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Crossgates Mall

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Address: 1 Crossgates Mall Rd, Albany, NY 12203-5368
Phone Number: 518.869.9565
Website
Today
10:00 am - 9:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 84 reviews
Visitor rating
  • 29
    Excellent
  • 31
    Very good
  • 11
    Average
  • 1
    Poor
  • 1
    Terrible
So many stores, good security.

I felt safe when I saw all of the security and felt the mall was easy to navigate. There were stores for all price ranges including a store that is the first one in the US. I... read more

4 of 5 starsReviewed 2 weeks ago
mal016
via mobile
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84 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Schenectady
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Best mall around the area, everyone will find that they and their teens love it, variety of stores is wonderful. You can spend a day here so with the newest additions go and experience the joy....Lord & Taylor/ Macy's/ DSW ARE MY FAVORITES....

Helpful?
Thank Sheila E
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We love this mall. Great stores fabulous store sales. Mall employees are so polite and it's so clean and shiny. Food court was ok. Restrooms were clean . Rest Starland I think that was the name had great food. Close to thruway easy off and back on. If your passing through and need to stop deff shop here.

Helpful?
Thank peter p
Woodstock, Georgia
Level Contributor
56 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

First time visiting this mall. I was impressed with the selection of stores. The food court itself was small compared to other malls. The mall does have many other full restaurants around the mall. Very clean and updated. I ended up shopping for a while and enjoyed myself. Will visit again when I'm in town.

Helpful?
Thank tckramer
Level Contributor
32 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I felt safe when I saw all of the security and felt the mall was easy to navigate. There were stores for all price ranges including a store that is the first one in the US. I found so many awesome clothes in there on clearance and there were many awesome sales. It was a good time. You have to... More 

Helpful?
Thank mal016
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Rascals Steakhouse great food and music. Deserts were delicious. The bar was fun especially watching the Olympics and Yankees games. Three huge tv's. Not a sports bar atmosphere at all. Great place to meet with friends and have a great time.

Helpful?
Thank Philip L
Guilderland, New York
Level Contributor
206 reviews
58 attraction reviews
common_n_attraction_reviews_1bd8 177 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic mall shopping with so many stores to shop! Lots of good parking, restaurants, and my favorite store Macy's!

Helpful?
Thank MaryEllen22
Brooklyn
Level Contributor
56 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

Good selection of stores (Lord and Taylor, Macy's), was a welcome stop on our way to - and back from - Lake George.

Helpful?
Thank Leah Z
Folsom, California
Level Contributor
43 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 24, 2016

Crossgates Mall is very large. I was disappointed there is not a Nordstrom considering the size and location. Also would have liked more signage posting stores and their locations.

Helpful?
Thank Mona O
Level Contributor
22 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2016

This mall was large and air conditioned and was full of plenty of great places to shop and eat. The prices were very good as well.

Helpful?
Thank Vincent V
Albany, New York
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 5, 2016

After all these years, mall still is relevant, clean and a staple in the area. A big mall with all the usual mall stores and a few others.

Helpful?
Thank De A

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  • Is there a restaurant or café onsite?