Shinsegae Dept. Store Centum City
Shinsegae Dept. Store Centum City
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See what travelers are saying
- Georgiana L1 contributionBad tax refund personnelIt is a good shopping place but the tax refund staff’s attitude was really poor. The staff did not explain anything to me . I was confused and lost throughout the whole process. When I asked the process (because she did not explain to me at all), she gave me the face like I am asking a stupid question and felt like she was gossiping to her colleague about me. Her service was utterly disappointing and disgusting.Visited December 2023Traveled with familyWritten December 11, 2023
- Deanosaur89Edmonton, Canada8,725 contributionsFantastic and Large MallWe spent a few hours here looking around and having a few snacks. The mall is packed full of activities, restaurants and shops. A highlight for us was Spa Land and we really enjoyed the food market on the B1 level which had lots of options. The stores in the main building are more on the high end but the cylinder shaped building had more affordable brands. The closest metro is Centrum City and you can access this mall via the underground pedways. There is a Lotte Department store nearby as well as a few other shopping centres.Visited December 2023Traveled as a coupleWritten December 20, 2023
- Zachary FPittsburgh, Pennsylvania45 contributionsDefinitely believe that it’s the biggest in the world!We visited for lunch as part of a half day tour. We were glad to have a tour guide. There was an amazing selection of food in the food court from street food to gourmet to western food. We very briefly went through the shopping areas and there was a lot to see. Seemed very expensive though. $100 for a kids swim suit. We didn’t buy one. And it’s huge. Well labeled in English and people seem to speak it in most places. Never had an issue buying anything. Lots of shop workers everywhere.Visited August 2024Traveled with familyWritten July 31, 2024
- podrozniczka60New Jersey16,812 contributionsHuge, attractive, upscale urban mallThis is a very large and rather pleasant mall. First time visitor can easily get lost on multiple floors and confusing directions. All the upscale brand name stores can be spotted here. Plenty of cafes and restaurants. The place looks and feels like any nice mall but soon you begin to recognize how endless it feels. It is an excellent place to spend time in- to shop, window-shop, dine or just stroll in weatherproof environment. The signs remind customers that, at least as of 2009, this has been the biggest mall of the world.Visited August 2024Traveled with friendsWritten August 26, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
421 reviews
Excellent
121
Very good
184
Average
94
Poor
18
Terrible
4
Travelove58
15,633 contributions
Nov 2019 • Family
This is our favourite department store in Korea. It's always so big, so classy, ambience is great & they have a fantastic supermarket. It is quite similar to Lotte Department Store but we would put it one notch up over Lotte.
We have been here 2 years ago & also to every Shinsegae stores in those cities that we visited if it has one.
Of course it's very expensive to shop here. We come mainly for its amazing supermarket, & just browse around this excellent place to enjoy the classy ambience.
We have been here 2 years ago & also to every Shinsegae stores in those cities that we visited if it has one.
Of course it's very expensive to shop here. We come mainly for its amazing supermarket, & just browse around this excellent place to enjoy the classy ambience.
Written March 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wyine P
1 contribution
Nov 2023 • Friends
It’s nice place for shopping for luxury brands.
However,it’s not good place for foreigners to do tax refund because the tax refund service desk personnel seemed bossy, arrogant and gossip about a customer in front of a customer instead of being helpful and friendly. I didn’t feel comfortable and didn’t like their attitude with 2 tax refunds staffs who were working on 7 nov 2023 around 6:35 pm Korea time.
However,it’s not good place for foreigners to do tax refund because the tax refund service desk personnel seemed bossy, arrogant and gossip about a customer in front of a customer instead of being helpful and friendly. I didn’t feel comfortable and didn’t like their attitude with 2 tax refunds staffs who were working on 7 nov 2023 around 6:35 pm Korea time.
Written November 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Georgiana L
1 contribution
Dec 2023 • Family
It is a good shopping place but the tax refund staff’s attitude was really poor. The staff did not explain anything to me . I was confused and lost throughout the whole process. When I asked the process (because she did not explain to me at all), she gave me the face like I am asking a stupid question and felt like she was gossiping to her colleague about me. Her service was utterly disappointing and disgusting.
Written December 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zachary F
Pittsburgh, PA45 contributions
Aug 2024 • Family
We visited for lunch as part of a half day tour. We were glad to have a tour guide. There was an amazing selection of food in the food court from street food to gourmet to western food.
We very briefly went through the shopping areas and there was a lot to see. Seemed very expensive though. $100 for a kids swim suit. We didn’t buy one.
And it’s huge. Well labeled in English and people seem to speak it in most places. Never had an issue buying anything. Lots of shop workers everywhere.
We very briefly went through the shopping areas and there was a lot to see. Seemed very expensive though. $100 for a kids swim suit. We didn’t buy one.
And it’s huge. Well labeled in English and people seem to speak it in most places. Never had an issue buying anything. Lots of shop workers everywhere.
Written July 31, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLeongOhana
United States7,575 contributions
Jun 2019 • Family
This was a ridiculously large shopping mall. I know of no other mall that packs all the following into one building: a rooftop playground (known as Zooraji) filled with dinosaurs statues and playground structures, a golf driving range, an ice rink, a massive spa complex (Spaland) and tons of shopping.
Besides the above, the downstairs basement floors contained the food market (consisting of another very large assortment of food and drinks) and a pharmacy.
For all the people in the mall that day, the staff do a very good job maintaining the displays and the overall condition of the building. Prices in general were a bit on the pricey side so we just window shopped.
The Guinness Book of World Records certificate was located next to the main information desk on the first floor.
Overall a good place to keep anyone in the family occupied or entertained.
Besides the above, the downstairs basement floors contained the food market (consisting of another very large assortment of food and drinks) and a pharmacy.
For all the people in the mall that day, the staff do a very good job maintaining the displays and the overall condition of the building. Prices in general were a bit on the pricey side so we just window shopped.
The Guinness Book of World Records certificate was located next to the main information desk on the first floor.
Overall a good place to keep anyone in the family occupied or entertained.
Written June 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dori_lukey
Singapore, Singapore661 contributions
Jul 2018 • Couples
Despite the glowing reviews for this place, I strongly would not recommend it unless you have a lot of time to spare or you have not experienced any malls before.
While the facilities of this place is commendable and there are a lot of stuff to buy, Shinsegae is no different than other big city malls out there. The price range is also on the higher end, with items costing an average of 20,000 to 50,000 won.
Coming from Singapore, Shinsegae just reminded me of all the big malls like Ion Orchard or Vivo City. Not a lot of difference, except maybe Shinsegae has bigger walking space and taller roofs.
Don't deny that the place is huge but it's just different floors with the usual Men, Women, Children and Furniture departments etc. There's also a Kidzania, spa, cinema and golf range here if you're looking for something besides shopping.
If you absolutely love shopping or have time to kill, then this place is for you. Otherwise, I would not recommend this place as it doesn't offer anything different other than a mall shopping experience in Korean.
While the facilities of this place is commendable and there are a lot of stuff to buy, Shinsegae is no different than other big city malls out there. The price range is also on the higher end, with items costing an average of 20,000 to 50,000 won.
Coming from Singapore, Shinsegae just reminded me of all the big malls like Ion Orchard or Vivo City. Not a lot of difference, except maybe Shinsegae has bigger walking space and taller roofs.
Don't deny that the place is huge but it's just different floors with the usual Men, Women, Children and Furniture departments etc. There's also a Kidzania, spa, cinema and golf range here if you're looking for something besides shopping.
If you absolutely love shopping or have time to kill, then this place is for you. Otherwise, I would not recommend this place as it doesn't offer anything different other than a mall shopping experience in Korean.
Written July 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
xizi
Shanghai, China1 contribution
Apr 2013 • Family
i have bought some imported baby milk in this store. The brand is IamNZ, which is made in New Zealand and imported to Korean. When i came back to my country, i can't find this brand in Google, and i asked my friend in New Zealand, they told me they even don't know this brand....Is it a fake product? i can't believe it!!!
Written May 6, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gocats89
New York City, NY302 contributions
Dec 2014 • Family
This is billed as the largest department store in the world. It is definitely huge and well worth the experience, even if you are not a shopper.
The format of this Shinsegae branch is consistent with other department stores in Korea, albeit on a larger scale. The first floor consists of cosmetics and luxury brands, second floor has more luxury boutiques, third and fourth housing women’s fashion, etc. Shinsegae Centum City is especially large due to the square footage per floor, with sports and outdoors shops (3F), an indoor ice rink (4F), a Kyobo Bookstore (5F), a Starbucks (6F), a movie theater (7F) a golf range and other special attractions taking up the extra space.
Like other Shinsegae branches, Shinsegae Centum City does its best to bring you a global retail experience, with American, European, Japanese and Korean brands all under one roof. The selection is mind-boggling! Imagine having a simple shopping goal, like buying a women’s black overcoat. In your search for your black overcoat you will encounter seemingly endless permutations: down, synthetic down, cashmere, cashmere/down, belt, no belt, single and double breasted, hooded, no hood… (this is just a hypothetical example but you get the idea). Brands are segregated into sections within floors, so it’s not easy to zero in on what you want.
When you get hungry, head to the 9th floor for the standard array of high-quality sit-down restaurants, or to the basement with a ton of Korean and international options. There is also a very good pharmacy on the B1 level.
From level B2 you can access the Busan Metro and believe it or not, more shopping options. At various points in the year you can get a relative bargain on both the 8th and B1 floors, where there are “Event” or sale spaces. What an experience!
The format of this Shinsegae branch is consistent with other department stores in Korea, albeit on a larger scale. The first floor consists of cosmetics and luxury brands, second floor has more luxury boutiques, third and fourth housing women’s fashion, etc. Shinsegae Centum City is especially large due to the square footage per floor, with sports and outdoors shops (3F), an indoor ice rink (4F), a Kyobo Bookstore (5F), a Starbucks (6F), a movie theater (7F) a golf range and other special attractions taking up the extra space.
Like other Shinsegae branches, Shinsegae Centum City does its best to bring you a global retail experience, with American, European, Japanese and Korean brands all under one roof. The selection is mind-boggling! Imagine having a simple shopping goal, like buying a women’s black overcoat. In your search for your black overcoat you will encounter seemingly endless permutations: down, synthetic down, cashmere, cashmere/down, belt, no belt, single and double breasted, hooded, no hood… (this is just a hypothetical example but you get the idea). Brands are segregated into sections within floors, so it’s not easy to zero in on what you want.
When you get hungry, head to the 9th floor for the standard array of high-quality sit-down restaurants, or to the basement with a ton of Korean and international options. There is also a very good pharmacy on the B1 level.
From level B2 you can access the Busan Metro and believe it or not, more shopping options. At various points in the year you can get a relative bargain on both the 8th and B1 floors, where there are “Event” or sale spaces. What an experience!
Written December 30, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dr_Xenia2014
Ko Phi Phi Don, Thailand28 contributions
Aug 2014 • Friends
There are much brands to choose. It is a good location of the store. I'd liked to be there. I had find much world wide famous brands: LV, Prada, Tory Burch, Miu Miu, Etro and so on
Written August 29, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
scubamammaMilton
Milton, Canada171 contributions
Aug 2019
We grabbed a bite for lunch at the counter of a noodle spot and tried to copy the locals. Great experience and great lunch. Had a quick tour around the mall- saw the Guiness Book of World Records certificate, went on the escalators, got a Starbucks Busan mug and checked out the skating rink. Neat spot for a quick lunch and visit- I wouldn't spend too much time here as a tourist.
Written August 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Help! Any idea if this great mega mall remains open during Chuseok 12-14 Sep? We have booked tickets but wasnt aware of the holiday peroid prior.
Written August 20, 2019
Ingunn R
Sorvagen, Norway
I would like to have a phone number to put into the gps, to make sure we get to the right Place.
Written March 27, 2015
This place is so awesome...have fun!
Shinsegae Department store - 10:30~20:00 / Tel. +82-1588-1234
11~14F Golf Driving Range
10F Trinity Sports Club & Spa
9F CGV Multiplex Cinema, Department Store (Sky Park), Restaurants, Shinsegae Culture Hall, Customer Service Center, Wedding / Travel Agency
8F CGV Multiplex Cinema, Department Store (Fashion Street, Event Hall), Hair Salon
7F CGV Multiplex Cinema, Department Store (Living), Clinics, Glasses, Jewelry, Electronics After-Sales Service
6F CGV Multiplex Cinema, Shinsegae Academy, Shinsegae Gallery, PSA, Department Store (Children’s Wear, Golf, Lingerie), Children’s Rest Area
5F Cine de Chef, Kyobo Book Store, Bank, Department Store (Men’s Wear), Repair Shop for Men’s Wear
4F Ice Rink, Food Park, Cell Phones, Department Store (Ladies’ Wear), Repair Shop for Ladies’ Wear
3F Spa Land, Department Store (Ladies’ Wear, Sports), Repair Shop for Shoes
2F Spa Land, Repair Shop, VIP Zone, Department Store (Luxury Boutiques, Ladies’ Wear)
1F Spa Land, Department Store (Luxury Boutiques / Fashion Accessories), Information Desk, Baby Stroller Rental Center, Gift Voucher Desk
B1 Pharmacy, Dry Cleaner’s, Photo Printing, Packing Service for Members, Personal Lockers, Food Court, Department Store (Foods / Living)
B2 Vehicle Maintenance, Event Hall
Spa Land – 06:00~24:00 / Tel. +82-51-745-2900
Ice Rink – 10:30 ~22:00 / Tel. +82-51-745-1400
CGV – 09:00~02:00 / Tel. +82-1544-1122
Kyobo bookstore - 10:30 ~22:00 / Tel. +82-51-731-3601
Golf Range 06:00 ~22:00 / Tel. +82-51-745-1930
Written March 27, 2015
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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