Matcha Spa

Matcha Spa, Lombok: Address, Phone Number, Matcha Spa Reviews: 4.5/5

About
Natural spa - Massage - Facial - Scrub - Wrap - Ritual of the bath - Manicure - Pedicure - Opi polish - Package - Mandi lulur - Balinese boreh
Suggested duration
More than 3 hours
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4.5
130 reviews
Excellent
108
Very good
6
Average
9
Poor
2
Terrible
5

alliecn
Shanghai, China13 contributions
Jan 2022 • Solo
My hotel recommended this spa when I had a sore neck and I was lucky enough to get a last min appointment. I am so glad I did it was wonderful! The masseuse was great good balance of getting my knots out and relaxation. From desk was really helpful and the tea after the massage was delicious. All very reasonably priced. Highly recommend it
Written January 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nina H
Singapore, Singapore125 contributions
Jul 2020 • Solo
I had an excellent massage and manicure here! Clean, friendly, high quality products and extremely professional. One of the best spas in Lombok for sure!!
Written July 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Hergen N
5 contributions
Feb 2020 • Solo
Been there for the 90min relaxation massage. Loved it! You should book in advance. Possible also via WhatsApp (+6282339050162).
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Daniel H
Düsseldorf, Germany5 contributions
Feb 2020 • Couples
The place is great. From beginning to end you feel very well and relaxed. Very professional and clean with nice ambience. Massage was one of the best we had on our whole trip. Highly recommend.
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sophia Suanne
2 contributions
Jan 2020 • Couples
We had the 90mins massages on 3 different days- Traditional, Lomi lomi and Relaxation. The massages were really good, firm and hard, reaches the knots in your muscles.

Tried the foot reflex too. Dont bother with it, not that great compared to the full body massage.

Overall, Cheap and good place. Rooms a bit stuffy if you dont mind. Recep lady was just doing her job. Not welcoming, doesn't recommend anything and dont expect any small talk with her. I've been to many spas in various asia countries and there are much more welcoming reception. But if your objective is just to hv a good rub then this spa place is ok.
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

tinytravellers
Melbourne, Australia272 contributions
Dec 2019 • Couples
The massage itself at Matcha Spa was good with a trained therapist in a perfectly clean and comfortable room. It’s the bizarre treatment we received from the front of house that led to the poor review.

Having read reviews before travelling to Kuta, I messaged the spa seeking a spa menu and to make an appointment ahead of our arrival as we only had two days in Kuta. The menu arrived but we were told to book in person. So we turned up on the day we arrived in Kuta to book an appointment - no, that day was completely booked out we were told, with the receptionist completely unfriendly, unsmiling and at one point actually rolling her eyes at us. I have no idea what could have elicited this because we were friendly and polite - it was just bizarre.

We booked the only appointment time left for the following day and were asked for a deposit - which I’ve never been asked for in Indonesia in sixteen visits - but didn’t argue, just paid the deposit and left.

Fast forward to the next day, we arrive a little early as requested. Same receptionist as the day before - asked us, rudely, no smile, no welcome, “what do you want”? We reminded her that we had been there yesterday and had an appointment.

Still no smile, no nothing - just “sit there”. Another woman came out to the front while we were waiting and asked us quite abruptly, who were we and did we have an appointment? I got the vibe she was the owner. Perhaps a bit more professional to look in your appointment book or ask your receptionist?

We were then told we had to pay for the whole massage up front because it was late (it was 6pm) and the front desk staff would be leaving. Again, never had this experience in Indonesia before. We didn’t argue and paid in full, and at the end of the massage the receptionist was still at the front so it was all entirely unnecessary.

It was such an unwelcoming, unfriendly and unpleasant experience that I would never go back despite the perfectly nice massage.
Written January 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CheeseCakeLOVETempe
Sweden, ME10 contributions
Dec 2019 • Couples
We both have tried many different spa/massage place in Lombok. For high-end ones at luxury resorts or hotels, no doubt they were all well trained therapist and followed all massage/spa etiquette.

However, this Matcha Spa in Kuta, offers a similar professionalism (well trained therapist and no whispering or giggling between masseuse in between their massage sessions) with a more affordable price.
Our tips: try to book in advance for availability and chat with the ladies which massage you'd like/need to take.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lara
Munich, Germany28 contributions
Jan 2020 • Couples
OMG! My expectations were set really high regarding those super positive comments here for Matcha Spa. What can I say. You pay almost double compared to more basic massage places but it’s worth every penny! The location is super clean and beautiful, the most beautiful massage place I have seen so far in Asia. The rooms even have showers in for a nice refreshment afterwards. The massage itself was super super good, also best I had so far in Asia. The effort shows. You better make a reservation one or two days in advance to get your favorite time slot. I already booked my second appointment: YAAAAY!
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kvn J
3 contributions
Dec 2019 • Couples
Great experience.
Very clean, nice relaxing music and excellent massages !
Perfect after surf session.
Written December 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Saskia B
2 contributions
Nov 2019 • Solo
I was very impressed with the spa! The lady at the front desk was very friendly and welcoming. I had one of the package deals which was so relaxing and the masseuse was very professional. All in all, the spa offered a very relaxing wellness treatment with very professional service.
Written December 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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