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Crossgates Mall

Certificate of Excellence
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Address: 1 Crossgates Mall Road, Albany, NY 12203
Phone Number:
+1 518-869-9565
Today
10:00 am - 9:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 99 reviews
Visitor rating
  • 33
    Excellent
  • 39
    Very good
  • 11
    Average
  • 2
    Poor
  • 1
    Terrible
Good visit!

Plenty of stores to choose from with a clean atmosphere. Lots of food options available as well. Would go again!

4 of 5 bubblesReviewed 1 week ago
Langlokt
,
New York
via mobile
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99 Reviews from our TripAdvisor Community

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Showing 86: English reviews
New York
Level Contributor
118 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Plenty of stores to choose from with a clean atmosphere. Lots of food options available as well. Would go again!

Helpful?
Thank Langlokt
Level Contributor
57 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Perhaps one of the few malls that isnt dead. Infact this mall even has a new line of stores in the mall that makes this worth a visit, besides the countless clothing stores there is an Imax theater, a Disney store, an old video game store, Think Geek, Best buy, and a number of other shops that are worth coming... More 

Helpful?
Thank Grannus
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 weeks ago

It's a typical suburban mall. It has plenty of the national branded shops along with a number of specialty shops that were worth looking into. I found they had a couple shops dedicated to older gaming consoles which I've never seen in the malls around NYC. Even the temperature was pleasant. (Which is actually important since I can't stand the... More 

Helpful?
Thank Frank L
2 reviews
5 of 5 bubbles Reviewed December 8, 2016

We were in the area for lacrosse and went to this mall....all I can say is WOW. This mall has everything and anything you are looking for. Was miles long. Told my husband we should drive up 4 hours to Christmas shop! It would be so worth it!

Helpful?
Thank Kris R
New York
Level Contributor
80 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed December 1, 2016 via mobile

Love this mall for the numerous selection of stores and department stores. They have great restaurants but lousy choices at the food court. The movie theater can use a facelift but overall a good mall.

Helpful?
Thank Anlisa
Cleveland, Ohio
Level Contributor
42 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 25, 2016 via mobile

Okay, hitting a mall on black friday was probably not the wisest thing to do unless you like to elevate your blood pressure. This was a pretty good sized mall and jam packed with shoppers. We were visiting from out of town and thought we would try this place since there is so many things to do. Thank goodness for... More 

Helpful?
Thank needlottery
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 16, 2016

There are lots and lots of stores and eating places. And it's very convenient. But, for me, it just seemed a bit overwhelming because I'm not that comfortable in large crowds.

Helpful?
Thank anna1ane
New York City, New York
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 15, 2016

My husband and I have been visiting the Crossgates Mall for the last 7 years. The mall has undergone some renovations, so it feels more spacious, clean, and safe. We go there specifically for the Apple Store. Experiences here have always been favorable. Technicians are knowledgable. Additionally, this location's turn around time for repairs is excellent. Today, we visited because... More 

Helpful?
Thank Mary F
Level Contributor
24 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed October 3, 2016 via mobile

Biggest Forever21 store I've ever seen but still my teenager wasn't able to find what she wanted to buy. Macys n JCP as well. Good way to spend the day browsing. Food court us yr usual fast greasy food.

Helpful?
Thank Tiffany H
East Brunswick, New Jersey
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 25, 2016

This is a nice mall, and it is not too crowded and have many good stores. It has anchor stores such as Macy's, JC Penny, and Lord & Taylor. Dave & Busters is also there.

Helpful?
Thank seb f

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
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  • Is there a restaurant or café onsite?