I had traveled with my family through Sri Lanka with this travel agency for about 12 days. Since day one - way before we started our journey - the travel agent has had an impressive presence in defining the itinerary. I can't have a single complain, the whole organization of the trip was impeccable.
The trip itself was a revelation: we were guided by a very very nice guy who was not only very smart and knew what he was talking about, but was also willing to share information about the daily life of Sri Lankan people, which is most interesting when traveling in what might seem impenetrable from abroad.
I recommended this agency to everyone.