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Driver tour guide Mr Lahi and Mr Jojo are very friendly and kind. They did their jobs very well and very caring. It's a must to visit Taman Simalem Resort to enjoy the beautiful view and scene. Thank you and recommended🙆
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Date of experience: February 2020
1 Helpful vote
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Pak jojo best, bring us around and take our safety concern, bring us to nice place and consider the weather factor
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Date of experience: February 2020
1 Helpful vote
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The drivers are very experienced, good at estimating time, knowledgable and very caring for the 16 of us throughout the whole trip. Recommend to look for this agency when travelling in Indonesia!
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Date of experience: February 2020
1 Helpful vote
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The van provided is not having a working air cond, causing all pur 4 days our trip is terrible: 10 of us sit in a space with air cond for long journey, the longest one we hv is about 5 hours, my fafther is gerting breathe problem and almost need to go for clinic due to this. Everyone is sweting thounh Lake Toba is supposed to be chill weather. The person in charge Ricky is not responsible and not fixing our problem till the 3rd day of our trip, which caused us to reach thw last day hotel 5 hours later than originally planned. Everything is so poorly executed including meals and accomodation, when we asked for the compensation, he said he will deduct his workers salaries if we insist. Despite being a worst tour guide business owner, he is also a failed boss that threaten customer using his own staff.…
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Date of experience: December 2019
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I come to medan with this agent. Organized by operator named ricky. First time I don't trust online local agent,but he can communicate with me really good and I try. We take the 4 days 3 Night Lake Toba Simalem JW Marriott packages. Mr.Jojo is our driver for the trip. And all hotel arrangements same with the details. At Taman Simalem we stay on Tongging Point Hotel with lake view,really romantic scenary with dinner at tree house,makes our trip romantic. Not honeymoon trip,but likes honeymoon trip. Prices also not expensive,if I count take online hotel,still the same price I think. But,be carefull of your shoes comes here,better with sport shoes,because all places must walking.…
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Date of experience: August 2019
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