the uk the following morning. Myself and hotel staff made several calls and eventually was told the minibus would be there at 3pm. It eventally came at 4pm. The driver dropped all other passengers I was the last passenger. He claimed he didn't know where the hotel was despite giving the full address not only when I booked the trip, but also to the driver. I asked him to call the hotel for directions (i had the phone number) He refused. I then phoned myself and handed the phone to him to get directions. He said it is very far and started pointing. I didn't know the area and didn't know what to do. He said I will take you cheap price 100bht. I felt I had no choice and was very concerned being a single female. We drove for about 5 minutes. The hotel was on a main road. 5 minutes drive from the airport it was not far at all. I do not believe he didn't know the hotel. It was a scam to get money from me. 100bht is pocket change, but i had already pre paid for my ticket. Fortunately for me my flight was the next day otherwise I would have missed my flight with the minibus being 5 hours late. I obviously would not recommend this company at all. It is a shambles and will give Thailand a bad reputation. This truly spoilt my holiday experience.
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Date of experience: December 2019
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Sgtraveller wrote a review Dec 2019
Singapore, Singapore2 contributions
This company is a cheat and the some of the people working here and excessively rude. If you wish the take an island tour in Krabi, use other tour providers. They charged us for a big boat, but on the dock overloaded people on dingy old boats- telling everyone that the big boat will come to pick us up on the next island. On the island, they again started loading people in the old boat. When some people complained they were threatened that they will be left behind on the deserted island if they said anything! It was a horrible experience: we only had one day to spend in Krabi and they completed ruined it for us.
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Date of experience: December 2019
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Paul wrote a review Dec 2019
Lot-et-Garonne, France1 contribution
I purchased the tickets the day before after discussing the price for an hour and what type of boat we would be on. Having previously done tours by longtail, I was assured that it would be all on a long tail. Next day, no long tail, just a wreck with sixty people crammed on board. The boat left one hour late. Everything was hurried at every beach, park closing as we got there, no beach at sunset, eating in the dark than again hurried back on the boat. In all the years of coming to Thailand this was the greatest disappointment and rip off. At the end of the tour, once onshore, I complained to the organiser, it was of no use, he refused any compensation. They are thieves of the worst kind. On my return to Bangkok I will take the time to report this to the Tourist Police. People, Please Avoid these thieves.
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Date of experience: December 2019
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Alvi Mysha Arnica wrote a review Dec 2019
Dhaka City, Bangladesh2 contributions
I went there on my Honeymoon .The 7 island tour and the sunset package was the most suited for that vacation. Mr. Joe was an amazing and a very helpful person as well as friendly.He made our journey really interesting. Next time we will definitely take this tour with Mr. Joe as a tour guide when we will be in Krabi. ATTN. JOE--- YOUR FRIEND FROM BANGLADESH HAVEN'T FORGOTTEN YOU<3
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Date of experience: September 2019
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