IndoGlobal Adventure
Cultural Tours • Eco Tours • Sightseeing Tours • Hiking & Camping Tours • Bus Tours
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9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 1:00 PM
About
INDOGLOBAL ADVENTURE - Your personalized Indonesia Tour Operator & Travel - are very pleased to introduce you to our Best Offers on many diverse Tour Destinations all over the Indonesia's Archipelago. With over 15 years experience in handling Indonesia Tours such as Java, Bali, Sulawesi, Borneo, Komodo, Flores, Lombok, Sumatra, Maluku, Papua and other tours within Indonesia Archipelago's. We ensure you that we can take you to visit "untouristy" and remote areas to meet the local tribes, observing the endangered animals or hiking up the mountains and volcanoes. All of our designed-package tours are led directly by our own local Experienced-Tour Guides and the Itineraries with its conditions are flexible. Furthermore, Prices, Budget and Time Requirements are always tailored according to your special need. Let us take you through your next-trip to enjoy an exciting tour arrangements within Sulawesi and Indonesia's Archipelago.
Makassar, Indonesia
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.5
62 reviews
Excellent
40
Very good
10
Average
5
Poor
2
Terrible
5

KUCNS
Cairns, Australia32 contributions
Apr 2016 • Couples
My husband and I visited Sulawesi the first time in April 2016 during our 9 day private tour that was fully organised by Hernan at IndoGlobal Adventure based in Makassar. It is very important for us to use local businesses during our travels that employ local staff so we can support the local community!

Hernan was always very professional and helpful during the planning and negotiation process about the itinerary and the accommodations. Due to his wealth of knowledge and experience in the industry and excellent business connections and reputation, we were still able to secure a very competitive package price (compared to others) even though we contacted him in the very last minute prior to our planned departure. Nothing was impossible for him and he was always available when we needed to talk to him.

He organised absolutely everything for us, such as accommodations, transport, boat trips, local guide at Tana Toraja, interesting programs at the different locations, and a substitute driver and guide when he was unable to continue the trip with us to due an unfortunate injury.

We paid a deposit to Hernan prior to our travel via Paypal that put us at ease as it was a secure option to organise the transaction.

After our arrival in Makassar we were picked up at the airport by Hernan. He has excellent English and a very friendly personality. We felt comfortable in his presence and were happy that we decided to do the trip with him. We paid the balance of the tour package in Indonesian Rupiahs and discussed the itinerary with him. Then we were off on our way to Tana Toraja.

The hotels were great, the programs were very interesting, three meals (B, L, D) per day were all included in the package. The food was very delicious, the portions were huge, the restaurants were all nice and definitely safe to eat and drink without getting any stomach problems.

Martin, the local guide in Tana Toraja, Mohamed, the local guide in Makassar and the substitute driver were all very courteous, knowledgeable and flexible to accommodate our needs, dietary requirements and special requests and interests. We always felt very comfortable in their presence and had a great time.

As a proof of the excellent customer service of Hernan and his business IndoGlobal Adventure, we have received phone calls or text messages from him a few times during the rest of our trip when he could not be with us anymore to re-confirm some of the programs and ask about our feedback.

It was great to know that we were always important to him even after his injury. He wanted to make sure that we had a great time and we were looked after properly.

We are very happy that we had our trip organised by Hernan and we will definitely use him again in the future for other trips that we have already discussed with him during our Sulawesi trip. We have been recommending him to all of our friends and contacts with confidence. You cannot be in better hands than in Hernan's and his wonderful team!

If you need further details please contact Hernan or send me an PM.

Kinga and Arpi
Written May 14, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

M M A
Amsterdam, The Netherlands7 contributions
Oct 2014 • Friends
From October 13th we took a 3,5 week Trans Sulawesi trip from Makassar to Manado organised by Indo Global under the personal guidance of owner Hernan Halim. That and the excellent local guides made it a divers , interesting and unforgettable experience. We gained a lot of insight, ate great food and saw many beautiful places. Highly recommended.
Written November 25, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jessicachen2017
Taipei, Taiwan1 contribution
Jan 2017 • Friends
We are a group of 11 people from Taiwan and join the trip arranged by Hernan-Indoglobal Adventure. Originally we asked for a Mandarin guide which was not available, so Hernan took the job guiding our group. He spoke fluent English that was easy to understand even we are not English native speakers. He was cheerful and acting like a friend, playing and laughing with us which made our trip more pleasant and memorable. He even efficiently helped us get back a backpack left in the Java hotel and returned to Bali hotel in one day. The hotels we stayed are the most luxurious ones we ever had. We left our heart in Indonesia and decide to visit his hometown Sulawesi, of which he suggested worth a visit next year.
Written February 15, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

PipperDog
Santa Cruz, CA131 contributions
Feb 2020
We had a great 6 day birding trip to Tangkoko and Tomohon. The trip was “saved” by Samuel Masedung our excellent guide and Tati his wife…But… After the original booking, Hernan Halim did not respond timely to communication. And failed to send a final invoice. Consequently, when we arrived in Tangkoko, we were informed we still owed about US$900. To add to the confusion, the original agreement was in US$, with no mention of IDR or conversion rates, and Hernan wanted to use old conversion rates. The nearest ATM was in Bitung, and ATM’s only dispense about $90 at a time. This added unnecessary stress to our trip, and meant we were trying to get cash instead of enjoying the trip. I admit, I should have noticed before that we had not paid the full amount, but good communication from Hernan could have prevented this problem.
Written March 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Sir, Thank you very much for your feedback regarding the tour. Our sincere apologize for the balance payment problem you encounter during your trip. But every booking and also listed in our Terms & Condition, will be informed that all balance payment shall be pay upon arrival. If you ever wish to make your balance payment by Wire Transfer as well, this need to be done 2 Weeks before your arrival and most of our customer doesnt feel secure with that option. So most of them prefer to pay on the spot. We are happy to know that we are chosen The best guide for your Birding Trip. As indicated in our email to you that we will provide you the best guide for your trip and we always do. So once again, thank you very much for trusting IndoGlobal Adventure for your Sulawesi Birding Trip. Sincerely, Hernan Halim
Written March 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

barnagirl13
Barcelona, Spain39 contributions
Feb 2015 • Couples
When we were setting up the tour, Hernan Halim was very prompt in answering e-mails. As soon as we paid for 50% of the Sulawesi 5 day - 4 night tour through PayPal, I tried to get in touch with Hernan Halim to give him information about an airline schedule change - I spent 2 weeks writing e-mails but no answer. I immediately thought it was a scam and contacted PayPal. As soon as Pay Pal contacted him, he wrote with piles of excuses. We agreed on a pick up time at the Makassar airport. No further communication from him. The day before, we called him from Bali to make sure all was well. OK.
Hernan himself was supposed to pick us up at the airport. He never came - we never met him. There was a driver there who spoke a bit of English, He did an excellent job, no complaints. He drove us to Tana Toraja where everything was set up. The next day we had an English-speaking guide along with us for 2 days. Tana Toraja was by far the best part of the trip! The hotel was basic but fine. On our next stop in Sengkang, we had another guide and had 2 meals and the hotel set up. The guides spoke pretty decent English. On the last day, the driver dropped us off in a hotel in Makassar where there was no reservation. The driver was able to call Halim and get it straightened out. Our package included meals - no meals had been arranged, so the driver called back and that was arranged. Luckily, we hadn't said goodbye and tipped the driver before going into the hotel or it would have been a disaster! Halim was supposed to have a driver there to take us to the airport very early the next morning. No one ever came - the hotel found us a taxi and we paid for that ourselves. Halim never bothered to contact us to give excuses.
After reading the review written by the man from Gijon, Spain, I realized we had lucked out. We were able to get most of what we paid for. However, beware! Don't think there's much of a guarantee.
Written March 6, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Boon Yew Lee
Kuala Lumpur, Malaysia4 contributions
Nov 2016 • Friends
Hernan, the owner of this tour company, is excellent!

Very knowledgeable, very caring, very helpful, not calculative and at the end of the trip, we became good friends.

Highly recommended.
Written December 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nancy W
Brooklyn, NY11 contributions
Jul 2020
My friend and I booked a 23-day trip to Sulawesi for August 2020. When we had to cancel due to COVID-19 and Indonesia being closed, Hernan Halim stopped answering emails, refused to follow his own booking terms of only 25% penalty and wouldn't even offer a credit for 2021. We lost all our money and couldn't even get an explanation. Do NOT book with Hernan or IndoGlobal Adventures.
Written July 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jhon H
Denmark4 contributions
Oct 2022 • Couples
We did 2 days toraja tour with a very reliable guide(Mr.Arru),it was amazing tour with him by using a nice car and combined with doing a hike 1-2 hours in the lovely countryside
Mr.Arru was very fun and a very knowledgeable guide and very helpful for all our trip.he was very honest and flexible guide
We found his Whatsapp(mobile)+6285299235999 on youtube:bags packed family toraja tour and Instagram:@toraja tour guide sulawesi.
His Email:arrutoraja12@gmail.com
Written November 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

A_384852
2 contributions
Jul 2019 • Couples
We went on a 10-day trip from Makassar to Palu, visiting Rammang Rammang, Tentena, Toraja and Lore Lindu Park. The tour was rather expensive, considering the low local prices, how basic the accommodations were and the fact that we couldn't just sit back and enjoy the ride as the tour operator didn't do a great job. We had to contact him several times because things weren't going the way they should.

Nobody told us what time we were being picked up, nor that the driver arrived at some point. That caused us to start the tour late. Also, we were charged for meals and water that were actually included. The tour operator agreed to refund those, but then failed in actually getting the refund to us. There were mistakes in the itinerary and communication between tour operator, guides, accommodations and driver. The fact that our driver didn't speak English made it more difficult to solve these things.

The local guides and driver were kind and hardworking and we did love the places we visited. There are different tribes that each have many traditions. For whom loves culture and nature, it's a great trip. Make sure to check how hard the hikes are in the itinerary, as guides tend to take anybody on any hike, whether you're physically fit or not. Makassar and Palu are not worth staying long.
Written July 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Client, Thank you very much for your review on our services. A few thing we need to clarify to the public about this review. First of all, regarding the price. Actually our initial offer are must more higher then the accepted price. When the client bargain the price and showing that he got another offer from another agency. We study those offer and reduce our prices and match the services offer by the other agency. The client accept it... So when the client say our price is expensive, why choosing us then if he could get somewhere cheaper if there is any. The point is that our driver and guide are fully meet the client expectation is showing that our services are very highly professional because we always pay for the best guide and the best driver. Those person, are not paid cheap for sure. Second about the refund, we actually has instructed our driver to pay the client back for any money we owe them during miscommunication on the first day dinner and mineral water. But on last day when client asking the money to our driver, the client failed to represent the bill for those amount we need to pay back. Of course our driver would not able to pay, because if he pay and not getting any bill, and without the approval from the management, he might not get his money back. So this are fully understanding. Specially that time is between 5-6 AM in Sulawesi which the office is still closed so the driver connect contact anyone for approval. So from there, me personaly contacting the client asking weather our staff both in Makassar or Jakarta office can run to meet the client at the airport. But the client refused due to the timing at the airport. Yesterday, Im back in the office after almost 2 month of continue traveling with several clients in Sulawesi and Papua, we actually have plan to refund the client money via PayPal. But after reading this review, we will decided not to do it anymore. Last week, one of our client from Japan, over pay us for approximately US$ 2,600. That show the integrity of our company. We always try to provide best services and experience to all of our client. Sincerely, Hernan Halim
Written July 18, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Reinaldo N Samosir
4 contributions
Feb 2019 • Business
We are a group of 6 people. Travel from Bali to Makassar and then to Toraja.

At first it was quite difficult to find a company that could and knew a lot about the area we were going to go to. Then we met Hernan from IndoGlobal.

A nice and very professional man. He arranged our schedule from starting to arrive in Makassar, being picked up on time and delivered to the hotel. The next day too. We want to go to Toraja in the morning. Pick up by IndoGlobal drivers, transfer to airport and escort until we get on the plane. We charter private aircraft to get there, and that was handled very well by the IndoGlobal team.

Our trip there was successful and smooth. Until the end of the trip, we are still using the service from IndoGlobal, a regular flight from the airport in Palopo to Makassar.

Very satisfying service! Thank you IndoGlobal.
Written February 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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IndoGlobal Adventure (Makassar) - All You Need to Know BEFORE You Go