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Crossgates Mall

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Address: 1 Crossgates Mall Rd, Albany, NY 12203-5368
Phone Number: 518.869.9565
Website
Today
10:00 am - 6:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 87 reviews
Visitor rating
  • 31
    Excellent
  • 32
    Very good
  • 11
    Average
  • 1
    Poor
  • 1
    Terrible
What a mall should be

Raised in California, malls were always great. New England however, is lacking in good malls. This mall is it. It always seems like there are no empty store fronts. Good verity... read more

4 of 5 starsReviewed 2 weeks ago
Ussubforce
via mobile
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87 Reviews from our TripAdvisor Community

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Showing 76: English reviews
North Royalton, Ohio
Level Contributor
146 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 1 week ago

One of our French colleagues was never in the US before, and has never been to a mall. She was astounded, as we all were at the sheer size of this mall. Multiple levels and stores that also occupied multiple levels. There are many restaurants to choose from to suit you palate, there is even a Dave & Busters inside... More 

Helpful?
Thank gcg3refs
Level Contributor
17 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Shopping center Fun time Relaxing time Vacation place Gag stores cafes snacks Cool Pics taken Great change

Helpful?
Thank Ameena M
Level Contributor
28 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Raised in California, malls were always great. New England however, is lacking in good malls. This mall is it. It always seems like there are no empty store fronts. Good verity of stores. Good food options. Still have the annoying booth operators but all part of the mall experience. I usually drive 90 min to go here in the cold... More 

Helpful?
Thank Ussubforce
Schenectady
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Best mall around the area, everyone will find that they and their teens love it, variety of stores is wonderful. You can spend a day here so with the newest additions go and experience the joy....Lord & Taylor/ Macy's/ DSW ARE MY FAVORITES....

Helpful?
Thank Sheila E
Level Contributor
27 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We love this mall. Great stores fabulous store sales. Mall employees are so polite and it's so clean and shiny. Food court was ok. Restrooms were clean . Rest Starland I think that was the name had great food. Close to thruway easy off and back on. If your passing through and need to stop deff shop here.

Helpful?
Thank peter p
Woodstock, Georgia
Level Contributor
85 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 18, 2016 via mobile

First time visiting this mall. I was impressed with the selection of stores. The food court itself was small compared to other malls. The mall does have many other full restaurants around the mall. Very clean and updated. I ended up shopping for a while and enjoyed myself. Will visit again when I'm in town.

Helpful?
Thank tckramer
Level Contributor
32 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 15, 2016 via mobile

I felt safe when I saw all of the security and felt the mall was easy to navigate. There were stores for all price ranges including a store that is the first one in the US. I found so many awesome clothes in there on clearance and there were many awesome sales. It was a good time. You have to... More 

Helpful?
Thank mal016
2 reviews
5 of 5 stars Reviewed August 13, 2016 via mobile

Rascals Steakhouse great food and music. Deserts were delicious. The bar was fun especially watching the Olympics and Yankees games. Three huge tv's. Not a sports bar atmosphere at all. Great place to meet with friends and have a great time.

Helpful?
Thank Philip L
Guilderland, New York
Level Contributor
209 reviews
58 attraction reviews
common_n_attraction_reviews_1bd8 177 helpful votes
5 of 5 stars Reviewed August 10, 2016

Fantastic mall shopping with so many stores to shop! Lots of good parking, restaurants, and my favorite store Macy's!

Helpful?
Thank MaryEllen22
Brooklyn
Level Contributor
60 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

Good selection of stores (Lord and Taylor, Macy's), was a welcome stop on our way to - and back from - Lake George.

Helpful?
Thank Leah Z

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Questions & Answers

Questions? Get answers from Crossgates Mall staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?