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Crossgates Mall

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Address: 1 Crossgates Mall Rd, Albany, NY 12203-5368
Phone Number: 518.869.9565
10:00 am - 9:00 pm
Closed now
See all hours
Sun 10:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 78 reviews
Visitor rating
  • 24
  • 30
    Very good
  • 11
  • 1
  • 1
Nice mall

Good selection of stores (Lord and Taylor, Macy's), was a welcome stop on our way to - and back from - Lake George.

4 of 5 starsReviewed 5 days ago
Leah Z
via mobile
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78 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Level Contributor
55 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Good selection of stores (Lord and Taylor, Macy's), was a welcome stop on our way to - and back from - Lake George.

Thank Leah Z
Folsom, California
Level Contributor
43 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Crossgates Mall is very large. I was disappointed there is not a Nordstrom considering the size and location. Also would have liked more signage posting stores and their locations.

Thank Mona O
Level Contributor
21 reviews
9 attraction reviews
5 of 5 stars Reviewed 1 week ago NEW

This mall was large and air conditioned and was full of plenty of great places to shop and eat. The prices were very good as well.

Thank Vincent V
Albany, New York
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After all these years, mall still is relevant, clean and a staple in the area. A big mall with all the usual mall stores and a few others.

Thank De A
Albany, New York
Level Contributor
549 reviews
137 attraction reviews
common_n_attraction_reviews_1bd8 167 helpful votes
4 of 5 stars Reviewed June 22, 2016

Crossgates is one of two large indoor malls in the Capital District. Colonie Center is the other (and the one I prefer). Crossgates has two "wings", one one slightly older than the other. It has your typical anchors including Macy's and Lord and Taylor. A very large Regal Movie complex with IMAX, a food court and lots of freestanding restaurants... More 

Thank mcdedrick
Level Contributor
34 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed May 24, 2016

Visited Crossgates last week whilst on a trip from the UK to watch our son graduate from Siena College. Great variety of shops on offer, and reasonably priced.

Thank Rswox
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 21, 2016

Plenty of variety with new places coming. You can find almost everything you need in one place. They even have a CVS for those who are in need of toiletries or medical supplies.

Thank Tina K
Dublin, Ireland
Level Contributor
72 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 14, 2016

A very big and impressive mall with plenty of well recognized and popular stores. Also a nice selection of eateries and a large cinema. Plenty of parking too and very easy to get to. Defiantly give it a visit if in the area.

Thank streetwedding
Level Contributor
160 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed January 31, 2016

Really easy to find, right off the NorthWay. There is a variety of stores in the mall, with the big staple stores that people drive 2+ hours to get to. There is plentiful parking all around the mall. The food court is open with big picture windows overlooking the parking lot, and a variety of different food selections. It seems... More 

Thank xglamourkillsx
Adrian, Michigan
Level Contributor
2,079 reviews
557 attraction reviews
common_n_attraction_reviews_1bd8 778 helpful votes
4 of 5 stars Reviewed January 4, 2016

This is one of the ubiquitous malls that dot the map across the country. Some people like them and some don't. I like going to the good ones every now and again. The selection of shops and restaurants in this mall is pretty good and the atmosphere is actually fairly enjoyable. It is a two-level facility with JC Penney's, Lord... More 

Thank Debbie K

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