Shakeel and Abbas at Blue Lotus were fantastic helping to organise our seven day safari visiting Tarangire, Ngorongoro Crater, Serengeti and Lake Natron. We communicated mostly by WhatsApp and we found them very fast and efficient to respond to any question, or to quickly help us book and organise activities such as a hot air balloon ride in Serengeti. They organised our safari car and guide/driver Clarence, who really made our trip special. Clarence was great with our seven year old son, making the trip fun and always interesting. His knowledge of the animals, commitment to communicating with the other guides to help track what we wanted to see, and experience of where to park the safari car to get the best view etc. He worked tirelessly to make our holiday very special and went the extra mile at every opportunity.