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Regal Cinemas Crossgates 18 & IMAX

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Review Highlights
Very uncomfortable seats

Went with my wife and cousin to see Book Club Friday night. The movie itself was really funny but... read more

Reviewed June 1, 2018
Eric P
via mobile
'IT' - why can't people behave in theaters!?

Security really needs to keep a better eye on the people inside the theater. After paying $40 for... read more

Reviewed October 7, 2017
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Traveler Overview
  • Excellent32%
  • Very good20%
  • Average20%
  • Poor8%
  • Terrible20%
Jun 1, 2018
“Very uncomfortable seats”
Oct 7, 2017
“'IT' - why can't people behave in theaters!?”
Suggested duration: 2-3 hours
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1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
+1 518-456-2326
Top Selling Tours & Activities in and around Albany
from $19.95
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from $269.00
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Reviews (25)
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1 - 10 of 25 reviews
Reviewed 2 weeks ago via mobile

There’s regal cinema it’s good I went there couple of times we’ll I lots of time I like it I like the customer service too

Thank maria m
Reviewed June 1, 2018 via mobile

Went with my wife and cousin to see Book Club Friday night. The movie itself was really funny but some of the joy was taken from the horrible uncomfortable seats. Also the sound was very low and left me struggling to hear the movie.

Thank Eric P
Reviewed February 11, 2018

I simply had a question for Customer service rep. Christopher Claus. He admittedly gave me an attitude before I finished asking my question. He was over-reactive and rude. This man is good at providing no service, no less customer service. I asked someone else in...More

Thank Wharton412
Reviewed December 20, 2017

I recently saw Star Wars: The Last Jedi on the IMAX screen at the Regal Cinemas Crossgates 18. I enjoyed the movie, the theater and the IMAX screen very much. The stadium seating in the IMAX theater is raked at a steep angle so you...More

Thank FieldFilms
Reviewed October 7, 2017

Security really needs to keep a better eye on the people inside the theater. After paying $40 for three people to see a movie I really do not appreciate all the talking and outbursts. Next time I'll wait to rent!

Thank kerrih442018
Reviewed August 29, 2017 via mobile

We were in the area and decided to see Wonder Woman here. It wasn't clear where the cinema was in relation to the large Crossgates Mall so we parked where we thought best. It was a pretty long walk -there is parking closer. Despite it...More

Thank BigMerk
Reviewed August 8, 2017

This is a nice and large movie theater, however, we really prefer going to the movies in a standalone place. Parking here can sometimes be difficult and you're walking a quarter mile or more between your car and your seat. That being said, the theater...More

Thank eluper
Reviewed May 13, 2017

I live 50 miles away from Crossgates Regal (#1737) Cinema. On Monday, 4/11/17, two of us drove that 50 miles one way to see a movie that was not showing at my local Regal or any other nearby theater company. When we entered the mall...More

Thank Jenny H
Reviewed January 19, 2017 via mobile

This movie theatre is very clean lots of security i feel safe there and prices are good food options are good lots of space to sit down i would let my kids go on there own any time

Thank Jesse a
Reviewed January 18, 2017

Enjoy the rocking, reclining seats. There is no better place to watch a movie. Plus, snack bar has many good items to munch as you're watching. Never crowded, and worth the trip

Thank gvanbaaren
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