From initial communications with Francisco, everything was great. Organising a custom itinerary for a private tour and keeping in regular contact with us throughout.
From using my branding on the vehicle (unrequested, a very nice touch), to collecting us at the airport and transferring us to the hotel.
Amani the guide was a great host, helping out with issues on check-in at the hotel, his eyesight (without binoculars) was incredible, spotting animals from distances we needed binoculars to identify!
We picked the food up at the start of the safari from local suppliers, the chef created some remarkable meals from scratch while camping, incredible what Cabello managed to create.
Everything was organised perfectly, we had some incredible animal experiences and I wouldn't hesitate to recommend Lappet Faced Safaris to anyone and everyone.