The Tanzanite Experience

The Tanzanite Experience

The Tanzanite Experience
4.7
8:30 AM - 5:30 PM
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
8:30 AM - 5:30 PM
Sunday
10:00 AM - 3:00 PM
About
Visit The Tanzanite Experience and learn about the history, mystery and rarity of this precious gemstone, unique to Tanzania. Through a series of interactive tours and visual exhibitions, including a replica of a Tanzanite mine shaft, visitors discover how tanzanite was created, named, mined, cut, polished and graded. There is also the opportunity to purchase tanzanite direct from the source with all gemstones purchase being accompanied by a certificate by The Tanzanite Laboratory™. The museum is located in the center of Arusha Additional stores are open at Arusha Coffee Lodge, Maramboi Tented Camp, Manyara Airport, Manyara Serena Lodge. Ngorongoro Serena Lodge, Seronera Visitors center, Serengeti Serena Lodge, Kilimanjaro Intl Airport, Zanzibar Airport & Zanzibar Airport. The Tanzanite Experience is dedicated to creating a greater awareness of the rare and precious tanzanite and offers visitors a complete ‘tanzanite experience’.
Duration: 1-2 hours
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  • GaD
    Czech Republic31 contributions
    5.0 of 5 bubbles
    The Tanzanite Experience is a (free) small but very informative museum. Our guide, Beverly, walked us through and gave us a detailed explanation of what tanzanite is, how it's mined and refined, and what are the characteristics. Beverly was very nice and smiley and it was an overall pleasant visit. There is also a shop in front of the museum. I had a limited budget, but Beverly helped me choose the perfect set to match my wishes with my budget. She also advised me on what looked good on me and on the quality of the tanzanite jewellery. I was also congratulated on becoming one of tanzanite owners. It was a nice experience shopping there. The jewellery is more expensive compared to the jewellery stores on the street, however, Tanzanite Experience provided me with all certificates and advised me on how to declare / what to show at the airport, so I feel it was definitely worth it. Therefore, Tanzanie Experience recommended.
    Dear Guest, Wow, that was extremely pleasing to read, thanks so much for taking out your time in writing it! :) We couldn't be happier that you had the awesome experience that you did, especially with Beverly, well done to her for keeping up the highest standard and living up to our name! :) Yes, with Tanzanite Experience, one should never be worried about price, as we try our best to ensure we are well stocked up so we have something for everyone, and grateful that this worked well for you. Thanks once more for your visit and for recommending us, until next time...!
    Written April 29, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2024
    Traveled solo
    Written April 13, 2024
  • John M
    6 contributions
    5.0 of 5 bubbles
    I can't exaggerate how good this buying experience was. I visited the outlet in the Four Points hotel in Arusha. Elitruda waited on me and led me meticulously through the process of selecting a cutting and selecting a setting. The gem cutting and jewelry craftsmanship are unparalleled. Elitruda enriched the experience by narrating the history of the gem and its value on the market. The provision of detailed certificates and the duty free pricing made this more of an investment than a purchase. But I will be back to invest in all the people I love.
    Dear Guest, We are so grateful for this awesome review. "Unparalleled Experience", wow that's a top remark and we are humbled by that! Glad that you enjoyed every bit of it. Good job Elitruda for doing what you do best, we are lucky to have an awesome team that loves everything about Tanzanites just as much as we do! Looking forward to your next visit! :)
    Written June 22, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2024
    Traveled solo
    Written June 15, 2024
  • AdelioMFA F
    Phnom Penh, Cambodia3 contributions
    5.0 of 5 bubbles
    I had an amazing experience working with The Tanzanite Experience to design my custom made pendant. I got the best present for my loved one! An you do not need to be on site, you can handle the entire process with an Internet connection. The level of customer service is exceptional. The Team, particularly Mr Liebard their General Manager, was so helpful in selecting the appropriate stone for my needs and budget. They were always professional and effective in their communication. I did not think that the entire process could be done on such short notice… perfect for people who tend to be late with anniversary gifts 😊. Their collaborative tool was incredibly helpful, allowing me to be involved in every step of the process, from my initial idea to conception, the design and production phase. (Yes, you can actually see them creating your piece almost in real time.) I received real-time pictures and updates on the forging of the pendant, which made the entire experience engaging, informative, unique and exciting. The final product exceeded my expectations. I highly recommend this company to anyone looking for a personalized and unforgettable present with a proper certificate of Authenticity A real “Tanzanite Experience”
    Thank you for your amazing review! We’re delighted you had a positive experience designing your custom pendant with us. It’s great to know that our online process, exceptional customer service, and collaborative tool exceeded your expectations. We’re pleased that Mr. Liebard and the team could assist you effectively and that the final product was perfect for your loved one. Your recommendation means a lot to us. Warm regards, The Tanzanite Experience Team
    Written August 24, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2024
    Traveled as a couple
    Written August 23, 2024
  • Patti
    Decatur, Illinois1 contribution
    5.0 of 5 bubbles
    I highly recommend visiting Tanzanite experience if you are interested in the history of tanzanite or in purchasing some. Rebecca, our guide and salesperson was highly knowledgeable and patient with our indecision. We checked a couple of other places but came back and bought from Rebeca. We had confidence in their assessments of the stones and their value. I highly recommend.
    Thank you for your wonderful recommendation! We're delighted to hear that you found the Tanzanite Experience informative and that Rebecca provided you with exceptional service. It's great to know that you felt confident in your purchase. We appreciate your trust and look forward to welcoming you back! Warm regards, The Tanzanite Experience Team
    Written October 28, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2024
    Traveled with family
    Written October 26, 2024
  • Forrest W
    1 contribution
    5.0 of 5 bubbles
    The Tanzanite Experience is THE place to go for Tanzanite stones and jewelry. I actually ordered online (from Switzerland) as I was looking for an engagement stone and Eunice, along with the entire sales team, were incredibly helpful. Eunice responded extremely quickly and shared photos of many stones with detailed descriptions making it possible for me to the find the perfect one. Payment was secure, fast and easy and confirmation from the sales team was fast and professional. The stone was shipped via DHL express within the estimated delivery time and arrived safely and securely. Included with the stone were the signed authentication documents and some information on the stone itself which was wonderful and interesting to read. I appreciate that all aspects of the processing and documentation of the stone are done locally. I hope I can visit their museum one day in the future (I have heard from friends and family who have visited that it is even more impressive in person). If you're looking for a special stone with great provenance look no further!
    Thank you so much for your thoughtful review! We're thrilled to hear that you had such a positive experience purchasing your engagement stone with Eunice and our sales team. It's wonderful that the online process was smooth, and we're glad you felt confident and secure throughout. We're especially happy that the documentation and authenticity of the stone added to your experience. We hope you do get the chance to visit our museum in the future—it’s always a pleasure to show guests in person the beauty and history of Tanzanite. Warm regards, The Tanzanite Experience Team
    Written January 9, 2025
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2024
    Traveled solo
    Written January 9, 2025
  • Nancy and Randy V
    Minnesota4 contributions
    5.0 of 5 bubbles
    I was traveling with Overseas Adventure Travel and this was a stop as part of our travel itinerary. My husband and I were impressed with the staff and the tanzanite presentation provided by this shop. We were not pressured in any way to purchase, when we looked at all the beautiful gemstones. When we decided to purchase a gemstone, Beverly was very helpful in explaining what we were looking at and buying. She was pleasant and highly professional. We felt comfortable purchasing this precious gemstone and highly recommend this shop. Nancy and Randy, USA
    Dear Nancy and Randy, Thank you for sharing your wonderful experience! We’re delighted you enjoyed the Tanzanite presentation and appreciated our staff's assistance. Beverly will be pleased to know her support made a positive impression. Your recommendation means a lot to us, and we hope to welcome you back ! Warm regards, The Tanzanite Experience Team
    Written September 28, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2024
    Traveled as a couple
    Written September 27, 2024
  • CaroFR06
    Antibes, France27 contributions
    5.0 of 5 bubbles
    I was doubtful about the value of this visit but it turned out to be very interesting. Admission is free, we have a film that explains the search for tanzanite and the process to end up with a jewel. Then we visit a reproduction of a mine with a guide that gives very interesting explanations. Then the store. Very nice jewelry but a little expensive:-) but it’s just for the pleasure of the eyes. In short 30 minutes of sightseeing that are worthwhile. Very clean toilet.
    Thank you very much for your positive feedback! We're delighted to hear that you found the visit interesting and enriching. We strive to provide an immersive experience that allows our visitors to better understand the process of discovering and transforming tanzanite into beautiful jewelry. We're glad that our guide made the visit even more captivating for you, and we also appreciate your comments regarding the cleanliness of our facilities. We hope you’ll keep fond memories of your time with us, and if the opportunity arises, we would be thrilled to welcome you back. Thanks again, and see you soon! Warm regards, The Tanzanite Experience Team
    Written January 20, 2025
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2025
    Traveled with family
    Written January 17, 2025
  • HopIntoOurBags
    3 contributions
    5.0 of 5 bubbles
    The Tanzanite Experience is an absolute gem—both literally and figuratively! This boutique museum and store provides an insightful journey into the fascinating world of the rare Blue Zoisite. Derrick’s thorough explanation of the history, mining process, and cultural significance made the immersive tour both educational and captivating. Thanks to Derrick’s guidance, we found a piece that perfectly matched style and budget without feeling pressured to buy. If you’re in Arusha, don’t miss the chance to visit the Tanzanite Experience. It’s more than just a store.
    Thank you for your glowing review! We’re delighted that you enjoyed your visit to The Tanzanite Experience and found it both educational and captivating. Derrick’s expertise and friendly guidance make the experience special, and we’re thrilled he helped you find a piece that matched your style and budget without any pressure. We appreciate your recommendation and couldn’t agree more—it’s more than just a store! If you’re ever in Arusha again, we’d love to welcome you back for another memorable visit. Warm regards, The Tanzanite Experience Team
    Written December 30, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2024
    Traveled as a couple
    Written December 27, 2024
  • Tara T
    40 contributions
    5.0 of 5 bubbles
    Odilia was amazing! They have a short film explaining the discovery of tanzanite, then she walked us through the mining process and answered questions. With grace and patience she showed us pieces and responded to questions, even offered tea or coffee. We were very happy with our customized and certified purchases.
    Thank you for sharing your wonderful experience with us! We’re delighted that Odilia made your visit memorable with her knowledgeable and patient guidance. It’s great that you enjoyed the short film, the tour, and the customized purchases. We hope to welcome you back soon for another exceptional visit. Warm regards, The Tanzanite Experience Team
    Written November 10, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2024
    Traveled with family
    Written November 9, 2024
  • Stewart C
    16 contributions
    5.0 of 5 bubbles
    We looked at 6 tanzanite shops to purchase a memorable gift for our holiday and each time was disappointed until we met Beverly Laizer at the Arusha Airport shop. She was simply amazing, understood the mission and arranged for the purchase of an expensive item to be deleivered from a previous store, resized and transported to our hotel in Zanzibar. Further to this we made two further purchases we had not expected to make. No sales pressure. A really delightful experience made possibly by Beverly.
    Thank you for your glowing review! We're thrilled to hear about your positive experience at our Arusha Airport shop and that Beverly Laizer provided such outstanding service. It's wonderful to know she understood your needs, facilitated a seamless purchase process, and went above and beyond to ensure your items were resized and delivered to your hotel in Zanzibar. We’re also delighted that her efforts led to additional unexpected purchases—all without sales pressure. Beverly will be thrilled to hear how much you appreciated her exceptional service. Thank you for choosing The Tanzanite Experience to make your holiday even more memorable. Warm regards, The Tanzanite Experience Team
    Written January 8, 2025
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2025
    Traveled with family
    Written January 2, 2025
These reviews are the subjective opinion of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.7
4.7 of 5 bubbles623 reviews
Excellent
499
Very good
85
Average
30
Poor
7
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2

These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

Vic
Germany9 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
Highly recommend visiting one of The Tanzanite Experience store locations, we visited the outlet in Manyara Kibaoni, and ask as many questions regarding the stone you are looking for. The staff are highly knowledgeable, give their honest opinion, and have a thorough E2E (end-to-end) process that ensures you’re getting what you pay for.

Big shout out to @Elizabeth Deus who provided top attention and knowledgeable service to our experience at the Manyara Kibaoni outlet!
Written January 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your recommendation and for highlighting your positive experience at our Manyara Kibaoni outlet! We’re thrilled to hear that our knowledgeable staff and thorough end-to-end process met your expectations. Elizabeth will be delighted to know she made such a positive impact on your visit. We appreciate your support and look forward to welcoming you back! Warm regards, The Tanzanite Experience Team
Written July 23, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Natalie F
1 contribution
5.0 of 5 bubbles
Nov 2022
I highly recommend visiting the Tanzanite Experience - both in person and online.

My husband and I recently had a wonderful trip to Tanzania in Nov/Dec 2022, part of which was near Arusha where these beautiful stones are mined. It was during this trip we visited one of Tanzanite Experience stores where I could fully appreciate the beauty and quality of the tanzanite sold there. I didn't make a purchase while in the country but very much wished I had.

A month after I was back home in Canada I found I still very much wanted to wanted to purchase a tanzanite, specifically one directly from Tanzania, as a really special memento of our time there. I contacted Tanzanite Experience online to make a purchase. I had never bought jewellery online before so I was quite nervous about making the right decision. Junaid provided exceptional service - very helpful, informative, friendly (and patient!) and his help gave me the confidence that I was selecting the correct piece for me.

I am very very happy with my purchase! It arrived quickly, without problems, and the colour and style is absolutely perfect for me. It is a rich violet-blue pendant with red flashes that spark in just the right light. I wear it as much as I can and every time I see it, I brings back memories of the beautiful country where it comes from. Thank you Junaid and your team for all your help with my Tanzanite Experience!
Written February 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nathalie P
Burlington, Canada2 contributions
5.0 of 5 bubbles
Jan 2024 • Family
Very good experience, professional, educative and fun. Joyce was very patient and knowledgeable and the price of their stone is not inflated and priced fairly. The best place to see Tanzanite, learn about it's mining and buying jewelry without the feeling of being ripped off.
Written January 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Thanks much for this fab review! Well done to Joyce for living up to our standards at The Tanzanite Experience and we are grateful you left with an enhanced knowledge and that you found us reasonable! :) Do come again!
Written January 15, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Charlotte A
Keele, England, United Kingdom16 contributions
5.0 of 5 bubbles
Jul 2022
I've recently returned from a once in a lifetime trip to Tanzania. This trip was for my friend's 30th birthday and I knew I wanted to purchase some Tanzanite for her but wasn't sure how I could do this whilst still keeping it a surprise so I contacted Junaid at the tanzanite experience over email who has been truly fantastic from start to finish. He responds quickly to emails and worked with me to provide several options for Tanzanite jewellery within my budget, and even sent me videos so I could see the true colours of the stones. This helped me to pick the stones with the best quality despite being in the UK. Junaid arranged for me to pay online and then even arranged for my safari operator to collect the jewellery to pass to me on my arrival, and packaged it discretely so I could keep it a surprise from my friend. The jewellery is absolutely stunning and my friend couldn't be happier. I would 100% recommend The Tanzanite Experience for anyone wanting top quality service and top quality Tanzanite. Thank you so much.
Written July 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ramona T
Coffs Harbour, Australia23 contributions
5.0 of 5 bubbles
Aug 2024 • Couples
We stopped into this lovely shop while waiting for our Safari driver at Arusha and were pleasantly surprised by a totally unexpected but very informative visit. Elitruda was a wealth of knowledge on her topic of which we had no previous knowledge ourselves ! We came away much more informed and very appreciative of the enthusiasm and rapport of Elitruda in discussing not only Tanzanite but her country and her ambition as well. We wish her well in all endeavours going forward . A delightful introduction on our first stop in Africa !
Written September 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your experience with us! We’re delighted to hear that your visit to our shop in Arusha was such an informative and unexpected highlight. Elitruda truly has a passion for Tanzanite and sharing her knowledge of Tanzania, and we’re so glad that came through during your visit. Your kind words and well wishes for her are greatly appreciated. We hope the rest of your adventure was just as memorable, and we’d love to welcome you back anytime! Warm regards, The Tanzanite Experience Team
Written September 19, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

lemon12345678
MUC8 contributions
5.0 of 5 bubbles
Aug 2024 • Couples
I was in their store in Zanzibar. Elizabeth was very helpful and kind (even after we ended up buying something less expensive than initially thought because it was just absolutely perfect for us).
She was very helpful and allowed us to take our time to make up our minds, and we indeed took a very long time to do so.
They have the proper certificates and you can be sure that you know what you’re buying!
Written August 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your wonderful review! We’re delighted to hear that Elizabeth’s helpful and kind service made your visit to our Zanzibar store memorable. It’s great to know you found the perfect item and appreciated our certificates ensuring the quality of your purchase. We’re glad you felt comfortable taking your time to make a decision and look forward to welcoming you back! Warm regards, The Tanzanite Experience Team
Written August 19, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

marion
6 contributions
5.0 of 5 bubbles
Sep 2024 • Couples
We had a wonderful safari and a wonderful guide. Daniel (guide) was very friendly, accommodating and very helpful. His German is excellent and he was able to introduce us to Tanzania very well.
On the game drives he had a good sense and explained a lot to us about the seen animals of the landscape and the people.
Automatically translated
Written September 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your wonderful review! We’re pleased you had a fantastic safari experience with Daniel. It’s great to know he was friendly and courteous, and provided valuable insights into Tanzania, both about the wildlife and the people. We appreciate your feedback and hope to welcome you back for another memorable adventure! Warm regards, The Tanzanite Experience Team
Written September 3, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Silvia Mainescu
Bucharest, Romania11 contributions
5.0 of 5 bubbles
Jan 2025 • Couples
This is a complete experience with the Tanzanite precious stone from its discovery through its extraction in mine to its process to become the sparkling beautiful jewlery!
It’s the best show of mining with a movie and displays.
If you are lucky to be guided by Gilbert, than the experience is unforgettable!
Gilbert knows everything about Tanzanite and takes time to give you all information, answers to all your questions patiently and with a smile.
We were very much impressed by such a young yet passionate professional. Thanks Gilbert!
Written January 6, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your wonderful review! We are glad that Gilbert's exceptional knowledge and warm approach made your Tanzanite experience both memorable and enriching. From learning about its discovery to seeing its transformation into stunning jewelry, we’re thrilled that your visit left such a positive impression. We’ll be sure to pass along your kind words to Gilbert—he’ll be delighted to know he made your experience so special. Warm regards, The Tanzanite Experience Team
Written January 9, 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dakotah H
2 contributions
5.0 of 5 bubbles
Jan 2024 • Solo
I had a custom ring made here, and too say they did a fantastic job would be an understatement. I talked to the same person via email (Junaid Khan) for over 3 months planning and designing my ring. He always got back to me promptly with next steps and helpful info. He sent me pictures of stones to choose from based on what I wanted and updated me during the entire process of actually making the ring. The design I wanted was completely custom and they nailed it to a T. They have incredibly talented jewelers. Not to mention the price is less than half what you might pay in a different country. I can’t recommend them enough!! I never got to meet go to the shop in-person as all out business was done online, but I might as well have been with how well they supported me. Definitely, definitely, definitely check these guys out if you want some incredible Tanzanite jewelry!
Written February 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your fantastic review! We’re thrilled to hear that you’re delighted with your custom ring and that Junaid Khan provided exceptional support throughout the process. It’s wonderful to know that our team’s talent and the competitive pricing met your expectations. We’re glad we could assist you so well, even from afar. Thank you for recommending us so highly. We hope to have the pleasure of serving you again in the future! Warm regards, The Tanzanite Experience Team
Written July 23, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amy C
Richmond, VA71 contributions
4.0 of 5 bubbles
Jan 2023
Visiting the Tanzanite Experience in Arusha was a lovely experience. They offer a video explaining the uniqueness and mining of tanzanite which was well worth the 7 minutes. The staff was friendly, helpful and professional. In addition to the stones and jewelry, they offer a good selection of high quality, reasonably priced Tanzanian arts and crafts.
Written February 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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The Tanzanite Experience (2025) - All You Need to Know BEFORE You Go (with Reviews)

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